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Ideation: The Art of Problem Framing - K. Hammer, M. Lovell, P. Brackin

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From the 2016 KEEN Winter Conference: Kate Hammer from KILN and Matt Lovell and Patsy Brackin from Rose-Hulman Institute of Technology lead an interactive presentation giving you a chance to "think with your hands." www.EngineeringUnleashed.com/keen

Published in: Engineering

Ideation: The Art of Problem Framing - K. Hammer, M. Lovell, P. Brackin

  1. 1. © 2016 Kiln Ideas Ltd. All rights reserved. IDEATION The Art of Problem Framing A session led by
  2. 2. © 2016 Kiln Ideas Ltd. All rights reserved. A chance to THINK WITH YOUR HANDS
  3. 3. © 2016 Kiln Ideas Ltd. All rights reserved. Ideation and the Fine Art of Problem Framing This interactive breakout session provides participants with a first- hand experience using IdeaKeg, a pioneering ideation tool created for industry and now being adopted by universities. IdeaKeg promotes whole-brain thinking and fuels divergent thought. It brings the Osborn-Parnes-Basadur Creative Problem Solving Process to life and activates an Entrepreneurial Mindset in students. Supported by IdeaKeg co-inventor Kate Hammer PhD, Rose-Hulman Institute of Technology faculty will demonstrate how they're bringing IdeaKeg into classroom and campus interactions to promote KEEN's 3Cs: curiosity, fresh connections and creativity.
  4. 4. © 2016 Kiln Ideas Ltd. All rights reserved. The Creative Problem & Solving Process
  5. 5. © 2016 Kiln Ideas Ltd. All rights reserved. CPS Process + •  Invented for Industry •  Relevant for teaching •  Uses tangible stimulus •  Multi-sensory •  Framework for conversation that’s easy to learn & fun to do •  Everyone will speak, one at a time •  “Yes, AND…” divergent mode •  Please defer analysis & judgment
  6. 6. © 2016 Kiln Ideas Ltd. All rights reserved. 3-D meaningful objects trigger fresh connections
  7. 7. © 2016 Kiln Ideas Ltd. All rights reserved. Think With Your Hands
  8. 8. © 2016 Kiln Ideas Ltd. All rights reserved. IdeaKeg has been used: … Inside Pixar HQ … By the CEO of IDEO Design … Within Notre Dame’s ground-breaking iVia Innovation Mentors certificate program … By Whirlpool Corporation, to shorten the “explore” phase by 50% … By the world’s two leading household & personal care product manufacturers … To reinvigorate the new product conception function of a billion- $ private medical company … By Bupa, an international health services & insurance provider to name but a few…
  9. 9. © 2016 Kiln Ideas Ltd. All rights reserved. IdeaKeg also in use within Florida Institute of Technology Dec 2015Rose-Hulman Institute of Technology June 2015 Rose-Hulman Institute of Technology Aug 2015
  10. 10. © 2016 Kiln Ideas Ltd. All rights reserved. CPS, IdeaKeg and the 3Cs •  Provokes curiosity using unexpected or unfamiliar objects & trend insights •  Elicits new connections between unrelated or adjacent fields as fuel for better, more creative thinking •  Amplifies a team’s ability to create value by strengthening the appetite to find new problems & treat them as opportunities
  11. 11. © 2016 Kiln Ideas Ltd. All rights reserved. From engineers in industry, we’ve heard: “The ‘Think with Your Hands’ session was inspiring to say the least. The experience took us out of our comfort zone and forced the teams to look at products and information with an unconventional approach. I could see this program catalyzing the idea process and promoting creative forward thinking conversations within our organization. ” — Ryan Biggs, Innovation Design Engineer, Vans (graduated Ball State U, 2011) “The Think with Your Hands method has the potential to awaken hidden creativity in teams that need a new approach. Give that method a try to speed up your problem-solving creativity within projects that are stuck.” -- Kay-Uwe Clemens, intrapreneur at Bosch Appliances (postgraduate diploma in Engineering from Hochschule Magdeburg-Stendal in Germany, 1997
  12. 12. © 2016 Kiln Ideas Ltd. All rights reserved. © 2015 The Creative Education Foundation Entrepreneurial thinking starts with a wish…
  13. 13. © 2016 Kiln Ideas Ltd. All rights reserved.
  14. 14. © 2016 Kiln Ideas Ltd. All rights reserved. Facilitated conversation process •  Led by engineering faculty trained in IdeaKeg™ •  To stimulate your thinking about the Entrepreneurial Mindset in your own classrooms
  15. 15. © 2016 Kiln Ideas Ltd. All rights reserved. IdeaKeg users develop an ability to separate divergent from convergent thinking processes – a key CPS capability
  16. 16. © 2016 Kiln Ideas Ltd. All rights reserved. YES, AND The process elicits builds and deferral of judgment. The result is more ideas from more directions contributed by more people participating actively.
  17. 17. © 2016 Kiln Ideas Ltd. All rights reserved. “In what ways might we…?” They learn to frame up many questions, before selecting which to use as the basis for ideation
  18. 18. © 2016 Kiln Ideas Ltd. All rights reserved. The industrial basis for the Creative Problem Solving Process
  19. 19. © 2016 Kiln Ideas Ltd. All rights reserved. ©2015MinBasadur/CentreforResearchinAppliedCreativity
  20. 20. © 2016 Kiln Ideas Ltd. All rights reserved. Development of CPS by Basasdur & others ©2015MinBasadur/CentreforResearchinAppliedCreativity
  21. 21. © 2016 Kiln Ideas Ltd. All rights reserved. How might we….?
  22. 22. © 2016 Kiln Ideas Ltd. All rights reserved. One of the firms to systematically apply the Creative Problem Solving Process was Frito Lay, in the 1980s. It was a man named Jim O’Neal who brought in CPS. It was a huge success, and at the time of his retirement, Jim had attained the role of President and CEO of Frito-Lay International. Jim explains: “Have a tough problem to solve? Ask the people, HMW? Unsure about the practicality of an innovative idea? Ask HMW get this evaluated and/or implemented? We were always paranoid and mindful of the old maxim that “If the rate of change on the outside, exceeds that of the inside, the end is in sight.” CPS gave us the capacity to adapt and innovate, continually.” – JIM O’NEAL, former President and CEO of Frito-Lay International
  23. 23. © 2016 Kiln Ideas Ltd. All rights reserved. CPS is a framework that creates a culture of problem-finding, problem-framing and problem-solving. Not just a collection of tools & techniques.
  24. 24. © 2016 Kiln Ideas Ltd. All rights reserved. ©2015MinBasadur/CentreforResearchinAppliedCreativity Basadur’s 8-step Creative Problem Solving Process
  25. 25. © 2016 Kiln Ideas Ltd. All rights reserved. find  problems  worth  solving.   ©2005DesignCouncil,UK When the Discovery phase of the the Design Thinking Double Diamond begins with a narrowly stated client need, it can often omit problem finding & skirt over problem re-framing. This limits its effectiveness at supporting teams to find problems worth solving, and thereby, their entrepreneurial effectiveness.
  26. 26. © 2016 Kiln Ideas Ltd. All rights reserved. Be assured: •  A time-tested method underpins KILN’s approach to igniting creativity in workplace teams •  The method taps the imagination, –  by making the familiar strange…. –  and the strange new fruits of creativity familiar and acceptable •  In a way that is proven, relevant to business
  27. 27. © 2016 Kiln Ideas Ltd. All rights reserved. KILN’s contribution to CPS •  Activates whole-brained thinking •  Brings trends as multi-sensory stimulus •  Looks beyond the consumer •  Supports proactive thinking in “fuzzy situations” with a defined process •  Places greater emphasis on QUESTIONS •  Uses story in the solution design process
  28. 28. © 2016 Kiln Ideas Ltd. All rights reserved. Collision of the un-related gets people to the new & strange © 1964. Arthur Koestler © 2015. Min Basadur
  29. 29. © 2016 Kiln Ideas Ltd. All rights reserved. Why IdeaKeg works •  3-D objects, not wordy reports or photo-drenched trend decks •  Stimulus for questions, because bolder questions inspire better ideas •  Embeds a clear process for exploring, framing questions and generating ideas based on 50 years peer-reviewed research •  Salon format conversation in rounds, so everyone is heard •  Fun, and easy to learn, so supports co-creation •  Repeatable, scalable process to unite different locations, functions, divisions
  30. 30. © 2016 Kiln Ideas Ltd. All rights reserved. Meet Dr Jody Culham, Professor of Neuroscience. For 15 years, Jody has studied how the brain processes stimuli. She and her team finally cracked the problem: how to get objects into the FMRI scanner so research subjects could handle them. Her findings suggest that “thinking with your hands” really is more active. Backed by credible science
  31. 31. © 2016 Kiln Ideas Ltd. All rights reserved. COMBATS FATIGUE: “the IdeaKeg seems to promote fun and high energy interactions that counterbalance fatigue effects” PRODUCTIVE: “IdeaKeg always produced far more ideas than conventional brainstorming, sometimes more than double.” IMPROVES PERFORMANCE: “Even when the control group had higher performance at baseline, the IdeaKeg always enabled users to match or beat the control group’s score on the second challenge (where IdeaKeg was used).” NOVELTY: “14 of 18 solutions ranked most novel by at least one of the three judges came from the IdeaKeg users” “In a recent study comparing the IdeaKeg to conventional brainstorming, IdeaKeg users produced ideas that were rated more valuable, useful/practical, elegant, and overall better than the ideas from a group of brainstormers working on the same problem.”  Dr. Orin Davis, Principal Investigator, Quality of Life Laboratory Independent effectiveness study (Nov 2013) Use IdeaKeg for better, more novel ideas
  32. 32. © 2016 Kiln Ideas Ltd. All rights reserved. Conceived and curated by an engineer trained in aerospace
  33. 33. © 2016 Kiln Ideas Ltd. All rights reserved. …plus colleagues of CPS founders Gregg Fraley, former Creative Education Foundation Board Director, CPSI master teacher, and author of Jack’s Notebook featured on MBA syllabuses from Berkeley to Vietnam – seen here interviewing Sid Parnes, CPS co-founder Kate Hammer PhD, Professor of Practice in Entrepreneurship, Fellow of the RSA & Senior Fellow of the Centre for Research in Applied Creativity founded by Min Basadur – seen here with Min
  34. 34. © 2016 Kiln Ideas Ltd. All rights reserved. Endorsements & Award Finalists
  35. 35. © 2016 Kiln Ideas Ltd. All rights reserved. 7 ways people use IdeaKeg™ in the workplace 1.  As a regular part of a Front-End-of-Innovation program 2.  To help teams learn the Creative Problem Solving Process 3.  To build internal capabilities for innovation & problem solving 4.  To “work across the aisles” more effectively, bust silos 5.  To boost commitment to or output from a creative or innovation process 6.  In a crisis, to counteract anxiety and pressure 7.  As “bait” for better, different conversations – amongst senior leaders or stakeholders
  36. 36. © 2016 Kiln Ideas Ltd. All rights reserved. Creative Problem Solving Process •  “Open source” •  50+ year peer-reviewed literature base makes the process accessible •  Experiential training available for students at the Creative Problem Solving Institute (CPSI) annual conference held in Buffalo, NY each June •  Online training from Min Basadur, Professor Emeritus of McMaster University in Canada, available soon •  KILN also provides CPS training
  37. 37. © 2016 Kiln Ideas Ltd. All rights reserved. IdeaKeg is available •  As a subscription, direct to your door. •  As a facilitated process in 1- and 2-day workshops. •  As a one-off edition, for a trained creative facilitator to use with you. •  3-, 4- and 5-Day courses in “Human Processes in Deliberate Creativity” provide the psychological & pedagogical basis for multi-sensory approaches to effective group creativity. www.kilnco.com ignite@kilnco.com
  38. 38. © 2016 Kiln Ideas Ltd. All rights reserved.© 2016 Kiln Ideas Ltd. All rights reserved.

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