How to defend your datacenter against godzilla


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Is your datacenter prepared for anything? If Godzilla stormed through your datacenter, would you be able to recover critical applications quickly? Would your disaster recovery plan work as expected? IT Pros know it’s important to protect their datacenters against all kinds of outages, even aliens and monster attacks, but keeping track of all the applications, servers, and other infrastructure can be tough in the age of virtualization and cloud.

So what can you do to make sure your datacenter is prepared for anything? Our chief storyteller and availability expert Josh Mazgelis discuses what Neverfail is doing to help IT Pros defend their datacenters, and why our IT Continuity Architect product won a Best of VMworld award this year, beating out 160 competitors for best new technology. We’ll discuss best practices and give a short overview of the Architect solution, provided that aliens haven’t kidnapped our speaker.

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How to defend your datacenter against godzilla

  1. 1. How to Defend Your Datacenter Against Godzilla and Other Threats to Availability A discussion about IT Business Continuity and technology best practices with Chief Storyteller Josh Mazgelis
  2. 2. Introduction: Josh Mazgelis (The DR Man)  Software based disaster recovery for 8+ years  IT administration & support for 10+ years  Senior Product Marketing Manager  “Chief Storyteller” for Neverfail  Webinars, presentations, videos  Wearer of sharp suits  Lover of live music  Not a giant lizard
  3. 3. Agenda  Welcome and introductions  Giant lizard monsters and other threats to availability  Why BCDR planning matters  Common availability options  Neverfail solutions
  4. 4. Are you really going to talk about Godzilla?  I’m not talking about fake CGI movie dinosaurs • They have copyright lawyers  This is the good old fashioned giant “man in a lizard suit” • No, not the purple one  The kind of thing that strikes fear into building managers • Secondary only to the feared “kittens in the datacenter” • (Ask David about that one)
  5. 5. Types of disasters - “Big D” & “little d”  “Big-D” Disasters • Newsworthy events that rarely happen • Storms, natural disasters, site failures • Stuff your boss plans for  “little-d” disasters • More common events that happen more often • Hardware failures • Application faults  “Cursive D” disasters • Things I make up for fun • Hypothetical situations
  6. 6. What problems would Godzilla cause?  Downed wires – • Power outages • Network disruptions • Communication issues
  7. 7. What problems would Godzilla cause?  Smashed rooftop equipment • Cooling issues (condensers) • Power issues (generators)
  8. 8. What problems would Godzilla cause?  Rivers diverted • Local flooding • Submerged cable disruptions • Transportation concerns
  9. 9. What problems would Godzilla cause?  Smashed walls • Crushed servers • Destroyed storage arrays • Personnel loss
  10. 10. What problems would Godzilla cause?  Building destroyed • Complete site failure • On-site backups gone • Management console missing
  11. 11. What problems would Godzilla cause?  Nervous humans • Operator error • Loss of productivity • BSOD (because… you know)
  12. 12. What problems would Godzilla cause?  Trains derailed & attacked • Transportation issues • Personnel availability • Falling train cars
  13. 13. What problems would Godzilla cause?  Trouble often invites a friend • Be prepared for the “creature double feature” • Compound issues leading cause of major catastrophes • [reference outages blog]
  14. 14. Plan for Failures, so your Failures aren’t Epic
  15. 15. Effective BCDR Plans Why planning & maintaining is so important
  16. 16. What are the odds…  …of Godzilla appearing outside your datacenter? • Pretty slim Threats to Your Datacenter 100 90  …of Zombies appearing? 80 • Only slightly better 60 70 50 40  ….of experiencing one or more threat types in the next twelve months? • Pretty darn good 30 20 10 0 Odds of this affecting your datacenter Godzilla Zombies Reality
  17. 17. What is your biggest IT BCDR concern?  It’s not all about recovery time objectives (RTO)  It’s not even about recovery point objectives (RPO)  It’s about meeting service level agreements (SLA)  It’s meeting business expectations (CYA)
  18. 18. What’s up with business expectations?  Instant recovery is not a reality to strive for  Business should expect reasonable recovery  Different tiers of expectations • Some things are more important • Better protection costs more $$$ • Four tiers a common BCDR designation • Critical apps within X minutes • Less critical apps take longer
  19. 19. What do you need to survive?  BCDR planners need a solid understanding of: • • • • Business requirements Service dependencies Solution capabilities Solution limitations  To build & maintain a BCDR plan that meets expectations • Things change quickly • Keep up with the changes or risk defaulting on SLA’a  Maybe a little automated help • You can’t do it all alone
  20. 20. Why planning matters  Business owners know services, not the constructs • They’ll say the “finance app” is a critical service • Doesn’t know which specific machines support the service  IT Admins know about some infrastructure • Likely know that some machines are important • Doesn’t really know how each machine depends on another
  21. 21. Why planning matters  Blanket solutions implemented to protect everything • Under-protecting tier -1 applications (SLA slip) • Over-protecting tier -4 applications (budget slip) • Real conversations with business owners on protection & costs • Proper planning aligns solutions capabilities with requirements • Budget can be applied appropriately
  22. 22. Common Solutions Disaster Recovery has many Options
  23. 23. Common Availability options  Backups • A periodic copy of your data • Typically to tape, disk, cloud, or a mix of these  Replication • A more real-time copy of your data • Accomplished at storage, file-system, or application layer
  24. 24. Common Availability options  Hardware availability • Commonly accomplished with virtualization • Ability to restart virtual machines somewhere else • Combination of redundant hardware and data replication or shared storage • Caveat: A copy of a sick machine is still a sick machine
  25. 25. Common Availability options  Clustering • Application layer service availability • Database availability across multiple application servers  Continuous availability • Complete protection from hardware, software, environmental, and operational failures
  26. 26. Neverfail Software Solutions We’re here to help…
  27. 27. Who is Neverfail? Neverfail protects customer applications from downtime, no matter what the cause  Business Continuity software company • Background in application continuous availability • Customers have trusted us for over 12 years to protect their mission-critical applications  Strategic OEM relationships • VMware vCenter Heartbeat • SolarWinds Orion Failover Engine • Cisco, Honeywell, others…
  28. 28. Neverfail Heartbeat Failover Engine      Keeps users connected Critical tier-1 applications Any threat to availability Any Windows* server Any application      Real-time data replication Seamless failover & fail-back Physical/virtual support Active/Passive or A/P/P WAN optimized
  29. 29. Neverfail IT Continuity Architect  Automatically analyzes IT infrastructure, maps dependencies, and tracks changes  Lets you IT set recovery time and recovery point objectives by application in conjunction with the business  Shows you graphically what is at risk, alerting you as to what you need to do to assure continuity.  Allows companies to decrease the risk of outages, reduce the cost of disaster recovery infrastructure, and maintain compliance with service level commitments
  30. 30. IT Continuity Architect Demo
  31. 31. To learn more about Neverfail:  Visit • Free ITCA trial: •  Follow / Like / Subscribe • Twitter @NeverfailGroup • Facebook /neverfailgroup • YouTube /neverfailgroup  Ask questions! • I’ve got answers…
  32. 32. Thank You! Visit us at Your partner in business continuity