Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Joseph Hutton_Resume_5.25.16 (hannah)

69 views

Published on

  • Be the first to comment

  • Be the first to like this

Joseph Hutton_Resume_5.25.16 (hannah)

  1. 1. Joseph Daniel Hutton 42239 Ludlow Court • Northville, MI 48168 • (248) 207-9851 • josephhutton75@hotmail.com PROFILE Dedicated and empathetic psychology student witha passion forempowering others and making a positive contribution in the community. A team player with experience drafting treatment plans and working withyouth in a residential setting. Known for exceptional workethic and time management skills. EDUCATION BachelorofArtsinPsychologywithconcentrationinAddictions Southern New Hampshire University (Manchester, NH) Anticipated Completion: December2016 Associate’sDegreeintheArts SchoolcraftCollege (Livonia,MI) May 2014 EMPLOYMENT EXPERIENCE CustomerServiceRepresentativeII- MINACS/NETFLIX (FARMINGTON HILLS, MI) 2013 – 2015  Providedchat support for all teams on the floorand resolved customer concerns on supervisor calls  Developed and implemented coaching and follow-upwithagents  Highly involvedin training last 6 nesting classes SalesRepresentative - AMERICAN PROFIT RECOVERY (FARMINGTON HILLS, MI) 2010 –2012  Acquired on average 15 to 20 new clients a month accounting for anywhere to 25 to 200 units sold for an average of $500 to $2000 a month  Presented product to end line user and developed a referral networkto build client base oftenending in multiple referrals fromthe same client averaging between 10 to 20 referrals a month  Led meetings aimed at changing culture to grow sales effortby increasing morale and building brand awareness within the sales team Dispatcher -SAVE A LIFE USA(FARMINGTON HILLS, MI) 2009  Managed a team of 25 sales people with mix 50/50 inside and outside sales including all aspects around people and team management  Used proactive sales techniques that reduced redundancy and increased sales, grew business by 125% over a 90 day period, consequently, sales grew by several thousand dollars above previous months total earnings  Met with elected officialsin state legislature as a management representative MortgageBanker -QUICKEN LOANS (LIVONIA, MI) 2006 –2008  Acquired on average 10 to 12 new clients a month resulting in roughly $750,000 to $1,000,000 loans written  Managed pipeline of one million dollars in new business monthly, was consistently in the top 5  Wrote an average of 10 new loans a month with a 75% closing ratio on refinance LoanOfficer/ AssistantBranchManager -CASCADE HOME MORTGAGE (MUSKEGON,MI) 2003 –2005  Managed staff of 4 loan officersand 1 home inspector  Wrote an average of 4 to 5 loans a month  Closing ratio of nearly 100% within 90 days on subprime refinance  Implemented an effectivemarketing strategy that increased loan origination by nearly 25% JuvenileGroupLeader/Supervisor -RIVENDELL YOUTH CENTER (ST.JOHNS, MI) 2001-2003  Providedstructure in a maximum security facility forjuvenile delinquents consisting of over 30 residents  Revised and updated treatment plans and worked closely with caseworkersand judges  Helped residents workon treatments goals relevant to graduation from the facility  Observed, monitored, and recorded behaviors to help residents better understand and acknowledge their cycleof victimization  Implemented physical restraints to help maintain the safety of the unit and residents  Supervised a staff of 8 and over30 residents

×