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OpenText Business Center for SAP

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OpenText Business Center for SAP provides a solution for processing the many different types of unstructured content that is generated by different Business Systems into the SAP Digital Core. Regardless of content type and source Business Center for SAP can be used to digitize content, connect it to a business system and automate its processing.

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OpenText Business Center for SAP

  1. 1. Digital Content Processing / Business Center by OpenText
  2. 2. OpenText Confidential. ©2016 All Rights Reserved. 2 Todays structured Digital World is driven by Data and Processes
  3. 3. OpenText Confidential. ©2016 All Rights Reserved. 3 This is the Digital Core of an enterprise
  4. 4. OpenText Confidential. ©2016 All Rights Reserved. 4 But data and processes rely on, and generate large amounts of Digital Content
  5. 5. OpenText Confidential. ©2016 All Rights Reserved. 5 This is the Digital Content Platform
  6. 6. OpenText Confidential. ©2016 All Rights Reserved. 6 The Digital Content Platform manages the unstructured world of the Digital core … Digital Content Platform The Digital Core
  7. 7. OpenText Confidential. ©2016 All Rights Reserved. 7 … in todays hyperconnected world of data, processes and content Digital Content Platform The Digital Core
  8. 8. OpenText Confidential. ©2016 All Rights Reserved. 8 The Digital Core … that comes in many forms, … OpenText Trading Grid and EDI Fax and Invoices Email and Mobile E-Forms and hand written Digital Content Platform
  9. 9. OpenText Confidential. ©2016 All Rights Reserved. 9 … supports multiple business areas … Workforce Assets Suppliers Customers The Digital Core Digital Content Platform
  10. 10. OpenText Confidential. ©2016 All Rights Reserved. 10 … and requires unique digitization and connections … Workforce Assets Suppliers Customers The Digital Core Digital Content Platform
  11. 11. OpenText Confidential. ©2016 All Rights Reserved. 11 … because content is often generated as well as digitized. Workforce Assets Suppliers Customers The Digital Core Digital Content Platform
  12. 12. OpenText Confidential. ©2016 All Rights Reserved. 12 The Digital Content Platform manages the unstructured world of the Digital core Digital Content Platform The Digital Core
  13. 13. OpenText Confidential. ©2016 All Rights Reserved. 13 Business Center is a gateway to the Digital Core Introducing OpenText Business Center for SAP Solutions
  14. 14. OpenText Confidential. ©2016 All Rights Reserved. 14 Up to a 1/3rd of all Digital Content in an enterprise comes from external sources
  15. 15. OpenText Confidential. ©2016 All Rights Reserved. 15 Content such as … • Incoming delivery notes • Order confirmation • Supplier statements • PR and PO monitor • Approval change of master data • Service Entry Sheet • Work orders • Contracts • Order / shipment documents • Failure Report • Incident Report • Inspection Notes • Technical Documentation • Mailroom for HR forms • Sick notes • I-9 • Certificates • Driver License • CV • Applications • Incoming sales order • Incoming customer statements • Contracts • Customer Returns • Receipts • Guarantees
  16. 16. OpenText Confidential. ©2016 All Rights Reserved. 16 In Business Center Content is digitized
  17. 17. OpenText Confidential. ©2016 All Rights Reserved. 17 In Business Center Content is connected
  18. 18. OpenText Confidential. ©2016 All Rights Reserved. 18 In Business Center Content is automated The Digital Core Digital Content Platform
  19. 19. OpenText Confidential. ©2016 All Rights Reserved. 19 Content is available on any device at any time in context … The Digital Core Digital Content Platform
  20. 20. OpenText Confidential. ©2016 All Rights Reserved. 20 … providing measurable cost and time savings. The Digital Core Digital Content Platform • Quicker processing of maintenance reports • Reduce paper heave processes • Alignment of employee and process • Visibility of document and asset routing • More time for strategic tasks • Shorter response time • Lower costs for processing workforce requests • Automate manual processes • Reduced processing cost per delivery note • Track incoming delivery notes from arrival to posting • Reduce delivery notes backlog • Gain insights into goods receipt processes • Better customer service processing returns and complaints • Reduced cost per sales order • Reduce order backlog • Improve SLA’s
  21. 21. OpenText Confidential. ©2016 All Rights Reserved. 21 OpenText Business Center for SAP Solution Use cases
  22. 22. OpenText Confidential. ©2016 All Rights Reserved. 22 1 2 3 Sales Order Processing Document Onboarding for Employee File Management Incoming Delivery Notes
  23. 23. OpenText Confidential. ©2016 All Rights Reserved. 23 1 Sales Order Entry Barriers to efficient processing Management Ÿ Inadequate process control Ÿ Little transparency of sales order management Ÿ No insight into bottlenecks Processes and IT Ÿ Stand-alone systems Ÿ Inefficient, paper-based, labor- intensive Ÿ Little standardization Ÿ Error-prone Ÿ Excessive cost per sales order Sales Operations Ÿ Unapproved discounts Ÿ Customers exceeding credit limits Ÿ Incorrect quotes Ÿ Order fulfillment and billing errors Ÿ Poor customer relations Ÿ Lost sales
  24. 24. OpenText Confidential. ©2016 All Rights Reserved. 24 1 Sales Order Entry Optimized Sales Order Entry Processing Sales Operations Ÿ Easy, value-based prioritization of sales order processing Ÿ Clear, automated rules for discount approvals and credit limits Ÿ Full process automation Ÿ Simple exception handling Ÿ Reduce sales order backlog Ÿ Meet Service Level Agreements Ÿ Correct quotes and order fulfillment Ÿ Near-zero billing errors Processes and IT Ÿ Integrated systems and processes Ÿ Standardization and automation Ÿ Workflows that minimize reconciliation time Ÿ Reduced cost per sales order Management Ÿ Full process control Ÿ Transparency across sales order lifecycle Ÿ Global insight into process details Ÿ Track sales orders from arrival to posting
  25. 25. OpenText Confidential. ©2016 All Rights Reserved. 25 2 Incoming Delivery Notes Barriers to Delivery Note Processing Good receipts Operations Ÿ Manual data entry and processing Ÿ Incorrect good receipts Ÿ Order fulfillment and billing errors Ÿ Poor supplier relations Ÿ Lost sales Processes and IT Ÿ Stand-alone systems Ÿ Inefficient, paper-based, labor- intensive Ÿ Little standardization Ÿ Error-prone Ÿ Excessive cost per Delivery Note Management Ÿ Inadequate process control Ÿ Little transparency of sales order management Ÿ No insight into bottlenecks
  26. 26. OpenText Confidential. ©2016 All Rights Reserved. 26 2 Incoming Delivery Notes Optimized Delivery Note Entry Processing Good Receipt Operations Ÿ Automatic data extraction and processing of incoming Delivery notes Ÿ Data comparison w/ Purchase Order Ÿ Updating goods received from mobile device Ÿ Full process automation Ÿ Simple exception handling Ÿ Reduce Delivery Notes backlog Ÿ Meet Service Level Agreements Processes and IT Ÿ Integrated systems and processes Ÿ Standardization and automation Ÿ Workflows that minimize reconciliation time Ÿ Reduced cost per Delivery Notes Management Ÿ Full process control Ÿ Transparency across sales order lifecycle Ÿ Global insight into process Ÿ Track sales orders from arrival to posting
  27. 27. OpenText Confidential. ©2016 All Rights Reserved. 27 3 Challenges to Document Onboarding Employee File Management HR Operations Ÿ Poor service levels Ÿ Time wasted with administrative tasks Ÿ Incorrect employee records Processes and IT Ÿ Stand-alone systems Ÿ Inefficient, paper-based, labor- intensive Ÿ Little standardization Ÿ Error-prone Management Ÿ Inadequate process control Ÿ Little transparency of HR processes Ÿ No insight into bottlenecks
  28. 28. OpenText Confidential. ©2016 All Rights Reserved. 28 3 Streamlined Document Onboarding processes for Employee File Management HR Operations Ÿ Accurate Employee Files Ÿ Well-filed HR documents Ÿ Adjusting workload per HR administrator Ÿ Shorter response time Ÿ More bandwidth for strategic tasks Ÿ Supporting HR processes like payroll Processes and IT Ÿ Integrated systems and processes Ÿ Standardization and automation Ÿ Reduced cost per document Management Ÿ Full process control Ÿ Transparency along document onboarding Ÿ Global insight into process details Ÿ Track HR documents from arrival to filing
  29. 29. OpenText Confidential. ©2016 All Rights Reserved. 29 • EU entry certificates • Remittance advice • Payment request • Check request • Payment approval • Vendor Statements • Mailroom for HR forms (combined w/ EFM) •Sick notes •I-9 •Certificates •Driver License • Customer Order • Engineer-to- Order process • Product Lifecycle Management • Requirements • Specifications • Data sheets Business Center can be used for many other use cases Asset Employee FinanceProduct CustomerSupplier • Incoming delivery notes • Order confirmation • Supplier statements • PR and PO monitor • Approval change of master data • Service Entry Sheet • Work orders • Contracts • Order / shipment documents • Failure Report • Incident Report • Inspection Notes • Technical Documentation • Incoming sales order • Incoming customer statements • Contracts
  30. 30. OpenText Confidential. ©2016 All Rights Reserved. 30 OpenText Suite for SAP SAP Ariba Solutions | SAP S4/HANA | SAP Hybris | SAP SuccessFactors Solutions | Microsoft INFORMATION DELIVERYINFORMATION MANAGEMENTINFORMATION PROCESSING Invoice Management & OCR Business Center / Digital Content Processing xECM for Sharepoint INFORMATION GOVERNANCE Archiving & Document Access Core Document Presentment Hybris Digital Documents Employee File Management Extended ECM Digital Asset Management xECM for SAP SuccessFactors On Premise | OpenText Cloud | Hybrid
  31. 31. www.opentext.com/SAP @opentext @jon_beardsley facebook.com/opentext linkedin.com/company/opentext

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