2. PRESENTERS
• Joyce Lu
– Business Intelligence & Analytics, Christine McKay
– Marketing Operations & Analysis, Dan Allis
• Devin Ringwood
– Project Management, Rachele Verdi
• Thomas Heiney
– InCites Production, Devery Sheffield
• Ryan Fry
– User Experience, Brian Wilson & Bill Michael
3. JOYCE LU
Insights & Analytics
Business Intelligence & Analytics and Marketing Operations & Analysis teams
Managers: Christine McKay, Dan Allis
Major: Business Analytics, Legal Studies double major
Year: Senior
Anticipated Graduation: June 2015
13. Responsibilities of Project Management
Ensure all Deliverables &
Requirements are met for
each project
- Plan
- Allocate Resources
- Organize
- Motivate/Follow up
14.
15.
16. Responsibilities
Where do I assist?
1. Initiation
2. Planning
3. Managing Process of Execution/
Construction
4. Monitoring and Controlling
Communication/Details
5. QA Review
6. Follow up on completion
17. Low High
Priority Low - High
New Campaign
New Product
New Website
Conferences
Re-occurring
Product Updates,
Web Updates &
Translations
18. Plan & Organize…
- Open project in Basecamp
- Determine Team/Schedule
Kickoff
- Schedule Timeline
Basecamp
- Assign Tasks
- Update Sheets
Driving Projects to completion
- Gather Pieces
- Push tasks through
- Get design in front of
Stakeholder
Creative Traffic Manager – How I Fit In
20. Other Responsibilities
• Manage Vendor List
• Processing Invoices for Vendors
• Weekly sends of Resource Allocation Sheet &
Status sheets
• Daily traffic sheet sends
• Handling Translations for PR
• Web of Science Comic translation
21.
22. Lessons Learned & Experience
• Project management experience
• Flexibility
• Project ownership
• Accountability
• Global communication
23. NEXT UP: THOMAS HEINEY
• Junior Software Engineer
• Develops for InCites, Agile aficionado.
24. THOMAS HEINEY
Junior Software Engineer
InCites Application
Manager: Devery Sheffield
Major: Computer Science
Year: Pre-junior
Anticipated Graduation: June 2016
25. INCITES
• InCites is a citation-based research evaluation tool
• The data is used by companies and universities
– Allows access to the number of times author has been
cited by peers in a given field
– Shows which authors are more credible based on given
information
26. PAST CONTRIBUTIONS
• Bug Fixes
• Development for internal functionalities
– Java (Webservice’s AdminUI)
– PERL (Update Dataset Name Script)
• Various tasks working with InCites Data
– Asia/Pacific special project
– Investigated QC automation
27. GOALS
• Created several personal goals based on past
experience at Thomson Reuters
• Goals included:
– More responsibility
– More interaction with management
– Interaction with external teams
– Be solely responsible for development of a critical system
29. THE SCRUM DIARY
• Initial on boarding tasks focused on familiarizing
myself with the Agile design methodology
– Team used Waterfall methodology during last co-op
– Provided a unique opportunity since the entire team was
also adjusting to the paradigm shift.
• Communicated with Devery Sheffield, Niki Hoang,
and the rest of the Global team to better
understand processes
• Investigated Beijing JIRA and helped others to
better understand the new issue tracking software
30. JOURNAL CITATION REPORTS
TECHNOLOGY CHALLENGE
• Administered the HUB page for the Journal Citation
Reports Visualization technology challenge
• Coordinated the judging process with:
– Marie McVeigh (JCR)
– Devery Sheffield (InCites)
– Jimmy Ou (InCites)
– Jay Anderson (Technology Development)
– Brian Rosenstock (Senior Director-Technology Research
Analytics
– Julia Laurin (Product Management)
32. ENDNOTE PASSWORD RESET
INTEGRATION
• Acted as the technology lead for the tech story
• Investigated how the password reset functionality
worked
• Communicated with the Endnote team to have the
functionality implemented into InCites 2.0
33. LESSONS LEARNED
• Ultimately my goals were met
• I saw a large amount of improvement in:
– Time management
– Communication and presentation skills
– SQL and Database knowledge
• What I learned:
– Agile Software Development
– Beijing JIRA
– Better uses of Shell Scripting and GET APIs
34. NEXT UP: RYAN FRY
• User Experience Designer
• Designs and conducts usability testing for a wide
range of products.
35. RYAN FRY
User Experience Designer
Manager: Brian Wilson
Mentor: Bill Michael
Major: Information Technology
Anticipated Graduation: 2016
38. Why does user experience matter?
• Users will give presentable products a chance.
• Products that are easier to use will be used more.
• Bringing products up to date keeps them relevant.
39. Design Examples
• Web of Science Usage Reporting System (WURS)
• InCites Central Login Service
• Highly Cited Research
45. Lessons Learned
Accessibility is hard.
Web of Science 5.13.1 – All Databases Home
Link skip to content
Basic Search – Text input Field
Example: oil spill* mediterranean
O-I-L
Editable field blank
Search button search
Ordered List add another Search Field
47. Lessons Learned
I learned that working for a large company can be a
great experience!
• Highly Cited Research
• InCites
• EndNote
• Essential Science Indicators
• Journal Citation Reports
• Web of Science
• WURS
48. Closing
• Working at Thomson Reuters was a fantastic
experience!
• Thank you to our team members for bringing us
into the family!
• Thank you to our managers for supporting us!
• Finally, thank you for attending our presentation!
