Social media monitoring report #OscarsRTM


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Nilsson Monitor insights report on the #OscarsRTM hashtag created by David Armano.

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Social media monitoring report #OscarsRTM

  1. 1. Nilsson Monitor social insights reportingDavid Armanos hashtag #OscarsRTM
  2. 2. Analytical insights.Query: OscarsRTM OR OscarRTMRules: E.g. Excitement > ((excit* OR thrill* OR passion* OR elat* OR stimu* OR intoxi* OR buzz OR amazing OR amaze* OR "cant wait" OR "cant wait" OR epic) NEAR/20 (query: inclusion)) -((no OR not OR "isnt" OR "dont" OR dont OR isnt) NEAR/2f (excit* OR thrill* OR passion* OR elat* OR stimu* OR intoxi* OR buzz)) -("buzz lightyear" OR "passion fruit" OR passionfruit OR "epic fail")
  3. 3. More than 1,000 tweeple joining theconversation
  4. 4. Top participants based on followers
  5. 5. The top-10 most active hashtagusers
  6. 6. David starts the conversation beforesharing it between mainly 7 others
  7. 7. Historygram of top-10 hashtag users
  8. 8. Discussion spread to more than 50countries in just 2 days
  9. 9. Most frequented keywords
  10. 10. Most re-tweeted
  11. 11. Marketing is no longer just your paidadvertisements.Its your customers combined perception ofyour brand from paid, owned and earnedmedia. PAID OWNED EARNED Todays marketing reality
  12. 12. About Nilsson MonitorWhat are people saying about your brand, products and competitors online?Where are they saying it? On blogs, forums, twitter, Facebook or are theyInstagramming photos of your products?Understanding what’s being said about your brand online is fundamental forany social media program, whether you will do customer service outreach onsocial media channels, search for sales opportunities, listen to what’s beingsaid about competition or measure how your share of voice stacks up.Nilsson Monitor is a custom and private social media monitoring dashboardpowered by Brandwatch technology* where you have all the relevant onlineconversations easily accessible from one single place.*Nilsson Monitor is a Brandwatch partner since 2012
  13. 13. Use cases● Community Management, nurture and grow your existing community online, understand who they are and where they live.● Customer Service Outreach, are people sharing any negative experiences with your brand in the public? Can you reach on directly and sort their problems before it escalates into bigger issues.● Sales Opportunities, can you identify any potential leads by looking at what’ s being said about your competition?● Brand Management, what’s your share-of-voice per market and channel? What’s your online sentiment and reputation?● Business Intelligence, are your customers sharing things on the web that you else wouldnt know about? Are they sharing how they perceive your products? Can you gather the same insights from your competition?
  14. 14. Features● Powered by state-of-the-art Brandwatch technology● Monitors over 50 million sources in 25 languages● Full access to Twitter’s full firehose data● Data partner with Social media data vendor Gnip● Powerful boolean search queries with advanced filtering capabilities● Excellent language filtering● Sleek, modern and easy to use UX● Team workflow tools● Meta data, sentiment and influence stats● Rules, email alerts and fully exportable data● Track and analyse your own Facebook and Twitter pages (more channels coming)
  15. 15. Fully customisable monitoring &intelligence dashboard
  16. 16. Contact Joakim today to learn moreabout how Nilsson Consulting SocialCRM services can help your business.