Introducing Suma:An open source, staff-facing tablet application for library assessment<br />Joyce Chapman<br />North Caro...
Problem statement<br />We are always trying track more data about how patrons are using our spaces and services in order t...
Why do we care?<br />With data about use/activity patterns in different library spaces we can<br />Improve staffing models...
Where it gets tricky<br />Many libraries perform manual counts of patron activities (headcounts, group study, laptop use) ...
Our solution<br />An open source tablet and web-based application to aid library staff in gathering, storing, exporting, a...
Example use case<br />6<br />
Add image of the current practice<br />
Problems of current practice<br />Inconsistent data<br />Decentralized data storage <br />Uncontrolled vocabularies<br />N...
SumaA pocket data analyst for every librarian<br />
Tablet-based data collection tool<br />10<br />
What is the system?<br />11<br />
Count via “thumb thump”<br />12<br />
Data collection tool demo<br />13<br />
14<br />
15<br />
16<br />
17<br />
18<br />
Browser-based data dashboard<br />“Chart wizard” will lead staff through a series of choices to produce charts comparing d...
What kinds of data analysis?<br />Compare an activity across multiple spaces<br />Compare multiple activities in one space...
30<br />
31<br />
32<br />
33<br />
34<br />
Timeline<br />Private beta testing release<br />Summer 2011. We are looking for enthusiastic and involved testers, who wan...
Suma project team	<br />Jason Casden (project lead) <br />Joyce Chapman<br />Eric McEachern<br />Rusty Earl <br />Rob Ruck...
Thanks!<br />Contact<br />Joyce Chapman – joyce_chapman@ncsu.edu<br />More info<br />http://www.lib.ncsu.edu/dli/projects/...
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Introducing Suma: an open-source tablet application for library assessment. Assessment Forum, ALA 2011

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Powerpoint given at the 2011 American Library Association ACRL Assessment Forum meeting in New Orleans, La., by Joyce Chapman of North Carolina State University Libraries.

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  • Staff-facing tools
  • Staff-facing tools
  • Introducing Suma: an open-source tablet application for library assessment. Assessment Forum, ALA 2011

    1. 1. Introducing Suma:An open source, staff-facing tablet application for library assessment<br />Joyce Chapman<br />North Carolina State University Libraries<br />ALA, Assessment Forum<br />June 24, 2011<br />1<br />
    2. 2. Problem statement<br />We are always trying track more data about how patrons are using our spaces and services in order to better understand our users and in turn, to better serve their needs. <br />2<br />
    3. 3. Why do we care?<br />With data about use/activity patterns in different library spaces we can<br />Improve staffing models<br />Make informed purchasing decisions <br />Optimize space for patron needs (quiet study, collaborative areas)<br />Take an evidence-based approach to planning future services and spaces<br />3<br />
    4. 4. Where it gets tricky<br />Many libraries perform manual counts of patron activities (headcounts, group study, laptop use) for assessment purposes<br />The process involves tedious collection mechanisms, lots of paperwork, and much room for error<br />There is no coordinated effort to help departments analyze their data<br />4<br />
    5. 5. Our solution<br />An open source tablet and web-based application to aid library staff in gathering, storing, exporting, analyzing, and visualizing data about patron activities across spaces/activities/time and around events<br />5<br />
    6. 6. Example use case<br />6<br />
    7. 7. Add image of the current practice<br />
    8. 8. Problems of current practice<br />Inconsistent data<br />Decentralized data storage <br />Uncontrolled vocabularies<br />No dedicated staff to help with data analysis<br />=<br /> High barriers to analysis and data reuse in the current system<br />8<br />
    9. 9. SumaA pocket data analyst for every librarian<br />
    10. 10. Tablet-based data collection tool<br />10<br />
    11. 11. What is the system?<br />11<br />
    12. 12. Count via “thumb thump”<br />12<br />
    13. 13. Data collection tool demo<br />13<br />
    14. 14. 14<br />
    15. 15. 15<br />
    16. 16. 16<br />
    17. 17. 17<br />
    18. 18. 18<br />
    19. 19. Browser-based data dashboard<br />“Chart wizard” will lead staff through a series of choices to produce charts comparing different aspects of data<br />Charts can be exported for print or web<br />Data in charts can be downloaded as delimited/Excel files<br />
    20. 20. What kinds of data analysis?<br />Compare an activity across multiple spaces<br />Compare multiple activities in one space<br />Analyze trends over…<br />Fiscal years<br />Academic semesters<br />Weeks of the semester<br />Days of the week<br />Hours of the day<br />Analyze aggregate ratios<br />20<br />
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    35. 35. Timeline<br />Private beta testing release<br />Summer 2011. We are looking for enthusiastic and involved testers, who want to try out the data collection client and provide detailed feedback.<br />Open beta testing release<br />Late fall 2011<br />Incremental updates<br />Through 2012, adding visualization capabilities, events, etc.<br />
    36. 36. Suma project team <br />Jason Casden (project lead) <br />Joyce Chapman<br />Eric McEachern<br />Rusty Earl <br />Rob Rucker<br />Hill Taylor<br />36<br />
    37. 37. Thanks!<br />Contact<br />Joyce Chapman – joyce_chapman@ncsu.edu<br />More info<br />http://www.lib.ncsu.edu/dli/projects/spaceassesstool<br />https://github.com/cazzerson/Suma<br />37<br />

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