![Consequences of new computer systems introduced: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-2-2048.jpg?cb=1665175952)
![How bad? ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-4-2048.jpg?cb=1665175952)
![In UK, too: ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-5-2048.jpg?cb=1665175952)
![Stress is the main problem ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-6-2048.jpg?cb=1665175952)
![1: Explosion of systems used ,[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-8-2048.jpg?cb=1665175952)
![Small and irritating differences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-9-2048.jpg?cb=1665175952)
![Built-in differences ,[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-10-2048.jpg?cb=1665175952)
![Many systems are used infrequently… ,[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-11-2048.jpg?cb=1665175952)
![2: Chores – not “real” work ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-12-2048.jpg?cb=1665175952)
![3: Inflexibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-13-2048.jpg?cb=1665175952)
![Inflexibility means control ,[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-14-2048.jpg?cb=1665175952)
![4: Poor interfaces and bad interaction design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-15-2048.jpg?cb=1665175952)
![5: Ever increasing speed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-18-2048.jpg?cb=1665175952)
![6: The burden of vigilance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-19-2048.jpg?cb=1665175952)
![7: Systematic neglect of training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-20-2048.jpg?cb=1665175952)
![8: Blame the user ,[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-21-2048.jpg?cb=1665175952)
![What has happened? (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-23-2048.jpg?cb=1665175952)
![What has happened? (2) ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-24-2048.jpg?cb=1665175952)
![Consequences ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-25-2048.jpg?cb=1665175952)
![Suggestions for future research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-27-2048.jpg?cb=1665175952)
![Change of focus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-28-2048.jpg?cb=1665175952)
![Wider implications ,[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-29-2048.jpg?cb=1665175952)
![[email_address] Questions? Thank you!](https://image.slidesharecdn.com/stupidbloodysystem-100817143555-phpapp02/75/stupid-bloody-system-30-2048.jpg?cb=1665175952)
Stupid bloody system
"Stupid bloody system!" That is something that a lot of user have muttered at work; over computer systems, databases, intranets that are hard to navigate and impossible to comprehend - but that you are obliged to use, nevertheless. Although every new computer system is designed to save time and make work easier, we just seem to get more and more stressed. Why? Indeed, stress in the workplace has been soaring since the mid-nineties, and has now replaced back pain as the primary cause of absenteeism. In this presentation, I show how bad computer systems have created eight concurrent kinds of work-related stress - mostly related to an unnecessary cognitive load. The biggest strain from computer work is no longer on your elbow or eyes; it is on your brain. To a great extent, this has been overlooked by the traditional field of occupational health and safety. And ven the people affected tend to blame not the systems, but themselves: "I'm too old. I guess I'm stupid." This presentation was presented at the Work with Computing Systems conference in Stockholm 2007.
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Stupid bloody system
- 1. Jonas Söderström inUse AB ” Stupid bloody system!” Cognitive stress from today’s fragmented digital work environment – the users’ view
- 3. It’s not always a total catastrophe, but …
- 7. What has happened? Eight concurrent reasons why the users are becoming frustrated and stressed-out
- 22. … it’s all about the digital work environment
- 30. [email_address] Questions? Thank you!