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Stress management & resilience at work

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Building Resilience at work is essential.

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Stress management & resilience at work

  1. 1. Stress Management & Resilience at work Joao Bocas Chief Wellness Officer
  2. 2. Aims of the Session : • Raise Awareness about the importance of managing stress and build resilience at work • Learn effective strategies to improve health and reduce risk factors that contribute to stress and possible ill health • Learn Practical ways to manage stress and maintain wellbeing
  3. 3. STRESS ? NO . Not me ? ! ? ! ? What is Stress ?
  4. 4. The Law “The duty of care that you have to your employee for work-related stress....” If you employ more than 5 people ....you should... Managing Stress check list: •Identify the problem •Preventing harm •Protecting Individuals •Managing the workplace
  5. 5. The facts •1 in 5 report to be stressed or very stressed at work ( CIPD) • 1 in 6 experience anxiety and mental health issues during working life (Mind) • 400 000 cases of stress related and Psychological disorders in GB in 2010/2011 out of 1 152 000 work related illnesses ( HSE- Health and safety Executive) • 70 million working days are lost a year due to mental ill health, with 10 million directly caused by work-related problems (Mind) • Number 1 cause of long term related absence at work
  6. 6. Stress Adverse reaction people have to excessive pressures or other types of demands placed on them at work ( HSE) Adverse reaction experienced to much or too little pressure ( ISMA – International Stress Management Association ) Response to a load – Sports13 Stress is a perception- Stress occurs when an individual’s perception of pressure or challenge exceeds his/her perceived ability to cope.
  7. 7. Stress- the science behind it How it works ? • Regulated by CNS ( central nervous system ) and converted to Autonomic Nervous System Sympathetic Nervous System Parasympathetic Nervous System • Allow body to perform → Controls vegetative functions • Switch on the flight / fight → Stops Sympathetic System • Body physiological changes occur → Key to RECOVERY
  8. 8. Good news Not all stress is bad for you ! Eustress (good) V Distress (bad) Motivation Increase risk of related ilnesses Performance Irritability Challenged Unhappiness
  9. 9. WHAT CREATES STRESS IS THE PERCEPTION ----- YOUR RESPONSE -------NOT THE EVENT USE A TECHNIQUE OF STEPPING BACK OR ASK YOURSELF WHAT ADVICE WOULD I GIVE TO SOMEONE ELSE ?
  10. 10. What is Resilience ?
  11. 11. Resilience - The ability to adapt to life’s changes, crisis - The capacity to tolerate excessive demands and stresses without experiencing stress related problems or threats to performance - The ability to bounce back - The ability to withstand or recover from difficult situations ( Chris Johnstone )
  12. 12. 5 steps to resilience • Optimism- Focus on your strengths • Make time to relax-Breathing, mediation ,relaxation • Social support-Network of family and friends • Put yourself first-Eat well, exercise, and enjoy activities • Positive attitude-Sense of humour, self-belief, self-control
  13. 13. 5 steps to mental wellbeing • Connect-Connect with the people around you: your family, friends, colleagues and neighbours. • Be active-Take a walk, go cycling or play sports – Use in house gym. • Keep learning-Learning new skills can give you a sense of achievement and a new confidence. So why not sign up for something new. • Give to others-Even the smallest act can count, whether it's a smile, a thank you or a kind word. • Take notice-Be more aware of the present moment, including your feelings and thoughts, your body and the world around you.
  14. 14. Managing standards for work-related stress • Demands - workloads, work patterns, work environment • Control –how much say the person has in the way they do their work • Support- this includes the encouragement, sponsorship and resources provided by the organisation, line managers and colleagues • Relationships- this includes promoting positive working to avoid conflict and dealing with unacceptable behaviour • Role- whether people understand their role within the organisation and whether the organisation ensures they do not have conflicting roles • Change- how organisational change (large or small) is managed and communicated in the organisation
  15. 15. Practical techniques to wellbeing •Stretches •Deep breathing •Palm technique
  16. 16. THANK YOU Q & A ?

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