SlideShare a Scribd company logo
1 of 26
© Copyright 9/10/2015 BMC Software, Inc1
Jon Hall
Lead Product Manager,
Remedy Asset Management
September 2015
IT Asset Management:
An essential pillar for the
digital enterprise
#Remedy9
@BMC_ITSM
© Copyright 9/10/2015 BMC Software, Inc2
Agenda
ITAM’s rapid evolution
Why effective Digital Service Management needs ITAM
How to align ITAM to Digital Services.
© Copyright 9/10/2015 BMC Software, Inc3
How is ITAM Evolving
© Copyright 9/10/2015 BMC Software, Inc4
Assets” are evolving more rapidly than ever
+Virtualisation
Virtual machines
Network deployable software
Capacity-based licensing
2005-
2011
The PC Revolution
Physical machines
Point installs
Install-based licensing
1985-
2005
2015-
+The digital enterprise
Digital Services
Hybrid cloud
Containerization
Internet of Things
2011-
2014
+Cloud and mass mobility
Industrial virtualisation
Mass-mobility and BYOD
Rapid shift to XaaS
Usage-based licensing
#Remedy9
@BMC_ITSM
© Copyright 9/10/2015 BMC Software, Inc5
SaaS Software Growth
© Copyright 9/10/2015 BMC Software, Inc6
0
200
400
600
800
1,000
Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015
Cloud services are sprawling – average services per enterprise
923897
831
738759
626
545
Source: SkyHigh Networks Cloud Adoption and Risk Reports (quarterly)
© Copyright 9/10/2015 BMC Software, Inc7
Hybrid Cloud is already here
28% 6% 66%
PRIVATE
CLOUD
PUBLIC
CLOUD
PHYSICAL SERVERS &
NON-CLOUD VMS
Even two years ago, 34% of
enterprise servers ran in the Cloud
“Your Cloud Future Is Here - How IT Can Embrace The Business
Demand For Cloud And Exceed Expectations”
Forrester, June 2013
© Copyright 9/10/2015 BMC Software, Inc8
3,032 3,750
4,880
25,006
0
5,000
10,000
15,000
20,000
25,000
30,000
2013 2014 2015 2020
http://www.gartner.com/newsroom/id/2905717
The rise of the Internet of Things
Connected devices (in millions)
© Copyright 9/10/2015 BMC Software, Inc9
“ORACLE’S FORKLIFT”
• The 30 Forklifts and 15 Temperature
Devices in this example require 415
Named User Plus licenses
• Projecting Gartner’s prediction (2015-
2020) crudely onto this scenario adds
over 200 devices, and +50% to the
license cost
© Copyright 9/10/2015 BMC Software, Inc10
The Intelligent Forklift
“Today’s smart forklift includes
diagnostics that allow the
equipment to signal when it
needs to be serviced, speed
controls, anti-slip technology
that monitors wheel spin and
improves traction, collision
detection, fork speed
optimization,
and more…”
Forbes, 16th March 2015
© Copyright 9/10/2015 BMC Software, Inc11
Containerization - a new virtual revolution
APP
APP
APP
APP
APP
APP
APP
APPS APPS APPSAPPS
VIRTUAL MACHINES
HARDWARE HARDWARE
HOST OPERATING SYSTEM HOST OPERATING SYSTEM
CONTAINERS
OS OS OSOS
LIBRARIES LIBRARIES
HYPERVISOR DOCKER ENGINE
© Copyright 9/10/2015 BMC Software, Inc12
(and what’s in that container?)
IBM MQ Advanced for Developers
© Copyright 9/10/2015 BMC Software, Inc13
Oracle 11g Enterprise Edition
(and what’s in that container?)
© Copyright 9/10/2015 BMC Software, Inc14
Today’s IT Asset inventory
storeroom…
- PCs and Laptops
- Smartphones
- Tablets
- Printers
- Consumables
Tomorrow’s Digital Asset
inventory storeroom…
- Smart meters
- Standalone sensors
- RFID equipment
- Smart vehicle components
- Wearable devices
https://www.flickr.com/photos/mwichary/3301333726
© Copyright 9/10/2015 BMC Software, Inc15
Why effective Digital Service
Management needs ITAM
© Copyright 9/10/2015 BMC Software, Inc16
Optimized Infrastructure Agile Applications
Digital Service
Management
Service Optimization
Open ITIL Process & Solution
Content
Digital
Workplace
3600
Customer
Engagement
Digital
Marketplace
IoT Scale
Automation
Consumer Industrial
Digital Innovation
Requests Engagement
Infrastructure
Automation
Log Analytics
Event
Monitoring
Capacity
Management
App Perf
Monitoring
PCMobileSensors &
Meters
NetworkStorageServer
Front OfficeAnalytics
Back OfficeJob Scheduling
Busines
s
Process
DevOps
Hybrid
Data Center
Endpoint
Mgmt
© Copyright 9/10/2015 BMC Software, Inc17
IT Assets are fundamental to Digital Services
“The digital enterprise runs on diverse technologies, from
mainframe to mobile, from hybrid cloud to the Internet of
Things.
This infrastructure must be open, scalable, stable, agile, cost-
effective, and entirely transparent to consumers”
BMC White Paper (2015) - Powering Innovation and Growth with Digital Enterprise Management
© Copyright 9/10/2015 BMC Software, Inc18
ITSM and ITAM complement each other
ITSM can’t fully understand the services it is providing without
understanding the assets on which the service depends.
ITAM can’t optimise usage, support and spend without
understanding what services the assets underpin.
© Copyright 9/10/2015 BMC Software, Inc19
“What usually occurs
is that IT costs and
expenses are collected
in a large bucket,
which at the end of the
fiscal period gets
upended on the table”
Pink Elephant:
“Defining, Modeling & Costing IT Services”
© Copyright 9/10/2015 BMC Software, Inc20
Digital Services
New Challenges for ITAM
New stakeholders
More focus on financials
New devices and components
More shared infrastructure
© Copyright 9/10/2015 BMC Software, Inc21
How to align ITAM to Digital Services
© Copyright 9/10/2015 BMC Software, Inc22
Digital Enterprise ITAM needs new (and existing) methods
Instantiate new instance in
Private Cloud
Decommission Desktop-as-a-
Service instance and cancel
app subscriptions
Purchase more file storage for
cloud instance
Relocate server to new
Datacenter
Provision and deploy
new physical server
Retire user’s PC, and reclaim
software licenses
Add bigger hard drive to
physical server
Transfer Amazon instance to
new Availability Zone
MOVE
ADD
DELETE
CHANGE
© Copyright 9/10/2015 BMC Software, Inc23
STATIC RAPID
SHARED
CONSUMPTION
INDIVIDUAL
OWNERSHIP
PUBLIC
CLOUD
One size doesn’t fit all
DEVOPS
INSTANCESEND-USER
DEVICES
SAAS
SERVICES
PHYSICAL
SERVERS
VIRTUAL
SERVERS
IoT
COMPONENTS
PRIVATE
CLOUD
PERIODIC DATA DISCOVERY
SERVICE CONTEXT
PERIODIC DATA DISCOVERY
DEVICE CONTEXT
ACTIVE DATA COLLECTION
SERVICE CONTEXT
ACTIVE DATA COLLECTION
DEVICE CONTEXT
© Copyright 9/10/2015 BMC Software, Inc24
Line of Business,
Partners & customers
CUSTOMERVIEW
CUSTOMER
IT, HR, Facilities
SERVICE
FRONT-END
SUPPLIERVIEW
+ + +
NEW
ASSETS
EXISTING
ASSETS
+ + ++
SUPPLIER PROVIDED
ASSETS
PRIVATE
SUPPLIER
ASSETS
Embed ITAM into new digital services
SERVICE ORG INTERNAL PROVIDER
EXTERNAL PROVIDER
INTERNAL
ITSM
PLATFORM
EXTERNAL
ITSM
PLATFORM
© Copyright 9/10/2015 BMC Software, Inc25
BMC San Jose
Key Takeaways
TECHNOLOGY IS RAPIDLY EVOLVING
PROACTIVE COMPLIACE & COST OPTIMZATION
THE RISE OF THE IT ASSET MANAGER
Traditional “discover and reconcile” ITAM is still valid, but it
must be combined with new data and methods
In As IT shifts from the backroom to the frontline of digital
business, the need for proactive compliance and software cost
optimization increases
Nobody is better placed than the IT Asset Manager to provide
holistic and proactive oversight to the CIO
© Copyright 9/10/2015 BMC Software, Inc26
Thank You.
Jon Hall
+44 7595 963538
jon_hall@bmc.com
@JonHall_

More Related Content

What's hot

IBM Relay 2015: Open for Data
IBM Relay 2015: Open for Data IBM Relay 2015: Open for Data
IBM Relay 2015: Open for Data IBM
 
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a Crowd
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a CrowdCIS13: Cloud, Identity Bridges, and ITSM: Three is Not a Crowd
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a CrowdCloudIDSummit
 
Software Association of Oregon Cloud Computing Presentation
Software Association of Oregon Cloud Computing PresentationSoftware Association of Oregon Cloud Computing Presentation
Software Association of Oregon Cloud Computing Presentationddcarr
 
App infrastructure &_integration_keynote_final
App infrastructure &_integration_keynote_finalApp infrastructure &_integration_keynote_final
App infrastructure &_integration_keynote_finaleileendohertysmith
 
Cch slides input from cms walk through
Cch slides input from cms walk throughCch slides input from cms walk through
Cch slides input from cms walk throughLeszek Wisłowski
 
IBM Relay 2015: Cloud is All About the Customer
IBM Relay 2015: Cloud is All About the Customer IBM Relay 2015: Cloud is All About the Customer
IBM Relay 2015: Cloud is All About the Customer IBM
 
Software AG's Cumulocity IoT - Cloud based IoT Integration
Software AG's Cumulocity IoT - Cloud based IoT IntegrationSoftware AG's Cumulocity IoT - Cloud based IoT Integration
Software AG's Cumulocity IoT - Cloud based IoT IntegrationKellton Tech Solutions Ltd
 
Hybrid IT, Laying the "Right Mix" Foundation for Digital Transformation
Hybrid IT, Laying the "Right Mix" Foundation for Digital TransformationHybrid IT, Laying the "Right Mix" Foundation for Digital Transformation
Hybrid IT, Laying the "Right Mix" Foundation for Digital TransformationPT Datacomm Diangraha
 
Understanding how Hybrid Integration and API Reference Architecture enables C...
Understanding how Hybrid Integration and API Reference Architecture enables C...Understanding how Hybrid Integration and API Reference Architecture enables C...
Understanding how Hybrid Integration and API Reference Architecture enables C...Kellton Tech Solutions Ltd
 
IBM Services Platform with Watson
IBM Services Platform with WatsonIBM Services Platform with Watson
IBM Services Platform with WatsonPatrick Bouillaud
 
Cloud Based Infrastructure for Banking
Cloud Based Infrastructure for BankingCloud Based Infrastructure for Banking
Cloud Based Infrastructure for BankingHeri Supriadi
 
Cloud - DC Poland Open Days
Cloud - DC Poland Open DaysCloud - DC Poland Open Days
Cloud - DC Poland Open DaysAndrzej Osmak
 
Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Tableau Software
 
3 use cases of hybrid cloud
3 use cases of hybrid cloud3 use cases of hybrid cloud
3 use cases of hybrid cloudTyrone Systems
 
An Easy Way to Adopt Hybrid Cloud, Datacomm Solution
An Easy Way to Adopt Hybrid Cloud, Datacomm SolutionAn Easy Way to Adopt Hybrid Cloud, Datacomm Solution
An Easy Way to Adopt Hybrid Cloud, Datacomm SolutionPT Datacomm Diangraha
 
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...NetworkCollaborators
 
CyberVille® DHC System - May 12th, 2015
CyberVille® DHC System - May 12th, 2015CyberVille® DHC System - May 12th, 2015
CyberVille® DHC System - May 12th, 2015Ville Mickelsson
 
IBM Bluemix and the Internet of Things - Workshop
IBM Bluemix and the Internet of Things - WorkshopIBM Bluemix and the Internet of Things - Workshop
IBM Bluemix and the Internet of Things - Workshopgjuljo
 
BlueMix_IoT_Examples_PDF
BlueMix_IoT_Examples_PDFBlueMix_IoT_Examples_PDF
BlueMix_IoT_Examples_PDFThomas Digsby
 
Accelerating Cognitive Business with Hybrid Cloud
Accelerating Cognitive Business with Hybrid CloudAccelerating Cognitive Business with Hybrid Cloud
Accelerating Cognitive Business with Hybrid CloudDenny Muktar
 

What's hot (20)

IBM Relay 2015: Open for Data
IBM Relay 2015: Open for Data IBM Relay 2015: Open for Data
IBM Relay 2015: Open for Data
 
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a Crowd
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a CrowdCIS13: Cloud, Identity Bridges, and ITSM: Three is Not a Crowd
CIS13: Cloud, Identity Bridges, and ITSM: Three is Not a Crowd
 
Software Association of Oregon Cloud Computing Presentation
Software Association of Oregon Cloud Computing PresentationSoftware Association of Oregon Cloud Computing Presentation
Software Association of Oregon Cloud Computing Presentation
 
App infrastructure &_integration_keynote_final
App infrastructure &_integration_keynote_finalApp infrastructure &_integration_keynote_final
App infrastructure &_integration_keynote_final
 
Cch slides input from cms walk through
Cch slides input from cms walk throughCch slides input from cms walk through
Cch slides input from cms walk through
 
IBM Relay 2015: Cloud is All About the Customer
IBM Relay 2015: Cloud is All About the Customer IBM Relay 2015: Cloud is All About the Customer
IBM Relay 2015: Cloud is All About the Customer
 
Software AG's Cumulocity IoT - Cloud based IoT Integration
Software AG's Cumulocity IoT - Cloud based IoT IntegrationSoftware AG's Cumulocity IoT - Cloud based IoT Integration
Software AG's Cumulocity IoT - Cloud based IoT Integration
 
Hybrid IT, Laying the "Right Mix" Foundation for Digital Transformation
Hybrid IT, Laying the "Right Mix" Foundation for Digital TransformationHybrid IT, Laying the "Right Mix" Foundation for Digital Transformation
Hybrid IT, Laying the "Right Mix" Foundation for Digital Transformation
 
Understanding how Hybrid Integration and API Reference Architecture enables C...
Understanding how Hybrid Integration and API Reference Architecture enables C...Understanding how Hybrid Integration and API Reference Architecture enables C...
Understanding how Hybrid Integration and API Reference Architecture enables C...
 
IBM Services Platform with Watson
IBM Services Platform with WatsonIBM Services Platform with Watson
IBM Services Platform with Watson
 
Cloud Based Infrastructure for Banking
Cloud Based Infrastructure for BankingCloud Based Infrastructure for Banking
Cloud Based Infrastructure for Banking
 
Cloud - DC Poland Open Days
Cloud - DC Poland Open DaysCloud - DC Poland Open Days
Cloud - DC Poland Open Days
 
Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017Top 10 Cloud Trends for 2017
Top 10 Cloud Trends for 2017
 
3 use cases of hybrid cloud
3 use cases of hybrid cloud3 use cases of hybrid cloud
3 use cases of hybrid cloud
 
An Easy Way to Adopt Hybrid Cloud, Datacomm Solution
An Easy Way to Adopt Hybrid Cloud, Datacomm SolutionAn Easy Way to Adopt Hybrid Cloud, Datacomm Solution
An Easy Way to Adopt Hybrid Cloud, Datacomm Solution
 
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...
Cisco Connect 2018 Thailand - Enabling the next gen data center transformatio...
 
CyberVille® DHC System - May 12th, 2015
CyberVille® DHC System - May 12th, 2015CyberVille® DHC System - May 12th, 2015
CyberVille® DHC System - May 12th, 2015
 
IBM Bluemix and the Internet of Things - Workshop
IBM Bluemix and the Internet of Things - WorkshopIBM Bluemix and the Internet of Things - Workshop
IBM Bluemix and the Internet of Things - Workshop
 
BlueMix_IoT_Examples_PDF
BlueMix_IoT_Examples_PDFBlueMix_IoT_Examples_PDF
BlueMix_IoT_Examples_PDF
 
Accelerating Cognitive Business with Hybrid Cloud
Accelerating Cognitive Business with Hybrid CloudAccelerating Cognitive Business with Hybrid Cloud
Accelerating Cognitive Business with Hybrid Cloud
 

Viewers also liked

Workshop 2: Building a streaming data platform on AWS
Workshop 2: Building a streaming data platform on AWSWorkshop 2: Building a streaming data platform on AWS
Workshop 2: Building a streaming data platform on AWSAmazon Web Services
 
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015Jessica DuVerneay
 
Grade 3 text structure assessment teaching guide
Grade 3 text structure assessment teaching guideGrade 3 text structure assessment teaching guide
Grade 3 text structure assessment teaching guideEmily Kissner
 
Data science unit introduction
Data science unit introductionData science unit introduction
Data science unit introductionGregg Barrett
 
codeless/serverless develop
codeless/serverless develop codeless/serverless develop
codeless/serverless develop Tomoyuki Obi
 
Finding HMAS Sydney Chapter 9 - Search for Sydney
Finding HMAS Sydney Chapter 9 - Search for SydneyFinding HMAS Sydney Chapter 9 - Search for Sydney
Finding HMAS Sydney Chapter 9 - Search for SydneyElk Software Group
 
Elk Reporting Ii
Elk Reporting IiElk Reporting Ii
Elk Reporting Iimwmiller12
 
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...Codit
 
Quiet Dangers
Quiet DangersQuiet Dangers
Quiet Dangerskarendove
 
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016Filipe Barretto
 
Oracle integration cloud service (ICS) best practices learned from the field ...
Oracle integration cloud service (ICS) best practices learned from the field ...Oracle integration cloud service (ICS) best practices learned from the field ...
Oracle integration cloud service (ICS) best practices learned from the field ...Phil Wilkins
 
Big Data Commercialization and associated IoT Platform Implications by Ramnik...
Big Data Commercialization and associated IoT Platform Implications by Ramnik...Big Data Commercialization and associated IoT Platform Implications by Ramnik...
Big Data Commercialization and associated IoT Platform Implications by Ramnik...Data Con LA
 
Cwin16 tls-s2-0945-going cloud native
Cwin16 tls-s2-0945-going cloud nativeCwin16 tls-s2-0945-going cloud native
Cwin16 tls-s2-0945-going cloud nativeCapgemini
 
Projectmanagement en systemisch werken
Projectmanagement en systemisch werkenProjectmanagement en systemisch werken
Projectmanagement en systemisch werkenOkke Jan Douma
 
Love Cloud: 28 June 2017
Love Cloud: 28 June 2017 Love Cloud: 28 June 2017
Love Cloud: 28 June 2017 Chloe Mustafa
 
High Availability Architecture for Legacy Stuff - a 10.000 feet overview
High Availability Architecture for Legacy Stuff - a 10.000 feet overviewHigh Availability Architecture for Legacy Stuff - a 10.000 feet overview
High Availability Architecture for Legacy Stuff - a 10.000 feet overviewMarco Amado
 
How OpenTable uses Big Data to impact growth by Raman Marya
How OpenTable uses Big Data to impact growth by Raman MaryaHow OpenTable uses Big Data to impact growth by Raman Marya
How OpenTable uses Big Data to impact growth by Raman MaryaData Con LA
 
Nato Constitution- & Laws. Chris Helweg
Nato Constitution-  &  Laws. Chris HelwegNato Constitution-  &  Laws. Chris Helweg
Nato Constitution- & Laws. Chris HelwegChris Helweg
 
Production testing and disaster recovery
Production testing and disaster recoveryProduction testing and disaster recovery
Production testing and disaster recoveryBizTalk360
 

Viewers also liked (20)

Workshop 2: Building a streaming data platform on AWS
Workshop 2: Building a streaming data platform on AWSWorkshop 2: Building a streaming data platform on AWS
Workshop 2: Building a streaming data platform on AWS
 
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015
Lightweight Taxonomy Approaches - Taxonomy Bootcamp 2015
 
Grade 3 text structure assessment teaching guide
Grade 3 text structure assessment teaching guideGrade 3 text structure assessment teaching guide
Grade 3 text structure assessment teaching guide
 
Data science unit introduction
Data science unit introductionData science unit introduction
Data science unit introduction
 
codeless/serverless develop
codeless/serverless develop codeless/serverless develop
codeless/serverless develop
 
Finding HMAS Sydney Chapter 9 - Search for Sydney
Finding HMAS Sydney Chapter 9 - Search for SydneyFinding HMAS Sydney Chapter 9 - Search for Sydney
Finding HMAS Sydney Chapter 9 - Search for Sydney
 
Elk Reporting Ii
Elk Reporting IiElk Reporting Ii
Elk Reporting Ii
 
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...
Cloud integration: what's in it for you? (Toon Vanhoutte & Massimo Crippa at ...
 
Quiet Dangers
Quiet DangersQuiet Dangers
Quiet Dangers
 
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016
Rio Cloud Computing Meetup 25/01/2017 - Lançamentos do AWS re:Invent 2016
 
Oracle integration cloud service (ICS) best practices learned from the field ...
Oracle integration cloud service (ICS) best practices learned from the field ...Oracle integration cloud service (ICS) best practices learned from the field ...
Oracle integration cloud service (ICS) best practices learned from the field ...
 
Big Data Commercialization and associated IoT Platform Implications by Ramnik...
Big Data Commercialization and associated IoT Platform Implications by Ramnik...Big Data Commercialization and associated IoT Platform Implications by Ramnik...
Big Data Commercialization and associated IoT Platform Implications by Ramnik...
 
Cwin16 tls-s2-0945-going cloud native
Cwin16 tls-s2-0945-going cloud nativeCwin16 tls-s2-0945-going cloud native
Cwin16 tls-s2-0945-going cloud native
 
Projectmanagement en systemisch werken
Projectmanagement en systemisch werkenProjectmanagement en systemisch werken
Projectmanagement en systemisch werken
 
Love Cloud: 28 June 2017
Love Cloud: 28 June 2017 Love Cloud: 28 June 2017
Love Cloud: 28 June 2017
 
High Availability Architecture for Legacy Stuff - a 10.000 feet overview
High Availability Architecture for Legacy Stuff - a 10.000 feet overviewHigh Availability Architecture for Legacy Stuff - a 10.000 feet overview
High Availability Architecture for Legacy Stuff - a 10.000 feet overview
 
Lifehacking met Evernote
Lifehacking met EvernoteLifehacking met Evernote
Lifehacking met Evernote
 
How OpenTable uses Big Data to impact growth by Raman Marya
How OpenTable uses Big Data to impact growth by Raman MaryaHow OpenTable uses Big Data to impact growth by Raman Marya
How OpenTable uses Big Data to impact growth by Raman Marya
 
Nato Constitution- & Laws. Chris Helweg
Nato Constitution-  &  Laws. Chris HelwegNato Constitution-  &  Laws. Chris Helweg
Nato Constitution- & Laws. Chris Helweg
 
Production testing and disaster recovery
Production testing and disaster recoveryProduction testing and disaster recovery
Production testing and disaster recovery
 

Similar to IT Asset Management Essential for Digital Enterprise

BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset ManagerBMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset ManagerJon Stevens-Hall
 
Bridging the Gap - the Value of Integrated Asset and Service Management
Bridging the Gap - the Value of Integrated Asset and Service ManagementBridging the Gap - the Value of Integrated Asset and Service Management
Bridging the Gap - the Value of Integrated Asset and Service ManagementJon Stevens-Hall
 
Disruptive Technologies
Disruptive TechnologiesDisruptive Technologies
Disruptive TechnologiesRalph Köppen
 
Keynote Ouverture Plénière - Sébastien Verger
Keynote Ouverture Plénière - Sébastien VergerKeynote Ouverture Plénière - Sébastien Verger
Keynote Ouverture Plénière - Sébastien VergerRSD
 
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...AppDynamics
 
Embracing the Public Cloud with Herb VanHook
Embracing the Public Cloud with Herb VanHookEmbracing the Public Cloud with Herb VanHook
Embracing the Public Cloud with Herb VanHookBMC Software
 
Introduction to Cloud B2B Integration
Introduction to Cloud B2B IntegrationIntroduction to Cloud B2B Integration
Introduction to Cloud B2B IntegrationMark Morley, MBA
 
Delivering Big Data - By Rod Smith at the CloudCon 2013
Delivering Big Data - By Rod Smith at the CloudCon 2013Delivering Big Data - By Rod Smith at the CloudCon 2013
Delivering Big Data - By Rod Smith at the CloudCon 2013exponential-inc
 
IBM Bluemix saves the game
IBM Bluemix saves the gameIBM Bluemix saves the game
IBM Bluemix saves the gamegjuljo
 
Mainframe cloud computing presentation
Mainframe cloud computing presentationMainframe cloud computing presentation
Mainframe cloud computing presentationxKinAnx
 
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...Club Alliances
 
47 . Cloud as a Growth Engine for Business
47 . Cloud as a Growth Engine for Business47 . Cloud as a Growth Engine for Business
47 . Cloud as a Growth Engine for BusinessGeneXus
 
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...CA Technologies
 
BMC Helix Discovery_Master_1911.pptx
BMC Helix Discovery_Master_1911.pptxBMC Helix Discovery_Master_1911.pptx
BMC Helix Discovery_Master_1911.pptxKuldip18
 
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)Jon Stevens-Hall
 
Hybrid Cloud with IBM Bluemix
Hybrid Cloud with IBM BluemixHybrid Cloud with IBM Bluemix
Hybrid Cloud with IBM BluemixRoberto Pozzi
 
Cloud as a growth engine for business
Cloud as a growth engine for businessCloud as a growth engine for business
Cloud as a growth engine for businessIBM Software India
 
IBM APM for Hybrid Applications
IBM APM for Hybrid ApplicationsIBM APM for Hybrid Applications
IBM APM for Hybrid ApplicationsMatthew Cheah
 
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge Management
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge ManagementBMC Engage 2015: Optimizing Service Desk Interactions with Knowledge Management
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge ManagementJon Stevens-Hall
 

Similar to IT Asset Management Essential for Digital Enterprise (20)

BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset ManagerBMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
 
Bridging the Gap - the Value of Integrated Asset and Service Management
Bridging the Gap - the Value of Integrated Asset and Service ManagementBridging the Gap - the Value of Integrated Asset and Service Management
Bridging the Gap - the Value of Integrated Asset and Service Management
 
Disruptive Technologies
Disruptive TechnologiesDisruptive Technologies
Disruptive Technologies
 
Bluemix Cloud Platform - dominopoint
Bluemix Cloud Platform - dominopointBluemix Cloud Platform - dominopoint
Bluemix Cloud Platform - dominopoint
 
Keynote Ouverture Plénière - Sébastien Verger
Keynote Ouverture Plénière - Sébastien VergerKeynote Ouverture Plénière - Sébastien Verger
Keynote Ouverture Plénière - Sébastien Verger
 
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...
AppSphere 15 - Monitoring Cloud Native Apps on Pivotal Cloud Foundry with App...
 
Embracing the Public Cloud with Herb VanHook
Embracing the Public Cloud with Herb VanHookEmbracing the Public Cloud with Herb VanHook
Embracing the Public Cloud with Herb VanHook
 
Introduction to Cloud B2B Integration
Introduction to Cloud B2B IntegrationIntroduction to Cloud B2B Integration
Introduction to Cloud B2B Integration
 
Delivering Big Data - By Rod Smith at the CloudCon 2013
Delivering Big Data - By Rod Smith at the CloudCon 2013Delivering Big Data - By Rod Smith at the CloudCon 2013
Delivering Big Data - By Rod Smith at the CloudCon 2013
 
IBM Bluemix saves the game
IBM Bluemix saves the gameIBM Bluemix saves the game
IBM Bluemix saves the game
 
Mainframe cloud computing presentation
Mainframe cloud computing presentationMainframe cloud computing presentation
Mainframe cloud computing presentation
 
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...
2011.02. Ecosystème SaaS et Cloud 2011 - Enjeux et Perspectives - Point de Vu...
 
47 . Cloud as a Growth Engine for Business
47 . Cloud as a Growth Engine for Business47 . Cloud as a Growth Engine for Business
47 . Cloud as a Growth Engine for Business
 
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...
Infrastructure Performance Management: Flexibility Combining Breadth, Depth ...
 
BMC Helix Discovery_Master_1911.pptx
BMC Helix Discovery_Master_1911.pptxBMC Helix Discovery_Master_1911.pptx
BMC Helix Discovery_Master_1911.pptx
 
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
 
Hybrid Cloud with IBM Bluemix
Hybrid Cloud with IBM BluemixHybrid Cloud with IBM Bluemix
Hybrid Cloud with IBM Bluemix
 
Cloud as a growth engine for business
Cloud as a growth engine for businessCloud as a growth engine for business
Cloud as a growth engine for business
 
IBM APM for Hybrid Applications
IBM APM for Hybrid ApplicationsIBM APM for Hybrid Applications
IBM APM for Hybrid Applications
 
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge Management
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge ManagementBMC Engage 2015: Optimizing Service Desk Interactions with Knowledge Management
BMC Engage 2015: Optimizing Service Desk Interactions with Knowledge Management
 

More from Jon Stevens-Hall

Expanding our Understanding: Complex Adaptive Systems
Expanding our Understanding: Complex Adaptive SystemsExpanding our Understanding: Complex Adaptive Systems
Expanding our Understanding: Complex Adaptive SystemsJon Stevens-Hall
 
Site Reliability Engineering: Harnessing (and redefining) it for ITSM
Site Reliability Engineering: Harnessing (and redefining) it for ITSMSite Reliability Engineering: Harnessing (and redefining) it for ITSM
Site Reliability Engineering: Harnessing (and redefining) it for ITSMJon Stevens-Hall
 
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...Jon Stevens-Hall
 
Velocity19 Berlin: Swarming, Cynefin… and avoiding the problems of becoming a...
Velocity19 Berlin: Swarming, Cynefin…and avoiding the problems of becoming a...Velocity19 Berlin: Swarming, Cynefin…and avoiding the problems of becoming a...
Velocity19 Berlin: Swarming, Cynefin… and avoiding the problems of becoming a...Jon Stevens-Hall
 
DevOps Enterprise Summit 2019 - How Swarming Enables Enterprise Support to wo...
DevOps Enterprise Summit 2019 - How Swarming Enables EnterpriseSupport to wo...DevOps Enterprise Summit 2019 - How Swarming Enables EnterpriseSupport to wo...
DevOps Enterprise Summit 2019 - How Swarming Enables Enterprise Support to wo...Jon Stevens-Hall
 
SRVision 2019, Utrecht: Swarming and Cynefin
SRVision 2019, Utrecht: Swarming and CynefinSRVision 2019, Utrecht: Swarming and Cynefin
SRVision 2019, Utrecht: Swarming and CynefinJon Stevens-Hall
 
SDI19: Swarming and Devops for ITSM
SDI19: Swarming and Devops for ITSMSDI19: Swarming and Devops for ITSM
SDI19: Swarming and Devops for ITSMJon Stevens-Hall
 
Support at scale in a DevOps world How Swarming and Cynefin can save you from...
Support at scale in a DevOps world How Swarming and Cynefin can save you from...Support at scale in a DevOps world How Swarming and Cynefin can save you from...
Support at scale in a DevOps world How Swarming and Cynefin can save you from...Jon Stevens-Hall
 
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...Swarming: How a new approach to support can save DevOps teams from 3rd-line t...
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...Jon Stevens-Hall
 
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...Jon Stevens-Hall
 
DevOpsDays Riga - Swarming Presentation
DevOpsDays Riga - Swarming PresentationDevOpsDays Riga - Swarming Presentation
DevOpsDays Riga - Swarming PresentationJon Stevens-Hall
 
Devops In The Enterprise: How Swarming Can Fix The Problem Of Becoming A 3rd-...
Devops In The Enterprise:How Swarming Can Fix The Problem Of Becoming A 3rd-...Devops In The Enterprise:How Swarming Can Fix The Problem Of Becoming A 3rd-...
Devops In The Enterprise: How Swarming Can Fix The Problem Of Becoming A 3rd-...Jon Stevens-Hall
 
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...Jon Stevens-Hall
 
Configuration Management Camp 2018: The problem of becoming "3rd line support...
Configuration Management Camp 2018: The problem of becoming "3rd line support...Configuration Management Camp 2018: The problem of becoming "3rd line support...
Configuration Management Camp 2018: The problem of becoming "3rd line support...Jon Stevens-Hall
 
Devopsdays Edinburgh 2017 - Ignite talk - Swarming
Devopsdays Edinburgh 2017 - Ignite talk - SwarmingDevopsdays Edinburgh 2017 - Ignite talk - Swarming
Devopsdays Edinburgh 2017 - Ignite talk - SwarmingJon Stevens-Hall
 
Is DevOps Really Changing IT Support?
Is DevOps Really Changing IT Support?Is DevOps Really Changing IT Support?
Is DevOps Really Changing IT Support?Jon Stevens-Hall
 
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...Jon Stevens-Hall
 
Knowledge Management in BMC Remedy 9.1
Knowledge Management in BMC Remedy 9.1Knowledge Management in BMC Remedy 9.1
Knowledge Management in BMC Remedy 9.1Jon Stevens-Hall
 
Evolving Service for the Digital Workplace
Evolving Service for the Digital WorkplaceEvolving Service for the Digital Workplace
Evolving Service for the Digital WorkplaceJon Stevens-Hall
 

More from Jon Stevens-Hall (20)

Expanding our Understanding: Complex Adaptive Systems
Expanding our Understanding: Complex Adaptive SystemsExpanding our Understanding: Complex Adaptive Systems
Expanding our Understanding: Complex Adaptive Systems
 
Site Reliability Engineering: Harnessing (and redefining) it for ITSM
Site Reliability Engineering: Harnessing (and redefining) it for ITSMSite Reliability Engineering: Harnessing (and redefining) it for ITSM
Site Reliability Engineering: Harnessing (and redefining) it for ITSM
 
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...
Rethinking Site Reliability Engineering for ITSM - SDI virtual event "New Way...
 
Velocity19 Berlin: Swarming, Cynefin… and avoiding the problems of becoming a...
Velocity19 Berlin: Swarming, Cynefin…and avoiding the problems of becoming a...Velocity19 Berlin: Swarming, Cynefin…and avoiding the problems of becoming a...
Velocity19 Berlin: Swarming, Cynefin… and avoiding the problems of becoming a...
 
DevOps Enterprise Summit 2019 - How Swarming Enables Enterprise Support to wo...
DevOps Enterprise Summit 2019 - How Swarming Enables EnterpriseSupport to wo...DevOps Enterprise Summit 2019 - How Swarming Enables EnterpriseSupport to wo...
DevOps Enterprise Summit 2019 - How Swarming Enables Enterprise Support to wo...
 
SRVision 2019, Utrecht: Swarming and Cynefin
SRVision 2019, Utrecht: Swarming and CynefinSRVision 2019, Utrecht: Swarming and Cynefin
SRVision 2019, Utrecht: Swarming and Cynefin
 
SDI19: Swarming and Devops for ITSM
SDI19: Swarming and Devops for ITSMSDI19: Swarming and Devops for ITSM
SDI19: Swarming and Devops for ITSM
 
Support at scale in a DevOps world How Swarming and Cynefin can save you from...
Support at scale in a DevOps world How Swarming and Cynefin can save you from...Support at scale in a DevOps world How Swarming and Cynefin can save you from...
Support at scale in a DevOps world How Swarming and Cynefin can save you from...
 
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...Swarming: How a new approach to support can save DevOps teams from 3rd-line t...
Swarming: How a new approach to support can save DevOps teams from 3rd-line t...
 
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...
DevOps Enterprise Summit Las Vegas 2018: The Problem of Becoming a 3rd-Line S...
 
DevOpsDays Riga - Swarming Presentation
DevOpsDays Riga - Swarming PresentationDevOpsDays Riga - Swarming Presentation
DevOpsDays Riga - Swarming Presentation
 
ITSM, Swarming and Devops
ITSM, Swarming and DevopsITSM, Swarming and Devops
ITSM, Swarming and Devops
 
Devops In The Enterprise: How Swarming Can Fix The Problem Of Becoming A 3rd-...
Devops In The Enterprise:How Swarming Can Fix The Problem Of Becoming A 3rd-...Devops In The Enterprise:How Swarming Can Fix The Problem Of Becoming A 3rd-...
Devops In The Enterprise: How Swarming Can Fix The Problem Of Becoming A 3rd-...
 
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...
Service Manager Dag, Netherlands 2018: Why we should ditch the 3-tier support...
 
Configuration Management Camp 2018: The problem of becoming "3rd line support...
Configuration Management Camp 2018: The problem of becoming "3rd line support...Configuration Management Camp 2018: The problem of becoming "3rd line support...
Configuration Management Camp 2018: The problem of becoming "3rd line support...
 
Devopsdays Edinburgh 2017 - Ignite talk - Swarming
Devopsdays Edinburgh 2017 - Ignite talk - SwarmingDevopsdays Edinburgh 2017 - Ignite talk - Swarming
Devopsdays Edinburgh 2017 - Ignite talk - Swarming
 
Is DevOps Really Changing IT Support?
Is DevOps Really Changing IT Support?Is DevOps Really Changing IT Support?
Is DevOps Really Changing IT Support?
 
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...
devopsdays Stockholm Ignite talk: Aligning DevOps with Enterprise-scale custo...
 
Knowledge Management in BMC Remedy 9.1
Knowledge Management in BMC Remedy 9.1Knowledge Management in BMC Remedy 9.1
Knowledge Management in BMC Remedy 9.1
 
Evolving Service for the Digital Workplace
Evolving Service for the Digital WorkplaceEvolving Service for the Digital Workplace
Evolving Service for the Digital Workplace
 

Recently uploaded

Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Manik S Magar
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rick Flair
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxhariprasad279825
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxLoriGlavin3
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 

Recently uploaded (20)

Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptx
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 

IT Asset Management Essential for Digital Enterprise

  • 1. © Copyright 9/10/2015 BMC Software, Inc1 Jon Hall Lead Product Manager, Remedy Asset Management September 2015 IT Asset Management: An essential pillar for the digital enterprise #Remedy9 @BMC_ITSM
  • 2. © Copyright 9/10/2015 BMC Software, Inc2 Agenda ITAM’s rapid evolution Why effective Digital Service Management needs ITAM How to align ITAM to Digital Services.
  • 3. © Copyright 9/10/2015 BMC Software, Inc3 How is ITAM Evolving
  • 4. © Copyright 9/10/2015 BMC Software, Inc4 Assets” are evolving more rapidly than ever +Virtualisation Virtual machines Network deployable software Capacity-based licensing 2005- 2011 The PC Revolution Physical machines Point installs Install-based licensing 1985- 2005 2015- +The digital enterprise Digital Services Hybrid cloud Containerization Internet of Things 2011- 2014 +Cloud and mass mobility Industrial virtualisation Mass-mobility and BYOD Rapid shift to XaaS Usage-based licensing #Remedy9 @BMC_ITSM
  • 5. © Copyright 9/10/2015 BMC Software, Inc5 SaaS Software Growth
  • 6. © Copyright 9/10/2015 BMC Software, Inc6 0 200 400 600 800 1,000 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Cloud services are sprawling – average services per enterprise 923897 831 738759 626 545 Source: SkyHigh Networks Cloud Adoption and Risk Reports (quarterly)
  • 7. © Copyright 9/10/2015 BMC Software, Inc7 Hybrid Cloud is already here 28% 6% 66% PRIVATE CLOUD PUBLIC CLOUD PHYSICAL SERVERS & NON-CLOUD VMS Even two years ago, 34% of enterprise servers ran in the Cloud “Your Cloud Future Is Here - How IT Can Embrace The Business Demand For Cloud And Exceed Expectations” Forrester, June 2013
  • 8. © Copyright 9/10/2015 BMC Software, Inc8 3,032 3,750 4,880 25,006 0 5,000 10,000 15,000 20,000 25,000 30,000 2013 2014 2015 2020 http://www.gartner.com/newsroom/id/2905717 The rise of the Internet of Things Connected devices (in millions)
  • 9. © Copyright 9/10/2015 BMC Software, Inc9 “ORACLE’S FORKLIFT” • The 30 Forklifts and 15 Temperature Devices in this example require 415 Named User Plus licenses • Projecting Gartner’s prediction (2015- 2020) crudely onto this scenario adds over 200 devices, and +50% to the license cost
  • 10. © Copyright 9/10/2015 BMC Software, Inc10 The Intelligent Forklift “Today’s smart forklift includes diagnostics that allow the equipment to signal when it needs to be serviced, speed controls, anti-slip technology that monitors wheel spin and improves traction, collision detection, fork speed optimization, and more…” Forbes, 16th March 2015
  • 11. © Copyright 9/10/2015 BMC Software, Inc11 Containerization - a new virtual revolution APP APP APP APP APP APP APP APPS APPS APPSAPPS VIRTUAL MACHINES HARDWARE HARDWARE HOST OPERATING SYSTEM HOST OPERATING SYSTEM CONTAINERS OS OS OSOS LIBRARIES LIBRARIES HYPERVISOR DOCKER ENGINE
  • 12. © Copyright 9/10/2015 BMC Software, Inc12 (and what’s in that container?) IBM MQ Advanced for Developers
  • 13. © Copyright 9/10/2015 BMC Software, Inc13 Oracle 11g Enterprise Edition (and what’s in that container?)
  • 14. © Copyright 9/10/2015 BMC Software, Inc14 Today’s IT Asset inventory storeroom… - PCs and Laptops - Smartphones - Tablets - Printers - Consumables Tomorrow’s Digital Asset inventory storeroom… - Smart meters - Standalone sensors - RFID equipment - Smart vehicle components - Wearable devices https://www.flickr.com/photos/mwichary/3301333726
  • 15. © Copyright 9/10/2015 BMC Software, Inc15 Why effective Digital Service Management needs ITAM
  • 16. © Copyright 9/10/2015 BMC Software, Inc16 Optimized Infrastructure Agile Applications Digital Service Management Service Optimization Open ITIL Process & Solution Content Digital Workplace 3600 Customer Engagement Digital Marketplace IoT Scale Automation Consumer Industrial Digital Innovation Requests Engagement Infrastructure Automation Log Analytics Event Monitoring Capacity Management App Perf Monitoring PCMobileSensors & Meters NetworkStorageServer Front OfficeAnalytics Back OfficeJob Scheduling Busines s Process DevOps Hybrid Data Center Endpoint Mgmt
  • 17. © Copyright 9/10/2015 BMC Software, Inc17 IT Assets are fundamental to Digital Services “The digital enterprise runs on diverse technologies, from mainframe to mobile, from hybrid cloud to the Internet of Things. This infrastructure must be open, scalable, stable, agile, cost- effective, and entirely transparent to consumers” BMC White Paper (2015) - Powering Innovation and Growth with Digital Enterprise Management
  • 18. © Copyright 9/10/2015 BMC Software, Inc18 ITSM and ITAM complement each other ITSM can’t fully understand the services it is providing without understanding the assets on which the service depends. ITAM can’t optimise usage, support and spend without understanding what services the assets underpin.
  • 19. © Copyright 9/10/2015 BMC Software, Inc19 “What usually occurs is that IT costs and expenses are collected in a large bucket, which at the end of the fiscal period gets upended on the table” Pink Elephant: “Defining, Modeling & Costing IT Services”
  • 20. © Copyright 9/10/2015 BMC Software, Inc20 Digital Services New Challenges for ITAM New stakeholders More focus on financials New devices and components More shared infrastructure
  • 21. © Copyright 9/10/2015 BMC Software, Inc21 How to align ITAM to Digital Services
  • 22. © Copyright 9/10/2015 BMC Software, Inc22 Digital Enterprise ITAM needs new (and existing) methods Instantiate new instance in Private Cloud Decommission Desktop-as-a- Service instance and cancel app subscriptions Purchase more file storage for cloud instance Relocate server to new Datacenter Provision and deploy new physical server Retire user’s PC, and reclaim software licenses Add bigger hard drive to physical server Transfer Amazon instance to new Availability Zone MOVE ADD DELETE CHANGE
  • 23. © Copyright 9/10/2015 BMC Software, Inc23 STATIC RAPID SHARED CONSUMPTION INDIVIDUAL OWNERSHIP PUBLIC CLOUD One size doesn’t fit all DEVOPS INSTANCESEND-USER DEVICES SAAS SERVICES PHYSICAL SERVERS VIRTUAL SERVERS IoT COMPONENTS PRIVATE CLOUD PERIODIC DATA DISCOVERY SERVICE CONTEXT PERIODIC DATA DISCOVERY DEVICE CONTEXT ACTIVE DATA COLLECTION SERVICE CONTEXT ACTIVE DATA COLLECTION DEVICE CONTEXT
  • 24. © Copyright 9/10/2015 BMC Software, Inc24 Line of Business, Partners & customers CUSTOMERVIEW CUSTOMER IT, HR, Facilities SERVICE FRONT-END SUPPLIERVIEW + + + NEW ASSETS EXISTING ASSETS + + ++ SUPPLIER PROVIDED ASSETS PRIVATE SUPPLIER ASSETS Embed ITAM into new digital services SERVICE ORG INTERNAL PROVIDER EXTERNAL PROVIDER INTERNAL ITSM PLATFORM EXTERNAL ITSM PLATFORM
  • 25. © Copyright 9/10/2015 BMC Software, Inc25 BMC San Jose Key Takeaways TECHNOLOGY IS RAPIDLY EVOLVING PROACTIVE COMPLIACE & COST OPTIMZATION THE RISE OF THE IT ASSET MANAGER Traditional “discover and reconcile” ITAM is still valid, but it must be combined with new data and methods In As IT shifts from the backroom to the frontline of digital business, the need for proactive compliance and software cost optimization increases Nobody is better placed than the IT Asset Manager to provide holistic and proactive oversight to the CIO
  • 26. © Copyright 9/10/2015 BMC Software, Inc26 Thank You. Jon Hall +44 7595 963538 jon_hall@bmc.com @JonHall_

Editor's Notes

  1. Inflection point in 2016 where SaaS overtakes On-Premise for CRM software
  2. Based on anonymized usage data from over 17 million users “10-20 times” what IT executives expect. 162 distinct collaboration services 51 development services 49 file sharing services 42 content sharing services 30 social media services.
  3. Based on anonymized usage data from over 17 million users “10-20 times” what IT executives expect. 162 distinct collaboration services 51 development services 49 file sharing services 42 content sharing services 30 social media services.
  4. Highlight all the feeds into this
  5. We are in the early innings of the movement to the cloud, so it is unlikely that this flattening is due to decreased supply or demand of cloud services. Instead, this flattening is likely the result of IT’s efforts to educate employees on the perils of high-risk cloud services, the consolidation of services in a particular category to lower cost and risk, and greater awareness among employees on the care required when dealing with corporate data.