1. John F. Shields
245 Oak Road Matcham NSW 2250
Phone: 02 4365 0625 Mobile: 0418 645 951
Email: jshields1@hotmail.com
Initially starting his career in Sydney within the automotive industry,
John has over 30 years of extensive experience in sales, marketing and
management giving him exceptional negotiation and customer service
skills.
Upon moving to the Central Coast in 2007, John was keen to continue
to pursue his passion of working with people. The motor industry gave
John an excellent platform to change direction and move to a new
career.
John has built a reputation for being personable and efficient in his
approach to clients. He is committed to honesty and integrity and
realises that by working to achieve high standards in customer service
and satisfaction he is building a solid foundation for continued success.

2. Profile
A dynamic, innovative and highly experienced Sales Professional with a
strong focus on achieving the highest level of performance through
dedication and commitment.
Combining a broad knowledge base and the ability to contribute
effectively to teamwork he is able to offer proven skills in problem
solving, pursuing goals with unquestionable dedication and possess
excellent negotiating and closing skills.
Currently having developed a vast network of contacts, including strong
relationships with people at all levels.
In addition to an extensive range of professional sales skills, John’s
qualities and attributes include;
• Proven ability to set, achieve and exceed targets and business goals
• Ability to cultivate productive relationships with key and high level
decision makers and manage resources to achieve goals
• Excellent qualifications in strategic planning and execution, with
comprehensive knowledge and experience in leadership,
management and organisational development
• High level customer follow up / satisfaction standards
• Experienced in Business to Business sales with F2F & telephone
Cold Calling skills
• Ability to work autonomously with previous experience in travelling to
source new business, within a local designated area and interstate
travel
• Cultivates, nurtures and maintains long-term customer relationships to
boost sales and grow brand visibility
• Constantly looking for new ways to promote products and build
professional network ties

3. Career Path
Sales Agent - LJ Hooker Avoca Beach - August 2012 - October 2016
• Registered/Certified Real Estate Agent
• Territory management of a designated area
• Extensive CRM experience
• Cold Calling - Face to Face / Telephone experience
• F2F - B2B experience, meeting with existing and potential clients.
• Listing presentations and market appraisals
• Listing, marketing, presenting and negotiating the sale of properties
Shields Select Vehicles - 2005 - August 2012
• Holder of full Motor Dealer Licence
• Self-employed, running all aspects of business
• Territory management of existing and cold calling on potential new
clients including on the road travelling sourcing new business
• Buying and selling of motor vehicles, retail and wholesale
• Marketing of stock and negotiation of sales

4. Terry Shields Toyota Parramatta - 1984 to 2004
• Starting as a Client Service Advisor
• Sales of new and used motor vehicles
• Sales Management - managing and motivating a sales team to
achieve and exceed targets
• Wholesale Manager - Valuer Buyer
• Development of new business through advertising and marketing
• Customer Relations Manager
Achieving and maintaining customer service index (CSI) within the
dealership. Customer satisfaction targets and product training
• Senior Management / Director
Thompson Ford Parramatta - 1982 to 1984
• Apprentice Motor Mechanic 
• Servicing and repairing of Ford motor vehicles


5. Education
Statement in Business Services
TAFE – Western Sydney Institute
Certification in People Management
Toyota Training Institute
Effective Speaking & Human Relations
Dale Carnegie Institute
Motor Mechanic - Apprenticeship Directorate of NSW
Department of Industrial Relations - Completed December 1984
Referees
Chris Andrews
Principal / Licensee
LJ Hooker Avoca Beach
02 4382 2222
Don Griffiths
General Sales Manager Canberra Toyota

6. 0407 948 494
Testimonials from recent Vendors
“After discussions with other agents we decided to list our property for
sale with John Shields from LJ Hooker Avoca Beach. We found John to
be not only professional but also direct and personable spending the
time to get everything right before going on the market. After a high level
of enquiry, John’s experience in negotiating shone by achieving a
fantastic result after dealing with more than one buyer. We would highly
recommend John’s services to anyone looking at selling their home”.
C & M Walker – Jessie Hurley Drive Erina
“I found John to be very honest in his approach to the sale of my home.
John has an incredibly personable approach which is rare in his
industry”. Larissa Caruana – John Whiteway Drive Gosford
“I am very happy to recommend John Shields of LJ Hooker to any
persons considering buying or selling a property. Prior to contracting
John to sell my property I considered all options and agents in my area
for some time and found them all helpful and knowledgeable however
for me John Shields stood out amongst the others. As I had been
residing at the same address for a lengthy period of time and also my
property being not of your standard type house and land I had serious
concerns about who I selected to sell my property and who I could trust
to give clear trustworthy advice and information. I found Johns guidance
and knowledge second to none, John gave good clear advice and
assistance throughout the entire period and kept me well informed not
only about my sale but also my purchase of a new property. John
continued to assist me even when I decided to purchase this new
property via another agent. Selling you home can be a difficult and
overwhelming time but it is made much easier by having someone in
your corner that you can trust and count on and for us. John Shields
was exactly this. I highly recommend John Shields and would not
hesitate to use his services in any future sales or purchases”.
Sincerely Mark & Bee Buckley – Rengbari Place Avoca Beach

7. “My husband and myself very greatly impressed with John and his
handling of our sale. Loved his truthfulness but also his real desire not
just to sell our property but to get the best price for us. We would
recommend him highly without reservation. We got a fantastic price and
the whole process was professional with minimum intrusion”.
Martin & Michele Duffy – Karuah Avenue Kincumber
“I thank you for your professionalism, communication, listening to my
needs and concerns re the sale of my house in North Avoca. The house
was sold within days of it going on the market (as you said it would)
which meant I didn’t have to go through the auction process or the open
days. Although I will probably not be selling/buying now as I am residing
in a retirement village, I would definitely recommend you to anyone who
wants to buy or sell in the area”. Sue McCallum – North Avoca
“After much deliberation we recently decided to sell our villa and go into
a retirement village. We had several valuations from various agents and
it would have been logical to engage one of these to effect the
sale.....Enter John Shields ('divine intervention')he calmed many of our
concerns, marketed the villa magnificently and sold it in three days at a
price we did not even dream of! John continued to keep us advised
during the various stages up to settlement. We will have no hesitation in
recommending LJ Hooker and especially John Shields to anyone
seeking an agent to sell their home”. Tony & Yvonne Kelly
“As first-time sellers, John was a pleasure to work with. Right from our
initial enquiry, he clearly spent time and effort researching the property,
suggesting a competitive price, and getting the wheels in motion for a
quick sale. He kept in touch frequently through the process, and made
sure there were no surprises. We couldn't have been happier with how
quickly the first offers came through, especially when we were able to
close higher than expected with no mucking around. Highly
recommended”. Jamin Day – Bradleys Road North Avoca
“We wish to recommend most highly John Shields of L.J Hooker Avoca
Beach. In September 2013 we had the pleasure of meeting John as we

8. were looking for an agent to sell our house. We engaged John to sell
our house at 26 Boora Boora Road Kincumber. We were very
impressed from the outset with his attention to detail and professional
approach to both the sale of our house and potential buyers. As a busy
family with children, it was extremely important to us that the sale
process be handled as smoothly as possible. With this in mind John
made sure that every detail of our sale from the pre listing process -
photography, drawing up of floor plans and so on - to the open home
viewings was able to fit in with our day to day routine. John was always
quick to return phone calls and to attend to our queries. He never failed
to give us useful feedback and was quick to follow up on potential
buyers. He always provided an extremely thorough report about the
sales campaign for our property. His friendly and professional approach
made it a pleasure to do business with him. John was able to achieve a
result entirely beyond our expectations and the property was sold within
5 days. We appreciate and highly recommend his service for future
customers buying or selling a property”. Simon & Felicity Abel – Boora
Boora Road Kincumber
“I would like to express my thanks to you for the professional manner in
which you conducted yourself during the recent sale of my property.
Most importantly to me, thank you for truly listening to my concerns and
actin n accordance with those concerns. In your industry the ability to
truly listen to a client is often not forthcoming and I believe you are a
true asset to the Agency. Thank you again for getting me a great price
and peace of mind!” Angela Mansell – Havenview Road