At ICCemployees need to be able to read and report on key measurements, specific to their work responsibilities and also understand the company’s financial reports. Scoreboards, showing work progress on various projects are posted to the intranet site or emailed to employees. Secondarily, we knew the client would need to understand and use the instructional design process in the future.
For example, ICC employees first learn to remove old tar from the joints in the road, then they learn to clean the joints, and finally to reapply new tar to the clean joints. One skill set builds upon the nextrk for ICC to use.Both Behaviorism and Constructivism already were in use at ICC, providing the definitions gave trainers a framework to examine their curriculum and lessons.
Teaching stories were created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.
was created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.
Free online training source.
Brainshark to convert lessons to mobile learning.
Taking it on the road walsdorf
Taking it on the Road: No Cost New Employee Onboarding Through Blended Learning By: Mary Jo Walsdorf, 2.2.2012 (Narration available upon request.)
Problem Statement How does a small, interstate, road construction company transition their New Employee On Boarding out of the classroom, take it on the road, and save money too?Proprietary Link
Project Description General Onboard new employees located in other states through blended learning. Provide a wide variety of resources and multiple delivery methods, digital online resources, as well as hardcopy. Use cost-effective solutions. Create a template for programs that can be duplicated. Create data for evaluating future programs. •Plan for mobile learning options.
Learning Goals Primary goal, to create blended learning resources with easy employee access. We divided the curriculum goals into 3 broad areas, ICC culture and communication, ICC employee ICC Intranet Site responsibilities and ICC safety.
Learning Issues Safety First In 2010, highway construction fatalities accounted for 19.5% of all industry work fatalities ("http://www.bls.gov/iif/oshwc /cfoi/cftb0252.pdf," 2011) . Cost Facilitator Location – Transfer Knowledge from Subject Matter Exports
Technology Infrastructure Impacts A significant number of employees have a very limited technology background. And, limited access to technology on the road – communicate through supervisors with ICC phones and laptops. BUT, many employees own Android phones
Philosophies and Theories Behaviorism is an adult education theory that provides learning in a highly structured environment; the instructor reinforces expected behaviors and employees change to conform to work needs (DrICColl & Carliner, 2006, pg. 48). Constructivism is based on the premise that learners can create their own understanding of the world by reflecting on current and past experiences” (DrICColl & Carliner, pg 45) experience.
Design & Curriculum Strategies Through the curriculum planning process we used storytelling techniques and also created scenarios of typical employees. Expositional training is the “equivalent of the traditional lecture” (DrICColl & Carliner, pg 300).
Design Strategy – Story Telling Two Different Employee Scenarios James - Experienced, forty-something, tech -phobic employee Jimmy – New, twenty-something, tech -savvy, employee
High Level Design StrategiesHigh level design strategies examine methods ofdelivering materials online. Let’s examinerecommended resources. Workzonesafety List of Webinar Resources ("Workzone safety websitewebinar,")
High Level Design StrategiesSimulations:Model - recreating an accident that occurred in a road construction work zone. ("Workzone safety website webinar" )
Learning Objective 1:Google Groups & Gmail Sign up for a Gmail account. Send an email. Navigate the intranet site and read the scoreboards for their work progress. By the end of lesson, employees could log into the intranet site and view the scoreboards they needed. ICC Intranet Site, Scoreboard page
Moving Forward Client delivery: template for future curriculum design to examine training segments, frameworks, delivery methods, facilitator, assessment, learner evaluations. Delivery Method - OtherTraining Segment Delivery Method - WI States RetrainingD.O.T. Rules Materials of Trade Ascynchronous - Video on TV Asynchronous - Video on TV Ascynchronous - Video - WebD.O.T. Comprehensive Safety Analysis Expositional - Video Expositional - Virtual Live Expositional - Class or Virtual LiveD.O.T. Driver Qualifications Expositional - Video Expositional - Video Expositional - Class or Virtual LiveD.O.T. Hours of Service Expositional - Hands-on Expositional - Virtual Live Expositional - Virtual LiveD.O.T. Roadside Inspections Expositional - Video Ascynchronous - Video - Web Ascynchronous - Video - WebFlagging Expositional - Video Expositional - Virtual Live Ascynchronous - Video - WebForklift Safety Ascynchronous - Video on TV Ascynchronous - Video - Web Asynchronous - Video - WebICC 401K Expositional Expositional - Virtual Live Ascynchronous - Video - WebICC Payroll Process Expositional Ascynchoronous - PDF Ascynchoronous - PDFICC Personal Protective Equipment Expositional - Hands-on Expositional - Virtual Live Expositional - Class or Virtual LiveICC Personnel Policies Expositional Expositional - Virtual Live Expositional - Class or Virtual LiveMaterial Safety Sheets Expositional - Hands-on Expositional - Hands-on Expositional - Class or Virtual LiveSkidster Safety Expositional - Video Asynchronous - Video - Web Asynchronous - Video - Web
Blended Learning on the RoadProvided a wide variety of resources and multiple delivery methods, digital online resources, as well as hardcopy.Used cost-effective solutions – Low CostHardware and Free SoftwareCreated a template for programs that can beduplicated.Planned for mobile learning, apps and newoptions.
A Few FAQsQ1: What software are you using for free mobilesolutions?A1: Brain Shark – single user, low cost monthly fee ifneeded.Q2: What is the primary delivery method now for ICC?A2: It is still synchronous through SKYPE, but thereare asynchronous resources and over the next yearseveral modules will move to asynchronistic delivery.Q3: What were the implementation costs?A3: Other than SME time, this was done as aninternship project and there were no additional costs.Plans were being evaluated for new operating system
References Beck, J. (2011). Virtual training: Are you engaging or boring?. Learning Solutions, Retrieved from http://www.learningsolutionsmag.com/assets/images/learningsolutions/112811/figure6.jpg Bureau of Labor Statistics, http://www.bls.gov/iif/oshwc/cfoi/cftb0252.pdf. (2011, August 25). DrICColl, M., & Carliner, S. (2006). Advanced web-based training strategies, unlocking instructional sound online learning. Pfeiffer & Co. (DrICColl & Carliner, 2006) Hams, B. (2012). Ownership thinking: How to end entitlement and create a culture of accountability, purpose, and profit. McGraw-Hill Professional Wolf, S. (2009, March 24). Anatomy of an accident. Retrieved from http://www.workzonesafety.org/video_viewer.php?id=2b34a537-0394-4d7a-9ed4- 2189ee7302ae&width=990&height589 Workzone safety websitewebinar resources. (n.d.). Retrieved from http://www.workzonesafety.org/training/webinars/upcomingwebinar