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Open Education 2011: A case study in OER within the LMS

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Open Education 2011: A case study in OER within the LMS

  1. 1. Open Education 2011:A case study in OER within the LMSJohn Rinderle @JohnRinderleBill Jerome
  2. 2. OER within the LMSWhy the LMS?Interoperability standardsOur approach and findingsLooking forward Opportunities and challengesDiscussion
  3. 3. Open Learning InitiativeProduce courses and course materials which enact instruction and support instructorsProvide open access to these courses and materialsDevelop communities of use, research and development that enable evaluation and continuous improvement
  4. 4. Why the LMS?Convenient for students and instructors Single sign on Single entry point Mix and match Coherent navigation Roster management Unified gradebook Learning analyticsFrequently requested by students and instructors
  5. 5. Why the LMS?Increasing access is part of our core missionEasier to find Metadata and searchEasier to consume Learning management systemsTo extend the reach of OER, we must bring it to where it is needed, where it is convenient to use
  6. 6. Standards?Not building blocks, modules, and plugins?Too many platforms to target otherwise Moodle, Sakai, Blackboard, Desire2Learn, Canvas, …Changing technology, changing standardsAre they “standards” in name only? We should not be surprised when standards work!Confidence in mature, proven technologies
  7. 7. Which standard to choose?OLI courses provide User profiles Persistent state Multiple assignments Scores Student work products Learning DashboardMore than a simple content package!
  8. 8. IMS Learning ToolsInteroperabilityBasic LTI Tool consumer, tool provider Trust relationship with the LMS Fields to identify user, course, etc. Simple, but powerfulFull LTI Grade exchange Multiple tool endpoints Much more complex
  9. 9. Basic LTIAvailable for most LMS systemsEasy to develop tools Simple web requestEasy to consume tools No programming requiredPathway to more advanced featuresExtensibleLow-cost implementation
  10. 10. Two Clicks: LMS Link
  11. 11. Two Clicks: Research Consent
  12. 12. Your Course
  13. 13. OLI in the LMS
  14. 14. ChallengesTechnologyPolicyUser Experience
  15. 15. Challenges: TechnologySome LMS products require an extension Requires institutional level support We want individual instructors to be able to adoptSome implementations are buggy e.g. Internet Explorer on Moodle We wrote patch for basiclti4moodleBasic LTI has few required fields Required, recommended, option fields Different products supply different data
  16. 16. Challenges: Process/PolicySecurity and privacy concerns e.g. data ownership questions, security auditsAudit / control which tools instructors are usingHelping instructors get support from their institution
  17. 17. User Experience • Why is good user experience critical to adoption?
  18. 18. User Experience • Why is good user experience critical to adoption? • Using complex systems is easy for some, but much harder than one may expect for average users, instructors and students alike
  19. 19. User Experience • Why is good user experience critical to adoption? • Using complex systems is easy for some, but much harder than one may expect for average users, instructors and students alike • Instructors may not adopt a technology if it gives the appearance of complicating their lives • Setup • Workflow
  20. 20. User Experience • Why is good user experience critical to adoption? • Students who struggle with interfaces experience negative affect and their meta cognitive resources are not spent where we’d like for learning
  21. 21. Challenges: User Experience • Roster Management • No record until first student access from their LMS • Students never dropped from roster • Teaching assistants often unsupported
  22. 22. Challenges: User Experience • Gradebook / Learning Dashboard Tools • Grade exchange is very limited • Aiding instructors and students in locating no longer centralized scores • Access to reporting tools richer than grades
  23. 23. Challenges: User Experience • Login • Removed the link as it does not fully reflect user expectation • This proved unpopular
  24. 24. Challenges: User Experience • Bookmarking • Leads to unauthenticated visits that require redirects to LMS • Basic LTI does not support the direct back
  25. 25. Challenges: User Experience • Desktop Support • Who do user questions gets routed to? • OLI questions need to reach OLI help desk • LMS questions need to reach LMS help desk
  26. 26. Challenges: User Experience • Where do users have accounts: OLI or LMS
  27. 27. Challenges: User Experience • Where do users have accounts: OLI or LMS • Carnegie Mellon solution: both • Existing users solution: both • All others: LMS-only
  28. 28. Challenges: User Experience • Where do users have accounts: OLI or LMS • Carnegie Mellon solution: both • Existing users solution: both • All others: LMS-only • Unless you’re not using an LMS at all, then OLI only
  29. 29. Challenges: User Experience • Where do users have accounts: OLI or LMS • Carnegie Mellon solution: both • Existing users solution: both • All others: LMS-only • Unless you’re not using an LMS at all, then OLI only • Did you just now learn you could use your LMS but already setup your course? We can merge your accounts for you.
  30. 30. Challenges: User Experience • Where do users have accounts: OLI or LMS • Carnegie Mellon solution: both • Existing users solution: both • All others: LMS-only • Unless you’re not using an LMS at all, then OLI only • Did you just now learn you could use your LMS but already setup your course? We can merge your accounts for you. • …unless you have students already registered through OLI which might confuse them.
  31. 31. Challenges: User Experience • Where do users have accounts: OLI or LMS • Carnegie Mellon solution: both • Existing users solution: both • All others: LMS-only • Unless you’re not using an LMS at all, then OLI only • Did you just now learn you could use your LMS but already setup your course? We can merge your accounts for you. • …unless you have students already registered through OLI which might confuse them.Not easy to communicate to novice users
  32. 32. Challenges: User ExperienceConfiguring / enabling tools in LMS is complex Above and beyond what an instructor should have to doFiguring out if a system is compatible is complex Which vendor, product, version are you using? Are the appropriate extensions installed and enabled? We built a test and configure your LMS page
  33. 33. What’s next for OLI?Configurable Entry Points Instructors customize LMS links to OLIFull LTI Report outcomes to LMS gradebookTool Consumer Enable Basic LTI tools within OLI courses?
  34. 34. Looking Forward: OpportunitiesLearning analytics Data for continuous improvementBetter user experience Anyone should be able to do it
  35. 35. Feedback Loops for Learning
  36. 36. Comprehensive View of Learning
  37. 37. Learning AnalyticsHow do we get there? Standards for data Data exchange API Platforms and tools Policy for data exchangeLMS interoperability and learning analytics should be automatic, not an afterthought.
  38. 38. Better User ExperienceWhat about a familiar model?
  39. 39. OER App StoreFind OER from within the LMSOne click access to add to courseA basis for choice Evaluation, context of use informationBuilt in communities
  40. 40. Why hasn’t this happened[sooner]?Publishers are now preparing offerings – Pearson OpenClass – Commercial and open content
  41. 41. Why hasn’t this happened[sooner]?Technology?Standards?Institutional Policy?Licensing?Data Ownership?
  42. 42. Why hasn’t this happened?We need platforms which makes it easy to create, share, find, use and evaluate OERThe user focus needs to be on the educators and learners consuming OER
  43. 43. DiscussionHow does OER make greater inroads to the LMS?Do you agree with the app store approach? What should an OER app store offer?Does the app model extends or replace the content package?Open and “closed”, free and commercial, side by side?Next steps to make this happen?
  44. 44. Thank You
  45. 45. User Experience • ISO definition : a persons perceptions and responses that result from the use or anticipated use of a product, system or service. • Source: http://en.wikipedia.org/wiki/User_experience#Definitions
  46. 46. User Experience • ISO definition : a persons perceptions and responses that result from the use or anticipated use of a product, system or service. • Source: http://en.wikipedia.org/wiki/User_experience#Definitions • We incorporate usability study into the design, development, and evaluation of user experience

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