Main Insights from the Spanish Conference on Enteprise 2.0 and Social Business - www.e20biz.es joaquin peña

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Main conclusions of the Spainsh Conference on Enterprise 2.0 and Social Business. http://www.e20biz.es

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Main Insights from the Spanish Conference on Enteprise 2.0 and Social Business - www.e20biz.es joaquin peña

  1. 1. www.e20biz.es Insights from theSpanish conference e20biz Joaquín Peña @joaquinp www.emacmas.com
  2. 2. What? www.e20biz.esThe Present ofManagement >100 – 3 – 2
  3. 3. Where? www.e20biz.es
  4. 4. Where? www.e20biz.es
  5. 5. When? www.e20biz.es
  6. 6. www.e20biz.es 10 + 1Insights
  7. 7. www.e20biz.es #170% People +30% Software
  8. 8. www.e20biz.es #2 Big CompaniesMotivation: Increase KPIsUse plain vocabulary
  9. 9. www.e20biz.es #3Intranet  Corporative Social NetworkC-level executives must support and believe
  10. 10. www.e20biz.es #4 ROI:1. Values, 2. Mission, 3. People, 4. Technology 5. KPIs
  11. 11. www.e20biz.es #5 Enterprise productivity =Personal Productivity of Employees
  12. 12. www.e20biz.es #6Deployment:1. Who is Who (analytics),2. Communities with(business) goals3. KM is Business (KPIs)
  13. 13. www.e20biz.es #7 Adapt or die (1.0 ->2.0)Training is crucial+10% conversion +20% orders
  14. 14. www.e20biz.es #8Email kills productivity and collaboration evangelize by example
  15. 15. www.e20biz.es #9Customer Service 2.0: Current Employees + Coordination, Agility and Monitoring
  16. 16. www.e20biz.es #10Crowdsourcing improves motivation
  17. 17. www.e20biz.es #11Attend the next yearand draw your own conclusions!
  18. 18. www.e20biz.es Thanks!! Joaquín Peña @joaquinpwww.emacmas.com

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