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James Field, Training Manager, Debrett's Limited
Customer experience is all the rage and is said to be driving Europe's most successful businesses. But customer experience starts from within. How should you and your brand be prepared to respond to today's consumers and the trends influencing their experience? With etiquette and better service, of course.
Debrett's is known worldwide for their training on etiquette and professionalism, and here they demonstrate the impact to your customer relationships. Learn how communication, etiquette, and service will improve the customer experience and increase brand loyalty.