Patient confidentiality


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Patient confidentiality

  1. 1. Patient Confidentiality Week 1 Discussion 2 Toni Meeks MHA 690 Instructor Cole April 5, 2012
  2. 2. Patient Confidentiality• The legal term for confidentiality is to some thing that is done or communicated in confidence• Patient confidentiality is that a physician may not disclose any medical information that is revealed by a patient or discovered by a physician in connection with the treatment of a patient
  3. 3. UCLA HospitalThe issue• More than 120 workers at UCLA hospital looked at celebrity medical records and other personal information without authority.• After this was discovered 127 employees were fired and suspended• From 2003 to 2007 , one employee looked at 900 patients records for no particular reason, viewing Social Security numbers and health insurance information
  4. 4. UCLA HospitalThe Issue continued• Employee LaWanda Jackson viewed 60 patient records and faces federal criminal charges for violating privacy of a celebrity patient• Jackson was able to use her supervisor’s password to view records• In order to prevent this from happening, the hospitals later updated computer systems and blocked the complete numbers of Social Security numbers, staff was also being trained on privacy and security
  5. 5. Ways to enforce Patient ConfidentialityHIPAA• Known as Health Insurance Portability and Accountability Act of 1996• HIPAA able to provide federal protections for personal health information for patients• It addresses the security and privacy of health data• HIPAA is meant to improve the efficiency and effectiveness of the nation’s health care system
  6. 6. Training TechniquesProvide HIPAA Training• Make sure employees are in appropriate HIPAA practices• During training employees will learn which patient information is protected private health information and how to protect it at the individual, organizational and affiliate levels• Conduct training in group training sessions or using individual online courses
  7. 7. Training TechniquesUse Confidentiality Agreements• All employees who deal with any type of health information should sign confidentiality agreements• Anyone who comes in contact with private patient information should sign and agree not to share or disclose information• Anyone who decides to share information should career and legal consequences
  8. 8. Other Suggestions• Employees should make sure to not allow others to use passwords• Passwords should be changed every 3 to 6 months to avoid privacy issues• Automatic termination should take place if employees fail to follow guidelines in keeping patient information private
  9. 9. References• Groepl, J. (2011). Ways to Upkeep Patient Confidentiality. Retrieved from• Health Information Privacy. U.S. Department of Health and Human Services. Retrieved from• Over 120 UCLA Hospital Staff Saw Celebrity Health Records. Retrieved July 20, 2010 from,2933,398784,00.html.