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SME Development Platform

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Overview of Small and Medium Enterprise Development Platform - presentation to OAS

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SME Development Platform

  1. 1. Social Venture Partners Telecenter Seminar 23rd March 04 Social Venture Partners: Business tools in a development context John Broomfield
  2. 2. Assumptions • It’s not about ICT’s and connectivity….. • Segmentation of TCs and SMEs drives business model….. • TCs are treated as SMEs….. • TC or SME sustainability is dependent on delivering “value” to the local community • the local community determines whether the TC (or SME) delivers value….. • Some Problems are more easily solved at the network level rather than the individual SME or TC level….. Jul 13, 2009 Social Venture Partners
  3. 3. Key assumption • SME & TC sustainability can be best encouraged by integrating e-commerce, demand generation and supplier management into a single platform. Jul 13, 2009 Social Venture Partners
  4. 4. The Platform Potential customers Government Potential Suppliers Revenue Cost Generation Reduction Activities Skills and knowledge transfer Activities SME Training Macro Infrastructure Level SME Support Platform Distribution Partnerships Local Environment Micro SME Telecenters SME & Local TC Training SME SME SME Jul 13, 2009 Social Venture Partners
  5. 5. Demand Generation NA & European Markets Infrastructure Level SME Support Platform Logistics and Distribution Partnerships Local Environment TC Local/National Markets SME SME SME Jul 13, 2009 Social Venture Partners
  6. 6. Demand Generation Product flow Information flow NA & European Financial flow Markets Infrastructure Level SME Support Platform Logistics and Distribution Partnerships Local Environment TC Local/National Markets SME SME SME Jul 13, 2009 Social Venture Partners
  7. 7. Demand Generation – Platform functionality • e-commerce hosting ….. • electronic payment ….. • active marketing of SME products ….. • Product listing and identification ….. • Listing business opportunities….. Jul 13, 2009 Social Venture Partners
  8. 8. Electronic payments • Local currency bank account ….. • International and national credit card clearing • Online automated clearing • Cash transaction….. • Bank transfer • PayPal type services Jul 13, 2009 Social Venture Partners
  9. 9. Cost reduction – Platform functionality • order aggregation – to take advantage of volume discounts • Affiliate programs • Commission/ reseller programs • partnering with distribution and logistics companies to simplify product flow – from suppliers and to customers Jul 13, 2009 Social Venture Partners
  10. 10. Supplier Management National/ International Suppliers Infrastructure Level SME Support Platform Logistics and Distribution Partnerships Local Environment TC SME SME SME Local/National Suppliers Jul 13, 2009 Social Venture Partners
  11. 11. Skills and Knowledge – platform functionality • Providing targeted, needs driven training to TC’s and SME’s….. • Provide complete business training package….. • Provide training to TC implementers and facilitators….. • Provide business model for TC sustainability….. • Platform use and functionality training • Business tools….. Jul 13, 2009 Social Venture Partners
  12. 12. Training and support Legal and Regulatory Framework Import/Export SME Support Programs Content for and funding TC facilitators Implementers and funders Infrastructure Level SME Support Platform Logistics and Distribution Partnerships Local Environment Content TC For SMEs For TCs SME SME SME Jul 13, 2009 Social Venture Partners
  13. 13. Potential customers Government Potential Suppliers Legal and Regulatory Web based Framework Franchise Affiliate Program Import/Export B2B & B2C Europe & N. A. SME Support Programs Suppliers and funding SME & TC Order Training Aggregation Demand Generation Affiliate Supplier Programs SME & TC Product Management Training Identification SME & TC Training Infrastructure Level SME Support Platform Logistics and Distribution Partnerships SME & TC Training SME TC SME Local Environment SME Jul 13, 2009 SME Social Venture Partners
  14. 14. Government Potential customers Potential Suppliers Legal and Regulatory Import/Export Framework Support SME Support Programs and funding Revenue Generation Skills and knowledge transfer Activities SME Training Cost Reduction Global Environment Activities Payments and Remittances Customer Relationship Management Supplier Relationship Management SME Training SME Support Platform TC Training Logistics and Distribution Partnerships Supply Chain Management Product and inventory Management Local Environment SME & Local TC Training Telecenters SME SME SME Jul 13, 2009 SME Social Venture Partners
  15. 15. Thank you Questions? • Please feel free to send me an email with any questions john.broomfield@svpww.com Jul 13, 2009 Social Venture Partners
  16. 16. E-commerce architecture Platform e-commerce site Selling to NA and European Markets Master Catalog database SME sub catalog sub catalog sub catalog catalogs SME web SME web SME web site site site Selling primarily to local and national markets Jul 13, 2009 Social Venture Partners
  17. 17. Supplier management Architecture Selling directly to SMEs and TCs Platform e-commerce Supplier site Supplier data Master Supplier db TC cat. TC cat. TC cat. Selling primarily to local SMEs TC site TC site TC site SME SME SME SME SME Jul 13, 2009 Social Venture Partners

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