SlideShare a Scribd company logo

John Sutz - 2016 Resume (2016)

J
John Sutz
1 of 2
Download to read offline
John Sutz
946 Cornwall Court, Marietta GA 30064
404.406.3841  johnsutz1@gmail.com  www.linkedin.com/in/johnsutz
PROFESSIONAL PROFILE
Profile: Ambitious and experienced candidate, with 15 years of success in customer engagement, process
improvement, operations, budget management, cost containment and staff training and development. An inspired
leader who will exceed expectations through lead-by-example work style, sales/marketing, business acumen, critical
thinking, issue resolution and expertise to influence relations across diverse groups.
 Demonstrated change management skills in a large multi-departmental organization, with success in leading a
flexible/diverse workforce in areas of team building, coaching and cultural transformation.
 Experience improving organizational effectiveness, optimizing workflow, executing on strategic goals, increasing
team productivity, developing/implementing best practices, and managing within strict guidelines.
 Outstanding ability to establish/maintain relationships at every level, with a persuasive communication style that
affects positive staff behaviors, performance improvement, goal achievement, and bottom-line contribution.
 Personal and professional dedication to maximizing organizational efficiency, and empowering others to
succeed and expertly balancing corporate goals and customer expectations.
CORE QUALIFICATIONS
Process Improvement  Production & Logistics Systems  Strategic Planning  Best Practices & Optimization
Client/Quality-Focused  Project Management  Customer Engagement  Organizational Change Issue Resolution
High-Pressure Environments  Tracking & Analysis  Budget Preparation/Management  Over-Quota Achievement
PROFESSIONAL EXPERIENCE
Executive Team Leader - Logistics – Target Corporation – Multiple Locations 2012 – Present
 Appointed district training resource for logistics processes and fulfillment program rollout across 12 of the
area’s most under-performing stores (bottom 10%) stores to improve programs and processes.
 Achieved highest number of fulfilled orders out 72 stores, 97.6% on time, implemented weekly merchandising
and pricing strategies 100% on time and increased productivity by 3.5% from prior year.
 Improved the team to be the most productive in the 12-store group and generated one of the highest gross
margins, 36% versus an average of 34% across many other stores.
 Expertly manage diverse logistics and operations teams of 50 team members by creating effective scheduling
and implementation of efficient processes to maximize productivity and meet payroll budget.
 Display industry-leading operational controls, and ensure sufficient human, financial, technological, and
material resources are available to meet changing customer demands and company goals.
 Analyze weekly tools and reports to uncover, address and implement logistics best practices, progressive team-
building, and training to support operational excellence and increased morale.
 Facilitate bi-weekly meetings to review key metrics and solicit feedback at the district, regional & company-
wide levels, and hold self and associates accountable for achievement of positive results.
 Develop and implement world-class merchandising initiatives including the use of technology and other
concepts to increase effectiveness and efficiency and ensure staff/time optimization.
 Develop and enhance training programs and communication strategies, resulting in lower turnover, process
improvement, operational efficiency, and expense management.
 Assessed current training programs and business processes by analyzing current and future retail training
needs, researching industry best practices and recommending changes to company executives.
John Sutz – Page 2
Executive Team Leader -Assets Protection – Target Corporation – Multiple Locations 2010 – 2012
 Achieved yearly shortage goal by over 10% with reduction by collaboratively leading inventory shrink initiatives
and developing solutions to support the stores and safeguard the assets of the company.
 Played key role exceed all key metrics in payroll and sales goals, reduced overtime by 250 hours YOY, and
chosen by executive leadership as the top performer in the district during the busiest time of year 4th quarter.
 Hosted bi-weekly conference call to influence shortage awareness culture within the district, resulting in a
heightened consciousness to the impact of loss on the company’s and employees’ bottom line.
 Partnered with management to uncover preventive loss prevention measures, assessed high-shrink stores
through analysis, visits and monitoring and influenced regional, district and field decisions.
 Developed and implemented in-depth program including meetings and team training to increase the attention
place on safety in the workplace, resulting in a 40% decrease in workplace security incidents.
 Managed annual store inventory process to 98.7% accuracy (in top 5 of 76 stores), reported accurate counts
and audits and introduced cost-efficient asset management strategies that were adopted as standard.
 Trained new hires in successful guest relations, product knowledge, and commitment to professionalism and
applied a performance-based rating structure that resulted in the promotion of 30% of direct reports.
 Interface with all levels of management (Sr. Vice Presidents, Vice Presidents, Store Directors, District Managers
and others) to build consensus around all asset protection changes, issues and rollout plans.
Executive Team Leader - Replenishment – Target Corporation, Multiple Locations 2007 – 2010
 Consistently achieved aggressive sales goals while maintaining tight budget control and payroll reduction
initiatives through well-defined expense management programs for annual sales or $42M+.
 Appointed as district trainer by senior leadership for new-enroll program of sales floor managers and drove
sales by overseeing sales floor and guest service operations throughout entire store.
 Gained excellent reputation as a staffer who could lead store during leader-on-duty shifts (3-4 times/week)
ensuring productivity, guest experience and on-brand merchandising throughout all work centers.
 Developed and implemented employee training, development, talent acquisition/retention, and performance
improvement plans, leading to improved customer service and employee commitment.
 Maintained and championed all policies, procedures and quality standards, utilizing a continuous improvement
approach to ensure a high quality, cost effective and guest-focused operation.
 Displayed customer-focused business relations and directed and led diverse team resulting in low turnover
while meeting aggressive cost constraints by demonstrating a strong commitment to company objectives.
Department Head - Outside Garden – The Home Depot, Atlanta, GA 2001 – 2007
 Exceeded $4M sales plan by 20% through the development and delivery of innovative programs that replaced
ineffective sales programs by newer plans that invigorated staff and managers.
 Analyzed store and industry data to identify trends and implemented creative changes to streamline and/or
improve operational efficiency and effectiveness, reduce operating costs and increase staff training.
 Grew sales, profits, managed operations, maintained high customer service, enforced high store standards and
provided calm yet decisive leadership to a diverse team of up to 10 people.
 Reviewed merchandising efforts including inventory and turn rates, and controlled expenses and payroll.
 Addressed employee challenges, issues and opportunities in a direct, timely and constructive manner,
partnering appropriately with Human Resources as needed.
EDUCATION
Georgia Southern University, Statesboro, GA: Bachelor of General Studies (2006)
Major: Business & International Studies Concentration Minor: Hotel & Restaurant Management
Ad

Recommended

Kinsa group job postings
Kinsa group job postingsKinsa group job postings
Kinsa group job postingsRub1155
 
Cynthia Benavides - resume 3
Cynthia Benavides - resume 3Cynthia Benavides - resume 3
Cynthia Benavides - resume 3Cynthia Benavides
 
Ateneo 7 balanced scorecard
Ateneo 7 balanced scorecardAteneo 7 balanced scorecard
Ateneo 7 balanced scorecardguestb569c7
 
Integrated business development to provide sustainable business growth
Integrated business development to provide sustainable business growthIntegrated business development to provide sustainable business growth
Integrated business development to provide sustainable business growthSetiono Winardi
 
Becky Kiado Resume 2016
Becky Kiado Resume 2016Becky Kiado Resume 2016
Becky Kiado Resume 2016Becky Kiado
 

More Related Content

What's hot

Jeff Hart's Resume
Jeff Hart's ResumeJeff Hart's Resume
Jeff Hart's ResumeJeff Hart
 
The Balanced Scorecard system^ strategy map
The Balanced Scorecard system^ strategy mapThe Balanced Scorecard system^ strategy map
The Balanced Scorecard system^ strategy mapEvgenia_Parkina
 
Balanced scorecard-ppt
Balanced scorecard-pptBalanced scorecard-ppt
Balanced scorecard-pptPhuong Dx
 
Strategy Mapping
Strategy MappingStrategy Mapping
Strategy Mappingled4lgus
 
P.Ashcroft.Resume-Draft-5.2
P.Ashcroft.Resume-Draft-5.2P.Ashcroft.Resume-Draft-5.2
P.Ashcroft.Resume-Draft-5.2Patrick Ashcroft
 
Balanced Scorecard Templates - Version 3
Balanced Scorecard Templates - Version 3Balanced Scorecard Templates - Version 3
Balanced Scorecard Templates - Version 3Clive Keyte
 
Stout_Stephanie_Resume2016
Stout_Stephanie_Resume2016 Stout_Stephanie_Resume2016
Stout_Stephanie_Resume2016 Stephanie Stout
 
Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin
 
Conceptual framework for performance management strategies (2)
Conceptual framework for performance management strategies (2)Conceptual framework for performance management strategies (2)
Conceptual framework for performance management strategies (2)Mitchell Jaques
 
Organizational chart
Organizational chartOrganizational chart
Organizational chartpresleydiaz
 

What's hot (20)

Jeff Hart's Resume
Jeff Hart's ResumeJeff Hart's Resume
Jeff Hart's Resume
 
Maryann Busch
Maryann BuschMaryann Busch
Maryann Busch
 
The Balanced Scorecard system^ strategy map
The Balanced Scorecard system^ strategy mapThe Balanced Scorecard system^ strategy map
The Balanced Scorecard system^ strategy map
 
FAZIOJosephResume
FAZIOJosephResumeFAZIOJosephResume
FAZIOJosephResume
 
Balanced scorecard-ppt
Balanced scorecard-pptBalanced scorecard-ppt
Balanced scorecard-ppt
 
Balanced Scorecard Model
Balanced Scorecard  ModelBalanced Scorecard  Model
Balanced Scorecard Model
 
Strategy Mapping
Strategy MappingStrategy Mapping
Strategy Mapping
 
General Resume
General ResumeGeneral Resume
General Resume
 
Business Operations Resume
Business Operations ResumeBusiness Operations Resume
Business Operations Resume
 
P.Ashcroft.Resume-Draft-5.2
P.Ashcroft.Resume-Draft-5.2P.Ashcroft.Resume-Draft-5.2
P.Ashcroft.Resume-Draft-5.2
 
Balanced Scorecard Templates - Version 3
Balanced Scorecard Templates - Version 3Balanced Scorecard Templates - Version 3
Balanced Scorecard Templates - Version 3
 
Stout_Stephanie_Resume2016
Stout_Stephanie_Resume2016 Stout_Stephanie_Resume2016
Stout_Stephanie_Resume2016
 
Balanced scorecard 1
Balanced scorecard 1Balanced scorecard 1
Balanced scorecard 1
 
performance measures
performance measuresperformance measures
performance measures
 
Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1
 
Kiran Agrawal
Kiran AgrawalKiran Agrawal
Kiran Agrawal
 
Resume1
Resume1Resume1
Resume1
 
PT-Resume
PT-ResumePT-Resume
PT-Resume
 
Conceptual framework for performance management strategies (2)
Conceptual framework for performance management strategies (2)Conceptual framework for performance management strategies (2)
Conceptual framework for performance management strategies (2)
 
Organizational chart
Organizational chartOrganizational chart
Organizational chart
 

Similar to John Sutz - 2016 Resume (2016)

Patricia A. Britton Resume 2015
Patricia A. Britton Resume 2015Patricia A. Britton Resume 2015
Patricia A. Britton Resume 2015Pat Britton
 
Lynn M Sumrall Resume 2015
Lynn M Sumrall  Resume  2015Lynn M Sumrall  Resume  2015
Lynn M Sumrall Resume 2015Lynn Sumrall
 
Michelle Lints - Resume
Michelle Lints - ResumeMichelle Lints - Resume
Michelle Lints - ResumeMichelle Lints
 
Resume_Robert_Ignagni5
Resume_Robert_Ignagni5Resume_Robert_Ignagni5
Resume_Robert_Ignagni5Bob Ignagni
 
Resume Operations 2017
Resume Operations 2017Resume Operations 2017
Resume Operations 2017Jeff Pederson
 
CHANDRA_KR.SINGH_-_RESUME
CHANDRA_KR.SINGH_-_RESUMECHANDRA_KR.SINGH_-_RESUME
CHANDRA_KR.SINGH_-_RESUMEChandra Singh
 
Judd Feinerman's Resume 2016
Judd Feinerman's Resume 2016Judd Feinerman's Resume 2016
Judd Feinerman's Resume 2016Judd Feinerman
 
Kat Gerdts Resume
Kat Gerdts ResumeKat Gerdts Resume
Kat Gerdts ResumeKatGerdts
 
KatherineMurrayresume_1-15-16
KatherineMurrayresume_1-15-16KatherineMurrayresume_1-15-16
KatherineMurrayresume_1-15-16Katherine Murray
 
Brad A. Riley Resume 2016
Brad A. Riley Resume 2016Brad A. Riley Resume 2016
Brad A. Riley Resume 2016Brad Riley
 
"Big Picture Thinker and Talented to driven the Bottom - Line"
"Big Picture Thinker and Talented to driven the Bottom - Line""Big Picture Thinker and Talented to driven the Bottom - Line"
"Big Picture Thinker and Talented to driven the Bottom - Line"Venkatesh Varaganti
 
Armando gonzalez resume_2017
Armando gonzalez resume_2017Armando gonzalez resume_2017
Armando gonzalez resume_2017Armando Gonzalez
 

Similar to John Sutz - 2016 Resume (2016) (20)

Patricia A. Britton Resume 2015
Patricia A. Britton Resume 2015Patricia A. Britton Resume 2015
Patricia A. Britton Resume 2015
 
Kristyl Williams Resume
Kristyl Williams ResumeKristyl Williams Resume
Kristyl Williams Resume
 
Lynn M Sumrall Resume 2015
Lynn M Sumrall  Resume  2015Lynn M Sumrall  Resume  2015
Lynn M Sumrall Resume 2015
 
Hecham resume - CV
Hecham resume - CVHecham resume - CV
Hecham resume - CV
 
Michelle Lints - Resume
Michelle Lints - ResumeMichelle Lints - Resume
Michelle Lints - Resume
 
30 , 60, 90 Days Plan To Meet Goals For New Organization
30 , 60, 90 Days Plan To Meet Goals For New Organization30 , 60, 90 Days Plan To Meet Goals For New Organization
30 , 60, 90 Days Plan To Meet Goals For New Organization
 
Resume_Robert_Ignagni5
Resume_Robert_Ignagni5Resume_Robert_Ignagni5
Resume_Robert_Ignagni5
 
Resume Operations 2017
Resume Operations 2017Resume Operations 2017
Resume Operations 2017
 
CHANDRA_KR.SINGH_-_RESUME
CHANDRA_KR.SINGH_-_RESUMECHANDRA_KR.SINGH_-_RESUME
CHANDRA_KR.SINGH_-_RESUME
 
Judd Feinerman's Resume 2016
Judd Feinerman's Resume 2016Judd Feinerman's Resume 2016
Judd Feinerman's Resume 2016
 
Kat Gerdts Resume
Kat Gerdts ResumeKat Gerdts Resume
Kat Gerdts Resume
 
Christopher Barbeau Resume
Christopher Barbeau ResumeChristopher Barbeau Resume
Christopher Barbeau Resume
 
KatherineMurrayresume_1-15-16
KatherineMurrayresume_1-15-16KatherineMurrayresume_1-15-16
KatherineMurrayresume_1-15-16
 
Michael Gallo
Michael GalloMichael Gallo
Michael Gallo
 
Brad A. Riley Resume 2016
Brad A. Riley Resume 2016Brad A. Riley Resume 2016
Brad A. Riley Resume 2016
 
NusratCVBLR.pdf
NusratCVBLR.pdfNusratCVBLR.pdf
NusratCVBLR.pdf
 
"Big Picture Thinker and Talented to driven the Bottom - Line"
"Big Picture Thinker and Talented to driven the Bottom - Line""Big Picture Thinker and Talented to driven the Bottom - Line"
"Big Picture Thinker and Talented to driven the Bottom - Line"
 
Resume 20
Resume 20Resume 20
Resume 20
 
Armando gonzalez resume_2017
Armando gonzalez resume_2017Armando gonzalez resume_2017
Armando gonzalez resume_2017
 
Jeff Walters
Jeff Walters Jeff Walters
Jeff Walters
 

John Sutz - 2016 Resume (2016)

  • 1. John Sutz 946 Cornwall Court, Marietta GA 30064 404.406.3841  johnsutz1@gmail.com  www.linkedin.com/in/johnsutz PROFESSIONAL PROFILE Profile: Ambitious and experienced candidate, with 15 years of success in customer engagement, process improvement, operations, budget management, cost containment and staff training and development. An inspired leader who will exceed expectations through lead-by-example work style, sales/marketing, business acumen, critical thinking, issue resolution and expertise to influence relations across diverse groups.  Demonstrated change management skills in a large multi-departmental organization, with success in leading a flexible/diverse workforce in areas of team building, coaching and cultural transformation.  Experience improving organizational effectiveness, optimizing workflow, executing on strategic goals, increasing team productivity, developing/implementing best practices, and managing within strict guidelines.  Outstanding ability to establish/maintain relationships at every level, with a persuasive communication style that affects positive staff behaviors, performance improvement, goal achievement, and bottom-line contribution.  Personal and professional dedication to maximizing organizational efficiency, and empowering others to succeed and expertly balancing corporate goals and customer expectations. CORE QUALIFICATIONS Process Improvement  Production & Logistics Systems  Strategic Planning  Best Practices & Optimization Client/Quality-Focused  Project Management  Customer Engagement  Organizational Change Issue Resolution High-Pressure Environments  Tracking & Analysis  Budget Preparation/Management  Over-Quota Achievement PROFESSIONAL EXPERIENCE Executive Team Leader - Logistics – Target Corporation – Multiple Locations 2012 – Present  Appointed district training resource for logistics processes and fulfillment program rollout across 12 of the area’s most under-performing stores (bottom 10%) stores to improve programs and processes.  Achieved highest number of fulfilled orders out 72 stores, 97.6% on time, implemented weekly merchandising and pricing strategies 100% on time and increased productivity by 3.5% from prior year.  Improved the team to be the most productive in the 12-store group and generated one of the highest gross margins, 36% versus an average of 34% across many other stores.  Expertly manage diverse logistics and operations teams of 50 team members by creating effective scheduling and implementation of efficient processes to maximize productivity and meet payroll budget.  Display industry-leading operational controls, and ensure sufficient human, financial, technological, and material resources are available to meet changing customer demands and company goals.  Analyze weekly tools and reports to uncover, address and implement logistics best practices, progressive team- building, and training to support operational excellence and increased morale.  Facilitate bi-weekly meetings to review key metrics and solicit feedback at the district, regional & company- wide levels, and hold self and associates accountable for achievement of positive results.  Develop and implement world-class merchandising initiatives including the use of technology and other concepts to increase effectiveness and efficiency and ensure staff/time optimization.  Develop and enhance training programs and communication strategies, resulting in lower turnover, process improvement, operational efficiency, and expense management.  Assessed current training programs and business processes by analyzing current and future retail training needs, researching industry best practices and recommending changes to company executives.
  • 2. John Sutz – Page 2 Executive Team Leader -Assets Protection – Target Corporation – Multiple Locations 2010 – 2012  Achieved yearly shortage goal by over 10% with reduction by collaboratively leading inventory shrink initiatives and developing solutions to support the stores and safeguard the assets of the company.  Played key role exceed all key metrics in payroll and sales goals, reduced overtime by 250 hours YOY, and chosen by executive leadership as the top performer in the district during the busiest time of year 4th quarter.  Hosted bi-weekly conference call to influence shortage awareness culture within the district, resulting in a heightened consciousness to the impact of loss on the company’s and employees’ bottom line.  Partnered with management to uncover preventive loss prevention measures, assessed high-shrink stores through analysis, visits and monitoring and influenced regional, district and field decisions.  Developed and implemented in-depth program including meetings and team training to increase the attention place on safety in the workplace, resulting in a 40% decrease in workplace security incidents.  Managed annual store inventory process to 98.7% accuracy (in top 5 of 76 stores), reported accurate counts and audits and introduced cost-efficient asset management strategies that were adopted as standard.  Trained new hires in successful guest relations, product knowledge, and commitment to professionalism and applied a performance-based rating structure that resulted in the promotion of 30% of direct reports.  Interface with all levels of management (Sr. Vice Presidents, Vice Presidents, Store Directors, District Managers and others) to build consensus around all asset protection changes, issues and rollout plans. Executive Team Leader - Replenishment – Target Corporation, Multiple Locations 2007 – 2010  Consistently achieved aggressive sales goals while maintaining tight budget control and payroll reduction initiatives through well-defined expense management programs for annual sales or $42M+.  Appointed as district trainer by senior leadership for new-enroll program of sales floor managers and drove sales by overseeing sales floor and guest service operations throughout entire store.  Gained excellent reputation as a staffer who could lead store during leader-on-duty shifts (3-4 times/week) ensuring productivity, guest experience and on-brand merchandising throughout all work centers.  Developed and implemented employee training, development, talent acquisition/retention, and performance improvement plans, leading to improved customer service and employee commitment.  Maintained and championed all policies, procedures and quality standards, utilizing a continuous improvement approach to ensure a high quality, cost effective and guest-focused operation.  Displayed customer-focused business relations and directed and led diverse team resulting in low turnover while meeting aggressive cost constraints by demonstrating a strong commitment to company objectives. Department Head - Outside Garden – The Home Depot, Atlanta, GA 2001 – 2007  Exceeded $4M sales plan by 20% through the development and delivery of innovative programs that replaced ineffective sales programs by newer plans that invigorated staff and managers.  Analyzed store and industry data to identify trends and implemented creative changes to streamline and/or improve operational efficiency and effectiveness, reduce operating costs and increase staff training.  Grew sales, profits, managed operations, maintained high customer service, enforced high store standards and provided calm yet decisive leadership to a diverse team of up to 10 people.  Reviewed merchandising efforts including inventory and turn rates, and controlled expenses and payroll.  Addressed employee challenges, issues and opportunities in a direct, timely and constructive manner, partnering appropriately with Human Resources as needed. EDUCATION Georgia Southern University, Statesboro, GA: Bachelor of General Studies (2006) Major: Business & International Studies Concentration Minor: Hotel & Restaurant Management