Sgcp13sellwood

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Sgcp13sellwood

  1. 1. Consumer convenience andsupplier simplification viaconnected devicesPhilip Sellwood, Chief ExecutiveEnergy Saving Trust5th June 20135th Smart Grids & Cleanpower Conference5 June, Cambridgehttp://www.cir-strategy.com/events/
  2. 2. Energy Saving Trust•  Social enterprise with charitablestatus.•  Independent and impartial advicebased on evidence.•  Protect consumer interests.•  Raise standards in sustainabilityand energy efficiency.•  Run energy saving advice servicehelpline for DECC.•  In contact with over five millionpeople per year.2Consumer convenience and supplier simplification viaconnected devices5 June 2013
  3. 3. Why we are here•  Lots of innovations in helping toshape a smart energy future.•  How new technology will helpconsumers be more energyefficient in the home.•  How organisations andgovernment can engage with UKhouseholds to make smartenergy future a reality.•  Put consumers more in control oftheir energy consumption.3Consumer convenience and supplier simplification viaconnected devices5 June 2013
  4. 4. A smart energy future•  Energy Saving Trust looking atsmart energy future:o  How the future energy supplywill looko  What can we all do to ensurea secure, smart and energyefficient futureo  How new technologicaldevelopments will impact onthe Grid.•  Need to empower householdsand make them smarter abouttheir energy use.•  People need to be the centralfocus, not the technology.4Consumer convenience and supplier simplification viaconnected devices5 June 2013
  5. 5. Smart meter engagement•  Next generation of gas andelectricity meters – roll-out2015-20.•  Initial consumer interest – 73%found concept of smart metersappealing.•  Consumer engagement requiredto:o  Inform and educateo  Get emotional and rational‘buy-in’o  Provide ongoing advice5Consumer convenience and supplier simplification viaconnected devices5 June 2013
  6. 6. Smart Grids•  Balances supply and demandmore closely.•  Role for ongoing consumerengagement to inform cheapesttime to use energy in the home.•  Consumer and businessbenefits:o  Consumer – Greaterunderstanding of energycosts to be more energyefficiento  Business – Consumer habitshelps to guide futureinvestment in the Grid.6Consumer convenience and supplier simplification viaconnected devices5 June 2013
  7. 7. Grid scenarios•  Forecast future of UK’s energysupply based on realisticscenarios.•  Gains insight into numerouschallenges faced by the Grid e.g.solar PV, heat pumps, electricvehicles, gadgets, etc.•  Establishes what needs to bedone to reach future targetsbetween now and 2050.•  Works out whether energydemand will meet supply in thefuture.7Consumer convenience and supplier simplification viaconnected devices5 June 2013
  8. 8. Trust•  Big opportunities to re-establishtrust through new technology.•  Ongoing monitoring andassessment the way forward.•  Need to back up claims andbenefits with evidence-basedinsight.•  Clear monetary savings the wayforward – 62% said this wouldencourage them to be moreenergy efficient..8Consumer convenience and supplier simplification viaconnected devices5 June 2013
  9. 9. A whole new market•  Market for new entrants, not justenergy providers.•  Moving towards providing an‘energy service’ – an ‘install itand leave it’ policy will not work.•  Need to understand your marketand the motivations/ behavioursof your customers..9Consumer convenience and supplier simplification viaconnected devices5 June 2013
  10. 10. Ongoing advice•  Reinforces positive energysaving behaviour to support newtechnology.•  Energy efficiency staff trainingmeans they are able to sellproducts and services moreeffectively.•  Consumers will be morereceptive to the benefits whichhelps the ‘bottom line.’•  Obtaining energy efficiencyknowledge could be key.10Consumer convenience and supplier simplification viaconnected devices5 June 2013
  11. 11. What we’re doing•  Forefront of consumerengagement around smartmeters.•  Communities engagementaround new technology.•  Modelling work to provide insightinto the UK’s future energydemand.•  Business and environment casefor electric vehicles and smarterdriving.•  Evidence based insight andadvice around energy efficiency.11Consumer convenience and supplier simplification viaconnected devices5 June 2013
  12. 12. Conclusion•  Putting the consumer back in thedriving seat and in control of theirenergy consumption.•  Without people understandingand being in control of newtechnology, it will not work.•  Real ‘game-changer’ in terms ofthe relationship between theutility and the consumer.•  Need to get the engagementprocess right to make the smartenergy future work for everyone.12Consumer convenience and supplier simplification viaconnected devices5 June 2013
  13. 13. More informationStephen Passmore, smart energy expert at the Energy Saving Trust – stephen.passmore@est.org.ukWebsite - http://www.energysavingtrust.org.ukSmart meters - http://www.energysavingtrust.org.uk/Electricity/Smart-metersEnergy modelling -http://www.energysavingtrust.org.uk/Organisations/Insight-and-expertise/Data-analysis-and-modelling13Consumer convenience and supplier simplification viaconnected devices5 June 2013
  14. 14. Thank you forlistening

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