1.
Innovative
language services
for your
global growth

2.
CBG has been operating as a translation and
multilingual service provider for more than 50 years.
At CBG we support companies and institutions in their documentation processes, bringing their content
into global focus.We do so by being cost-effective, service-minded and driven by quality.These values have
guided us for over 50 years, making us what we are today: a global company doing our very best
every day to continue to lead our sector.
We now have offices in strategic locations worldwide:
We provide services
to more than
300 companies
and institutions
on a regular basis
Stockholm
Gothenburg
Warsaw
Mainz
Leuven
Lyon
Barcelona
Troy
Shanghai
Hong Kong
Maastricht

3.
CBG is a Multilingual Service Provider, adding value for
our customers by means of cutting-edge methodology
and Computer Aided Support for Multilingual Solutions.
We have extensive experience of working with different
industries and long-term partnerships with some of the
biggest companies in the world, operating throughout
Europe, North America and Asia.
Our experience, resources and competence make us a
reliable partner for our customers as they strive to stay
ahead in terms of cost reduction, cutting-edge technology,
time-to-market and quality assurance.
In our vision of the future, our multilingual expertise will
play an increasingly significant role in the integration of all
the processes surrounding documentation and
information management.
All our software products, such as CAT tools, terminology
systems and other applications, interface readily with
other companies’ standard or proprietary products, thus
making the workflow a powerful tool for driving our
customers’ value-adding processes.
CBG is a member of a number of translation industry
organizations, such as SFÖ and GALA.

4.
OUR SERVICES
CBG offers a broad range of services, ranging from localisation to software development,
collaborative authoring and consultancy.We are a full service provider and can support you with your
current and future needs with regard to all translation and content-related challenges of any kind.
Authoring Solutions
• CMS
• Terminology and Authoring
Client Portal
System Integration
Oryx Translation Platform
Machine Translation
Online Media Publication Platform
Translations
• Terminology
• Localisation
• Transcreation
• SEO
Quality Assurance
• Proofreading
• Revision
• Review
• Layout
Media
• Subtitling
• Voiceover
• Transcription
Training & Skills Development
Process Design & Enhancements
System Management
Digital Publications
Consultancy Services SystemsLanguage Services
PREMIUM
LANGUAGE
SOLUTIONS
SYSTEMS
LANGUAGE
SERVICES
CONSULTANCY
SERVICES

5.
INFORMATION PRODUCTS
CBG handles a wide range of information types, from technical
documents to marketing information and display text, and more.
A list of the most common information types
that we handle on a daily basis is provided below.
• Owner’s Manuals
• Accessories Manuals and Instructions
• Parts Catalogues
• Service Tool User Guides
• Warranty Manuals
• Schematics
• Diagnostic Tools
• Application Software
• Mechanical Engineering Documentation
• System and Display Texts
Technical
• Web Content
• Technical Newsletters
• Presentations and Training Exercises
• E-learning
• Case Studies
Marketing
• Legal Contracts
• Corporate Documents
• Financial Records
• Non-disclosure Agreements
• Employment Agreements
Legal documents
Manuals
We have
translated more than
350 language
combinations

6.
MAIN CUSTOMER AREAS
CBG has long-term experience of close collaboration with major corporations, and we are proud to list
several of the world’s biggest corporations among our customers.
This experience has given CBG the skills necessary for handling enormous projects involving hundreds of
individuals, processing large volumes of multilingual text and meeting tight deadlines without sacrificing quality.
AUTOMOTIVE TELECOMS
ELECTRONICS HEAVY MACHINERY
MANUFACTURING PHARMACEUTICAL
Our main areas of expertise:
INSTITUTIONS
ELECTRONICS
RETAIL
HEAVY MACHINERY
MANUFACTURING
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
CONSULTANCY SERVICES
AUTOMOTIVE
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
CONSULTANCY SERVICES
AUTOMOTIVE
TELECOMS
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
ELECTRONICS
RETAIL
HEAVY MACHINERY
MANUFACTURING
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
RETAIL
HEAVY MACHINERY
MANUFACTURING
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
CONSULTANCY SERVICES
AUTOMOTIVE
TELECOMS
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
ELECTRONICS
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
CONSULTANCY SERVICES
AUTOMOTIVE
TELECOMS
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
ELECTRONICS
RETAIL
HEAVY MACHINERY
MANUFACTURING
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
ELECTRONICS
RETAIL
HEAVY MACHINERY
MANUFACTURING
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
CONSULTANCY SERVICES
AUTOMOTIVE
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
LIFE SCIENCES
TELECOMS
BANKING AND FINANCE
INTERNATIONAL
INSTITUTIONS
ELECTRONICS
RETAIL
HEAVY MACHINERY
MANUFACTURING
INFORMATION
TECHNOLOGY
PHARMACEUTICAL
CONSULTANCY SERVICES
AUTOMOTIVE
TELECOMS

7.
HIGH CAPACITY
AND AVAILABILITY
CBG has high capacity and extensive experience in managing large volumes. For
example, the support and production teams in place at CBG in 2017 allowed us
to handle more than 1.4 million words for our customers – every day.
Volumes
Our organisation is streamlined to meet our customers’ demands for
peak production due to product launches, model year updates, market
introductions, etc. Having offices around the world means we are on hand to
help you at any time of day.
High availability
Respecting deadlines is very important to CBG.We have been able to deliver
high-quality product ahead of the customers’ set deadlines in more than a
third of our projects. Our skilled and experienced translators maintain high
levels of quality even when deadlines are tight.
Delivery speed
CBG assigns the same translator per language for our customers, allowing
us to guarantee quality through consistency. Depending on deadlines and
translation volume, we are able to provide multiple translators for projects
who are coordinated by a project manager, ensuring the delivered documents
are of the highest quality and consistency.
Consistency
In 2017,
we processed more than
500,000,000
words

8.
Translated content
is reinserted
Translation memory
is updated
Delivery
Customer
new order
Project Admin.
receives the order
Content is
extracted
Matched with
translation memory
Quotation
Translation
Revision
Market review
Quality control
TRANSLATION
PROCESS
Used for a large
variety of services
and can be adapted
to suit your needs
and requirements.
2
3 4
5
6
7
8
910
11
12
1
Our project administrator
prepares the documents for
the rest of the process, and will
also manage the project and
communication with the customer.
Administration
CBG is able to handle and analyse
most available file formats, including
XML, FrameMaker, InDesign,Word,
PDF, Excel and many more.
Extract content for translation
When we hand the project over to our
translators, we also include reference material
and other relevant information. If the translators
have any questions, CBG shares the customer’s
response with all the translators involved.
Translation
CBG sends a quotation and/or an
order confirmation based on the nature
of the request and agreed conditions.
Quotation
We match the assignment with our
translation memory and identify any similar
passages of text.We then re-use these for
the current assignment.
Matching
Some projects require revision in order to verify
the target text for correctness and suitability.This
is conducted by a second language specialist.
Revision (optional)
CBG is able to coordinate the customer
review process upon request.We distribute
the translation for review, monitor progress
and collect feedback from your reviewers.
Market review (optional)
When the translation is complete, CBG performs
several checks relating to spelling, grammar,
terminology, layout, numbers and acronyms used
in the text, amongst other tailored requirements.
CBG quality assurance
We import the files back into the original
document by combining the text with the
structure data and layout specification.
Translated content is reinserted
CBG updates the translation memory
and makes sure the layout corresponds
to the original file.
Translation memory is updated
The final document can be delivered by email,
or via our Client Portal, an FTP server or
system integration.
Delivery and order completion
CBG receives a project from the
customer, stating the requested
services, the source and target
languages and the delivery date.
Customer order

9.
KNOWLEDGEABLE PARTNER
CBG has a multinational in-house staff of engineers, linguists, coordinators, project managers, layout
specialists, technical specialists, and more.This ensures that our problem-solving capacity always includes
perspectives from all aspects of our work.This multidimensional matrix is essential so that we can
understand and deal with the complexity of the issues that we face.We have built an organisation optimised
to cope with the linguistic, logistical and engineering challenges with which we are presented.
Our multilingual staff are backed up by our linguistic network of more than
8,000 specialists, who offer various subject matter expertise and a range of
languages. Of these, around 2,000 people are contracted and involved in our
work on a daily basis.All staff are recruited, trained and developed through a
well-defined and rigorous process.
Linguists
At CBG, our customers are always appointed a personal project manager
who deals with their project from start to finish. CBG’s project managers have
extensive experience of managing large and complex multilingual projects on
behalf of our customers. By way of example, one project may involve several
translators per language and up to 60 or 70 languages.A number of project
coordinators and layout specialists may also be involved. So overall there could
be hundreds of people involved, thus illustrating the complexity involved in
project management.
Project managers
Our technical specialists have extensive experience of the translation and
localisation process, with associated tools, formats and techniques, such as
XML, SGML, style sheets, double-byte character sets, right-to-left languages and
more.This is particularly useful when a customer adds a new language or a new
product is launched, often to very tight deadlines.
Technical specialists
Our layout specialists handle a wide range of desktop publishing formats
in many different languages on a daily basis and are able to handle complex
formats.This includes Asian double-byte language layouts and Middle Eastern
right-to-left language layouts, as well as creating and adapting multilingual
illustrations. Our tools and experience allow us to reinsert text and ensure that
graphical elements correspond to the original file.
Layout specialists

10.
IMPLEMENTATION
ANDTRANSFER PLAN
Depending on the size and the needs of your organisation, we can help you
to develop a process that will facilitate your interaction with CBG. CBG can
create a process adapted to your unique needs, with the aim of providing a
high-end quality product.
CBG proposes the process described below
for successful implementations involving major corporations.
We create a dedicated project team consisting of qualified personnel and
task them with conducting an analysis of the prerequisites, processes and
system integration requirements, as well as the linguistic aspects and skills
profiles of prospective translators.
Analysis and
development phase
Implementation
and test phase
Ramp-up and
evaluation phase
Full production
We work with the customer’s representatives to analyse all aspects
of the translation services needed. Our IT department makes the
necessary adaptations to CBG systems and tools, as well as setting
up system communications to and from the customer.
Analysis and development phase
We verify all system interaction and development for handling
the customer’s information products and formats.This includes
verifying the process and workflow for translations sent back and
forth between CBG and the customer.
Implementation and test phase
A final evaluation relating to the implementation process is
conducted together with the customer. CBG works to ensure we
meet the customer’s needs.
Ramp-up and evaluation phase
Full production begins when the various resources are all fully
trained, thus equipping them to meet the daily output targets.
Full production
We translate
into more than
70 languages

11.
If you would like more information, or to set up
a meeting with one of our sales representatives,
please contact us:
info@cbg.com
Contact details for our other offices can be found at www.cbg.com
www.cbg.com
Registered office:
CBG Konsult & Information AB
Löfströms Allé 6A, 3rd floor
SE-172 66 Sundbyberg
Sweden
+46 8 555 845 00