IntroductionThe following whitepaper, prepared by IDC , Why Sticking with Windows XP is a Bad Idea, takes adeep look at the operational cost of Windows XP at large organizations and compares andcontrasts those costs against operation costs associated with Windows 7. What this whitepaperdoes not mention is that, along with Windows XP, Microsoft is also ending support for Ofﬁce 2003.The termination of support on April 8, 2014, for Windows XP and Ofﬁce 2003, is looming large formany enterprise organizations, and this deadline has motivated many customers to accelerate theirmigration activities - both for Windows and Ofﬁce. An enterprise-wide desktop migration is aserious undertaking and one which requires planning.Total Desktop Deployment: How Do I Get There?If your enterprise is planning a total desktop migration or is in the beginning stages of deployment,you are most likely concerned about keeping the project on time and on budget while minimizingthe inherent risks, such as ﬁle and application incompatibilities.Our ﬁrst bit of advice is that you should choose the deployment approach that best ﬁts yourbusiness environment. Organizations may choose between a big bang– all departments at thesame time, departmental or a phased rollout approach. It all gets down to understanding howyour organization functions, what the level of deployment is and what are the right tools andmethods to use. Keep in mind that your objective should be to stay on time, on budget, withminimal impact on your users.There are ﬁve critical steps for organizations upgrading that can ensure the success of thedeployment process: 1. Plan and discover your environmentAt this stage, organizations discover and quantify their ﬁle and application landscape throughautomated tools, manual inventory methods or some combination thereof. This way, you will beginto understand the scale of the project, along with identifying areas of potential risks that may affectyour deployment strategy.ConverterTechnology 1 Tara Blvd., Ste.301 Nashua, NH 03062 T 800-541-7409 F 603-882-8884 http://www.convertertechnology.com 1
2. Scope your projectDo you know which ﬁles that are going to be problematic and impact your deployment projecttimeline and cost? Organizations need to deﬁne the quantity of ﬁles and applications that requiretesting and remediation by applying certain ﬁltering criteria such as last used date, frequency of useor allow end user nomination. This process will also help validate assumptions made in the ﬁrstplanning phase. If necessary, this is when organizations can start requesting new funding due toscope changes for the deployment. It is also the best moment to “do housekeeping” and removethe old archived ﬁles and rationalize applications that nobody uses anymore, further reducing costsand time.3. Convert and migrateAt the conversion and migration stage, the vast majority of ﬁles and applications can be convertedin a bulk fashion. However, the business critical and other at-risk ﬁles and applications arepromoted to help desk or central service for remediation. This can be a time consuming processgetting the ﬁles and applications migrated and ready to go to user acceptance training, butautomated tools can signiﬁcantly speed up this process saving time and cost.4. TestOften overlooked and under-appreciated, testing is a strategic step to making sure that criticalapplications and ﬁles are working properly, as intended. Organizations are advised to go throughmethodical end user acceptance training with a representative sample set, in order to try to headoff any ﬁnal problems as best they can.5. Roll outThe roll out or converting to production stage means that all departments in the organization havesuccessfully moved to the new platform, and desktops are converted in full production mode. Atthis stage, users can still address broken ﬁle links, out of scope ﬁles and other post-roll out issues.Automated Desktop Conversions with ConverterTechnologyThrough a partnership with Quest Software Inc., now a part of Dell, customers undertaking fulldesktop upgrades can expand ConverterTechnology’s ﬁle conversion capabilities with greater riskmitigation that includes compatibility assessments of applications across desktop, server, virtual,and web application estates. Customers can automate application testing and remediation,application packaging, and application virtualization conversion to accelerate readiness by ﬁndingand ﬁxing compatibility issues in minutes.ConverterTechnology 1 Tara Blvd., Ste.301 Nashua, NH 03062 T 800-541-7409 F 603-882-8884 http://www.convertertechnology.com 2
Together, ConverterTechnology and Quest automate many of the labor-intensive application and ﬁlediscovery, testing and conversion functions associated with large-scale migrations, so the processwill occur more quickly and with a higher level of reliability and accuracy. By quickly identifying ﬁlesand applications requiring testing and remediation, ConverterTechnology’s solutions can ﬁnd andﬁx problems– saving time and money.With the addition of solutions from Quest, ConverterTechnology customers gain the added beneﬁtof an experienced implementation partner, while helping them move seamlessly to newer versionsof Windows and Ofﬁce. If your organization is getting ready for a migration contact us. We’ll helpminimize the risk and accelerate the deployment.About ConverterTechnologyConverterTechnology helps enterprises upgrade to new versions of Microsoft Windows and Microsoft Ofﬁce without therisks, costs, productivity loss, and headaches that typically arise from enterprise deployments. By delivering automatedsoftware that streamlines migrations along with the expertise to plan, execute, and report on successful enterprise migra-tions, ConverterTechnology helps companies accelerate their time to productivity with the Microsoft platform. Con-verterTechnology is headquartered in Nashua, N.H., with ofﬁces in Europe and Australia, and is a wholly-owned subsidi-ary of CPS Group Investments Pty Ltd.ConverterTechnology 1 Tara Blvd., Ste.301 Nashua, NH 03062 T 800-541-7409 F 603-882-8884 http://www.convertertechnology.com 3
WHITE P APER Mitigating Risk: Why Sticking with Windows XP Is a Bad Idea Sponsored by: Microsoft Corporation Al Gillen Randy Perry Nancy Selig May 2012www.idc.com IDC OPINION The termination of extended support for Windows XP SP3, which will happen on April 8, 2014, is looming large for many enterprise organizations, and this deadline has motivated many customers to accelerate their migration activities. However, forF.508.935.4015 some segments of the industry, significantly less effort is being applied to formal migration initiatives, and Windows XP continues to be perceived as a solution that works sufficiently for existing needs, whether it is supported or not. Microsoft has rightfully advocated the standardization of client operating system (OS) deployments, allowing a more consistent approach to systems andP.508.872.8200 application management as well as settings and configurations management. This allows support staff to coalesce its expertise around a single product. Because of the lengthy life cycle of Windows XP, customers have enjoyed an unprecedented level of client OS standardization.Global Headquarters: 5 Speen Street Framingham, MA 01701 USA Windows XP is two generations behind Microsofts current product technology and, in the near future, will be three full generations behind. Combined with the approaching end of extended support for Windows XP SP3, many customers are placing themselves at risk if they continue to use Windows XP. Costs can soar with older PCs and older operating systems. This study found that for five-year-old PCs running Windows XP, user productivity costs per PC per year nearly doubled from $177 in year two to $324 in year five, while IT labor costs per PC per year jumped from $451 in year two to $766 in year five. These higher costs were caused by a variety of problems, not all directly attributable to the operating system, but common in older solutions that required IT labor and help desk support activities. User productivity costs were driven up by higher levels of downtime caused by security woes, time wasted waiting for help desk response, and time spent rebooting systems. IDCs analysis shows that supporting older Windows XP installations, compared with a modern Windows 7–based solution, saddles organizations with a dramatically higher cost. Annual cost per PC per year for Windows XP is $870, while a comparable Windows 7 installation costs $168 per PC per year. That is an incremental $701 per PC per year for IT and end-user labor costs. The conclusion is simple: Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.