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Justin Hayward, CIR	

Cambridge 3 November	

http://www.cir-strategy.com
Cambridge Investment
Research is a consultancy!	

Justin Hayward, CIR	

Cambridge 3 November	

http://www.cir-strategy.com
Innovators	

 Early adopters	

 Early majority	

 Late majority	

 Laggards	

Agile development	

 Routes to market /
Segmentation	

Channel
management	

Life cycle
management	

New product
development	

Service design	

 Supply chain	

 Customer
experience	

Innovation
management	

Customer value
proposition
development	

Pricing strategy	

 Marketing
communications	

Partner
management	

Opportunity
prioritisation	

Social media
management	

Sales performance
management	

Market data
capture and analysis	

Brand development	

 Working capital
management	

Ask for help - Capability Maturity Models	

Capability = competence and capacity	

Most of these capabilities are needed throughout the technology adoption cycle. 	

This chart suggests when the capability is likely to be needed full time – although this will vary company by company.

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Dr Justin Hayward CIR

  • 1. Justin Hayward, CIR Cambridge 3 November http://www.cir-strategy.com
  • 2. Cambridge Investment Research is a consultancy! Justin Hayward, CIR Cambridge 3 November http://www.cir-strategy.com
  • 3. Innovators Early adopters Early majority Late majority Laggards Agile development Routes to market / Segmentation Channel management Life cycle management New product development Service design Supply chain Customer experience Innovation management Customer value proposition development Pricing strategy Marketing communications Partner management Opportunity prioritisation Social media management Sales performance management Market data capture and analysis Brand development Working capital management Ask for help - Capability Maturity Models Capability = competence and capacity Most of these capabilities are needed throughout the technology adoption cycle. This chart suggests when the capability is likely to be needed full time – although this will vary company by company.