Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Director Business Development | BPO | Outsource | Contact Centre | Customer Service | Digital | AI | CX | Chatbots |
Industry
Human Resources / Recruitment
About
Outsourcing – around the globe. You’re either for it or against it. I’m for it. I can help you get there.
My Guiding Values
• Trust - Without it we are never going to do business so let’s establish trust up front.
• Results - If I can’t deliver results for you, then let’s agree not to waste each other’s time.
• Fit - What I bring has to fit what you want. There’s no point trying forcing a fit.
• Support - A high level of support from me and from the business team working with me.
• Risk - Good business outcomes are about reducing risk when you need to change.
• Value - I work to deliver cost outcomes that deliver high quality value for less, much less.
• Secure - I work to make you feel...
Tags
contact centre
call centres
outsourcing
customer experience
ceo
sitel
customer service
digital
work from home
business transformation
bpo
marketing
work at home
transformation
virtualization
cfo
virtual
coo
jobs
australia
chat
sustainability
cmo
customer loyalty
offshoring
offshore
philippines
customer
customer relationship management
See more
Documents
(2)Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Director Business Development | BPO | Outsource | Contact Centre | Customer Service | Digital | AI | CX | Chatbots |
Industry
Human Resources / Recruitment
About
Outsourcing – around the globe. You’re either for it or against it. I’m for it. I can help you get there.
My Guiding Values
• Trust - Without it we are never going to do business so let’s establish trust up front.
• Results - If I can’t deliver results for you, then let’s agree not to waste each other’s time.
• Fit - What I bring has to fit what you want. There’s no point trying forcing a fit.
• Support - A high level of support from me and from the business team working with me.
• Risk - Good business outcomes are about reducing risk when you need to change.
• Value - I work to deliver cost outcomes that deliver high quality value for less, much less.
• Secure - I work to make you feel...
Tags
contact centre
call centres
outsourcing
customer experience
ceo
sitel
customer service
digital
work from home
business transformation
bpo
marketing
work at home
transformation
virtualization
cfo
virtual
coo
jobs
australia
chat
sustainability
cmo
customer loyalty
offshoring
offshore
philippines
customer
customer relationship management
See more