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  1. 1. JOSH GREENE  1311 Theodore Ln • Durham, NC 27703 919.395.4485 • ​ ​SENIOR SOFTWARE ENGINEER  Customer-oriented, reliable Engineer dedicated to delivering quality products and successful projects. Experienced in integrating product APIs into custom applications. Over 18 years of experience designing, implementing, and adapting Network Management Software tools for day-to-day operation of tier 1, 2, and 3 telecom networks including Telephony Switching, Cable and ADSL modems, VoIP, Cellular, and Carrier Ethernet data networks. Practiced in installing, upgrading, supporting, and customizing complex network management systems as well as creating and delivering training courses for end users both remotely and on-site. Extensive travel experience working with US and international customers. QUALIFICATIONS PROFILE KEY STRENGTHS ● Integration of individual product APIs into other applications ● Development of solutions that improve network scalability, database accuracy, performance, and profits ● Design, development and implementation of applications for provisioning, modifying, and deleting services on Telephony and Carrier Ethernet switches in live customer networks ● Development of Network and Service Monitoring tools with upload to Cloud Databases for near real-time Service Level Agreement reporting ● Expertise in Java development and object-oriented analysis ● Superior analytical, time management, and problem-solving skills ● Outstanding Software Documentation and Training abilities ● Excellent communication and collaboration skills TECHNICAL SKILLS Languages:​Java, C/C++, XML, Perl, Shell scripting, Python, JavaScript, Jasmine test scripts Operating Systems and Environments:​UNIX(Linux, Solaris, HPUX), Windows, AWS, Vagrant, Docker Containers, NodeJS Networking:​TCP/IP, HTTP, Telephony(CCS7, TDM), Carrier Ethernet(PBB TE, RFC 2544, CFM, Y.1731, G.8032, MPLS, MEF) Database:​Oracle, SQL, Cloud Database API interfaces(Amazon, Zoho), Mongo Client Interfaces:​WebNMS, Java Frame Clients, MVC Version Control Systems:​GitHub, Perforce PROFESSIONAL EXPERIENCE Cisco Software Engineer June 2015 – January/2016 Help develop an Internet of Everything application that integrates APIs from different products such as Exchange for email and meetings, Tropo for SMS and Voice messaging, and Spark for chat room functionality. This required collaboration with other team members in Agile scrum meetings and sprints. ● Experience using StackStorm followed by a Kafka Message Bus with a custom MVC framework. ● Work with Docker containers to isolate and execute tasks. ● Research and implement REST APIs. ● Implement Kafka producers and listeners. ● Unit testing using Jasmine.
  2. 2. JOSH GREENE  1311 Theodore Ln • Durham, NC 27703 919.395.4485 • ​ CIENA Consultant in Professional Services May 2010 - June 2015 Work closely with other engineers to design, develop, and implement Device and Service Provisioning tools for telecoms in order to simplify the management of their networks by extending and customizing Ciena’s NMS platforms. This required collaboration with multiple parties including the customer, account and sales teams, and Ciena design groups. ● Designed, developed, and implemented a Java application that gathers statistics from Carrier Ethernet and Optical devices in customer networks and uploads that data to a cloud database for their customers to view. ● Expanded existing Java Frame Clients to provision new devices in the network automatically which drastically reduced the amount of time required to deploy new revenue-generating services. ● Extended our NMS to initiate RFC2544 testing between devices remotely using Java-backed xml templates. ● Numerous small to medium sized projects that optimized customers’ service provisioning processes. ● Led an internal effort to organize our department’s code repository which made software delivery more reliable and version protected. NORTEL Software Engineer May 1999 – May 2010 Responsible for the installation, upgrade, support, training, and software customization of all initial customers for Nortel’s Metro Ethernet Manager (MEM) NMS platform. This required extensive domestic and international travel for MEM and our Cable and ADSL NMS systems. Considered the “go-to guy” for all tasks performed outside of product design and often assisted the design group with new features. ● Completed two large long-term PERL projects that read existing services into the MEM database and kept those services up to date with the live network which exceeded 15,000 devices and 40,000 services. ● Developed and delivered End User and Network Admin training courses for MEM. ● Trained fellow Nortel engineers in the Asia-Pacific market in all MEM activities. DMS Translations Engineer May 1997 – May 1999 Supported small and large telecom customers implementing call routing and features for the Nortel Digital Multiplexing Switch(DMS). ● Developed PERL automation tools for use by the entire department that drastically reduced the amount of time required to overhaul Sprint’s South East network for LNP and Equal Access. EDUCATION AND ​T​RAINING BS degree in Computer Science with a Math Minor from Appalachian State University – 1997 Certifications: Nortel Real Time Networking and Carrier Ethernet Associate Certified Technical Training: Java Development, TCP/IP, MPLS, CCS7 Signaling, Telephony Call Routing/Trunking and CLASS features
  3. 3. JOSH GREENE  1311 Theodore Ln • Durham, NC 27703 919.395.4485 • ​ VOLUNTEER WORK, COMMUNITY INVOLVEMENT, HOBBIES Habitat for Humanity Volunteer – I have enjoyed working on Habitat homes both as a team building exercise with co-workers and the good it does for the beneficiaries. Ultimate Frisbee –I enjoy playing all levels of ultimate from pickup games to local leagues to club teams that have traveled to Sectional, Regional, and National level tournaments. In 2014 I was lucky enough to be a part of an international pickup team that played in Lecco, Italy for the World Ultimate Club Championships which was an incredible experience! I have also been a coach for the Triangle Youth Ultimate League for the last six years working with local high schools, U19 and U13 Summer League teams, and our Youth Club Championships teams that go to the National tournament in Minnesota each August. Hobbies include woodworking, hiking, gardening, and home improvement projects.