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Developing the Balanced Value Impact Model to assess the impact of digital resources

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Presentation at the University of Maryland College of Information Studies (UMD iSchool).
This talk offers a sneak peek at the Balanced Value Impact Model 2.0 (BVI Model). He will introduce the Digital Humanities at King's, link this to his open and collaborative research practices to tell the story of the intellectual development of the BVI Model. Tanner will then go on to detail the BVI Model 2.0 to highlight what's new and how it works. He relates these changes to his collaboration with Europeana to develop their Impact Playbook and look to the future of that tool.

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Developing the Balanced Value Impact Model to assess the impact of digital resources

  1. 1. Professor Simon Tanner King’s College London @SimonTanner Developing the Balanced Value Impact Model to assess the impact of digital resources Stage 1: Set the Context Stage 2: Design the Framework Stage 3: Implement Framework Stage 4: Narrate outcomes & results Stage 5: Review & Respond
  2. 2. @SimonTanner King’s Department of Digital Humanities @kingsdh www.kcl.ac.uk/ddh 30+ years of activity, against a background of rapid innovation and change in Humanities Computing and Digital Humanities. ~600 students in 5 x Masters + 1 x Undergraduate degrees 30+ academic faculty plus researchers and teaching fellows Digital Humanities at King’s
  3. 3. @SimonTanner King’s Digital Labs @kingsdigitallab www.kdl.kcl.ac.uk Established 2015 >14 staff: Directors, Project Manager, Analysts, Software Engineer, UI/UX Designers, Developers, Systems Manager, Post-doc. 100 inherited projects, 20 ongoing. ~5 million digital objects. Supported by external funding, under-written internally. Digital Humanities at Large Scale
  4. 4. @SimonTanner Many strengths coming together Highly innovative Collaborations For scholars For the people Working with Libraries Museums Archives Publishing Media Transformative
  5. 5. @SimonTanner The Balanced Value Impact Model is a way to implement impact assessment and demonstrate value, especially for digital resources. The BVI Model challenges an organisation to be more evidence-based and to investigate the underlying assumptions driving institutional values and strategies. In short, the key questions remain: • What to assess? • Why assess that? • How to use the intended results? • What is it worth to know this information? What is the BVI Model?
  6. 6. Impact defined Impact is defined as the measurable outcomes arising from the existence of a resource that demonstrate a change in the life or life opportunities of the community. http://bit.ly/Tanner_BVIM
  7. 7. @SimonTanner
  8. 8. @SimonTanner
  9. 9. @SimonTanner GLAMs make an impact • Digital resources and memory institutions have an impact whether formally measured or not. • Not everything can or should be measured. • No impact measure has a one-to-one relationship with activities, but every activity should consider evaluation/feedback questions informed by an impact plan. • The purpose of impact measurement is to understand that impact explicitly and to become purposeful in trying to achieve it and to narrate its benefits to the broader community. • Avoid changing those things measured by how they are measured.
  10. 10. @SimonTanner Stakeholders are defined as: a person, group, community, or organisation who affects or can be affected by the ecosystem of the digital resource.
  11. 11. @SimonTanner BVI Model uses a DPSIR approach
  12. 12. @SimonTanner 4 Strategic Perspectives Operational Innovation Economic Social
  13. 13. @SimonTanner 4 Strategic Perspectives Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html Operational Innovation Economic Social Social Impact Rich digital content is available for existing and new audiences— placing content in every home and hand to share and make new personal experiences. This resource has changed our stakeholders' behaviour in ways that link to benefits in education, social life, community cohesion, a sense of place and improved welfare.
  14. 14. @SimonTanner 4 Strategic Perspectives Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html Operational Innovation Economic Social Economic Impact Because of these changes we are also delivering substantial economic benefits to our stakeholders that demonstrate the worth and value of our endeavours in clear monetary terms.
  15. 15. @SimonTanner 4 Strategic Perspectives Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html Operational Innovation Economic Social Innovation Impact Innovation in the building of the digital resource and its functionality means we are gaining a strategic advantage in a vital area of activity for the future sustainability of services and engagement.
  16. 16. @SimonTanner 4 Strategic Perspectives Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html Operational Innovation Economic Social Operational Impact This digital resource enables our organisation to be more effective and efficient in delivering change and resultant benefits to stakeholders: both internally and externally.
  17. 17. Values are Individual AND Shared Impact is expressed through values. Value is individually understood and attributed BUT collectively shared and thus magnified.
  18. 18. @SimonTanner Existence / Prestige Utility Inheritance / Legacy Modes of Digital Value Education Community Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html
  19. 19. @SimonTanner Utility Value: The value and benefits directly gained by people through active use of the digital resource now or sometime in the future. Existence and/or Prestige Value: The value and benefits people derive from knowing that a digital resource exists and is cherished by a community; regardless of whether the resource is personally used or not. Education Value: The value and benefits directly gained by people from their own or others ability to learn and gain knowledge (formally or informally) from a digital resource. Community Value: The value and benefits directly gained by people from the experience of being part of a community engaging with, or afforded by, a digital resource. Inheritance / Legacy Value: The value and benefits derived by people from the ability to pass forward or receive digital resources between generations and communities. Such as the satisfaction that their descendants and other members of the community will in the future be able to enjoy a digital resource, if they so choose. Modes of Digital Value
  20. 20. @SimonTanner Balancing Strategies with Values Economic Innovation OperationalSocial Utility Community ExistenceEducation Inheritance
  21. 21. http://strategy2020.europeana.eu/ https://pro.europeana.eu/what-we-do/impact Europeana Collections = 3,500 memory institutions 58 million objects, 12 thematic collections, 151 curated galleries. 1 million accesses pm
  22. 22. bit.ly/2016impactrecommendationspaper http://pro.europeana.eu/publication/impact-assessment-case-study Twitter: @SimonTanner
  23. 23. bit.ly/2016impactrecommendationspaper Twitter: @SimonTanner Utility Value Utility
  24. 24. bit.ly/2016impactrecommendationspaper Twitter: @SimonTanner Community Value Community
  25. 25. @SimonTanner
  26. 26. @SimonTanner
  27. 27. Professor Simon Tanner King’s College London @SimonTanner 30% DISCOUNT: email info@facetpublishing.co.uk and quote the code IMPACTDIGRES19 www.facetpublishing.co.uk/title.php?id=049320

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