Architecture Week 2013
Internet of Everything – technology, information and architecture.
Implications on customer interac...
Joakim
Lindbom
Enterprise Architect & Technologist
Joakim.Lindbom@capgemini.com
08-5368 3934
twitter: JoakimLindbom
http:/...
Stuck in old ideas?
50 billion devices 2020?
Mega trend
The number of connected devices will
outnumber humans in…
…5 weeks from now.
(November 2013)
Mega trend
Mega trend
Why “go online” when you’re always online?
Disappearing Internet
Mega trend
Are you best in class in all aspects?
Can you provide enough transparency?
Can you be trusted with your client’...
Mega trend
The desire for surprise, randomness and serendepidy will increase.
Today, 56 % of consumers say, "I will gladly...
Long tail repeated and why it matters now
Mega trend
Post-industrialism come true
Mega trend
Understand how products actually are used
- Careful drivers could be charged less, and vice versa
- Vendor Mana...
Mega trend
Consumer products become the norm
Consumerisation
Mega trend
Social
Mobile
Analytics (aka. Big Data)
Cloud
SMAC it up!
SMAC
Clinical research – 100 or 1000 individuals
What would happen with access to population wide data?
The power of the c...
SMAC
What would happen to your business with population wide data?
The power of the crowd
Adaptive apps
Information & functionality based on sensed needs
Platform 4
7:32left
Humans in focus
Car 2
Seat 11
SMAC
Insight through numbers
What’s your resting pulse? Why does it matter?
Quantified Self
Quantified Self
What happens when the end-user have more info than you?
Consumer electronics didn’t realise the threat – n...
SMAC
Generation Y
Why should they work for you?
“Companies invest millions to create a superior customer
excellence but fo...
Eco systems
50 billion devices
How many can you connect to your systems?
Drinking from a fire hose?
More event than data.
Eco systems
How do you design?
Linear approaches don’t work
Emergent Design
More like a farm than an assembly line
Loss of...
Business models - Smart door locks
Business models - Kwikset Kevo Lock
hln98
“Do not buy this. They are charging $2.00 per eKey
everytime. I cancelled my 4 p...
orbust2
@hln98
“Yeah thats a total rip off............an ekey you can send to
someone else from your phone for 1.99?
Your ...
Welcome TechnoVision
DESIGN FOR DIGITAL
• YOU EXPERIENCE: creating a highly individualized user
experience for customers, employees and partners,
leveraging multi...
DESIGN FOR DIGITAL
• BORN IN THE CLOUD: Consider Cloud-based solutions as the
default
• BUILD SOCIAL: embed social leverag...
So in the end
Internet of Everything is all about
Contact
Joakim
Lindbom
Enterprise Architect & Technologist
Joakim.Lindbom@capgemini.com
08-5368 3934
twitter: JoakimLindbo...
Image sources
http://postscapes.com/wireless-door-locks
https://lockitron.com/preorder
http://www.indiegogo.com/projects/g...
Upcoming SlideShare
Loading in …5
×

Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems - Architecture Week Göteborg 2013-10-03

640 views

Published on

Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems.
Reflections on Enterprise Architecture work, methods and approaches, linear vs. emergent design

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
640
On SlideShare
0
From Embeds
0
Number of Embeds
12
Actions
Shares
0
Downloads
24
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • S&P 500 index of leading US companies has decreased by more than 50 years in the last century, from 67 years in the 1920s to just 15 years today, according to Professor Richard Foster from Yale University.
  • YOU EXPERIENCE: creating a highly individualized user experience for customers, employees and partners, leveraging multiple channels, notably mobileWE COLLABORATE: building on the power of social media to connect, create and interact in new waysTHRIVING ON DATA: getting actionable insight and business value from structured and unstructured data outside and inside the enterprisePROCESS ON THE FLY: adding the next level of agility and manageability to enterprise processesSECTOR AS A SERVICE: rebuilding core applications into a standardized catalogue of enterprise business servicesINVISIBLE INFOSTRUCTURE: transforming the IT infrastructure towards a true utility that provides the foundation for technology-driven change
  • Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems - Architecture Week Göteborg 2013-10-03

    1. 1. Architecture Week 2013 Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems
    2. 2. Joakim Lindbom Enterprise Architect & Technologist Joakim.Lindbom@capgemini.com 08-5368 3934 twitter: JoakimLindbom http://www.slideshare.net/JoakimLindbom Insert contact picture Who am I?
    3. 3. Stuck in old ideas?
    4. 4. 50 billion devices 2020? Mega trend
    5. 5. The number of connected devices will outnumber humans in… …5 weeks from now. (November 2013) Mega trend
    6. 6. Mega trend Why “go online” when you’re always online? Disappearing Internet
    7. 7. Mega trend Are you best in class in all aspects? Can you provide enough transparency? Can you be trusted with your client’s data? Play the Google Game
    8. 8. Mega trend The desire for surprise, randomness and serendepidy will increase. Today, 56 % of consumers say, "I will gladly switch brands to use a coupon," up from 41 percent in 2006, according to GfK. More surprises
    9. 9. Long tail repeated and why it matters now Mega trend Post-industrialism come true
    10. 10. Mega trend Understand how products actually are used - Careful drivers could be charged less, and vice versa - Vendor Managed Inventory – and beyond Using, not owning
    11. 11. Mega trend Consumer products become the norm Consumerisation
    12. 12. Mega trend Social Mobile Analytics (aka. Big Data) Cloud SMAC it up!
    13. 13. SMAC Clinical research – 100 or 1000 individuals What would happen with access to population wide data? The power of the crowd
    14. 14. SMAC What would happen to your business with population wide data? The power of the crowd
    15. 15. Adaptive apps Information & functionality based on sensed needs Platform 4 7:32left Humans in focus Car 2 Seat 11
    16. 16. SMAC Insight through numbers What’s your resting pulse? Why does it matter? Quantified Self
    17. 17. Quantified Self What happens when the end-user have more info than you? Consumer electronics didn’t realise the threat – now it’s a industry racing to zero Doctors struggle with über-googled patients Information explosion & smashed monopoly
    18. 18. SMAC Generation Y Why should they work for you? “Companies invest millions to create a superior customer excellence but forget to do the same for their employees.” Pierre Hessler Fellow, Capgemini
    19. 19. Eco systems 50 billion devices How many can you connect to your systems? Drinking from a fire hose? More event than data.
    20. 20. Eco systems How do you design? Linear approaches don’t work Emergent Design More like a farm than an assembly line Loss of control? Well, yes, certainly!
    21. 21. Business models - Smart door locks
    22. 22. Business models - Kwikset Kevo Lock hln98 “Do not buy this. They are charging $2.00 per eKey everytime. I cancelled my 4 pre-orders. Please spread the words so people know. There are only 2 eKeys and a fob included. Each time you want to send a key, it cost $2.00 bucks. No thank you.”
    23. 23. orbust2 @hln98 “Yeah thats a total rip off............an ekey you can send to someone else from your phone for 1.99? Your totally better off driving to the hardware store paying 4 to 5 bucks for a real key then driving to the person and giving it to them...... you will not only save so much money, think about all the time you will save!” Business models - Kwikset Kevo Lock
    24. 24. Welcome TechnoVision DESIGN FOR DIGITAL
    25. 25. • YOU EXPERIENCE: creating a highly individualized user experience for customers, employees and partners, leveraging multiple channels, notably mobile • WE COLLABORATE: building on the power of social media to connect, create and interact in new ways • THRIVING ON DATA: getting actionable insight and business value from structured and unstructured data outside and inside the enterprise • PROCESS ON THE FLY: adding the next level of agility and manageability to enterprise processes • SECTOR AS A SERVICE: rebuilding core applications into a standardized catalogue of enterprise business services • INVISIBLE INFOSTRUCTURE: transforming the IT infrastructure towards a true utility that provides the foundation for technology-driven change DESIGN FOR DIGITAL 6 technology clusters
    26. 26. DESIGN FOR DIGITAL • BORN IN THE CLOUD: Consider Cloud-based solutions as the default • BUILD SOCIAL: embed social leverage in your solutions right from the beginning • SMAC IT UP: maximize the impact of Digital Transformation by combing technology drivers • BUSINESS, MON AMOUR: alignment is not enough anymore, it’s all about fusion • NO REQUIREMENTS: explore the art of the possible with a catalogue-first mentality • FROM TRAIN TO SCOOTER: enable different levels of agility and speed across the enterprise • THINK DESIGN: take a radical outside-in approach to reshaping the business technology landscape 7 design principles
    27. 27. So in the end Internet of Everything is all about
    28. 28. Contact Joakim Lindbom Enterprise Architect & Technologist Joakim.Lindbom@capgemini.com 08-5368 3934 twitter: JoakimLindbom http://www.slideshare.net/JoakimLindbom Insert contact picture
    29. 29. Image sources http://postscapes.com/wireless-door-locks https://lockitron.com/preorder http://www.indiegogo.com/projects/goji-smart-lock http://www.flickr.com/photos/wwarby/5026642191/ https://commons.wikimedia.org/wiki/File:Company_building_icon.png http://www.content-loop.com/how-to-build-for-a-world-where-youre- connected-to-hundreds-of- devices/?utm_source=LinkedIn&utm_term=&utm_campaign=Capgemi ni_Yearlong_HMI_INT_2013&utm_content=buffer8809b&utm_medium =twitter

    ×