Bibliography+for+resolving+conflict

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Bibliography for resolving conflict provided by Amanda Murphy. This information was used in the Managing and Resolving Conflict webinar series.

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Bibliography+for+resolving+conflict

  1. 1. Bibliography for Resolving ConflictAriely, Dan.Predictably Irrational: The Hidden Forces That Shape Our Decisions. London:HarperCollins Pub, 2008. Print.Babcock, Linda, and Sara Laschever.Women Dont Ask: The High Cost of Avoiding Negotiationand Positive Strategies for Change. New York: Bantam Books, 2007. PrintDeutsch, Morton, and Peter T. Coleman.The Handbook of Conflict Resolution: Theory andPractice. San Francisco, Calif: Jossey-Bass, 2000Fisher, Roger, William Ury. Getting to Yes: Negotiating Agreement Without Giving in. New York,N.Y: Penguin Books, 1991. Print.Fisher, Roger, and Daniel Shapiro.Beyond Reason: Using Emotions As You Negotiate. New York:Viking, 2005. PrintFurlong, Gary T. The Conflict Resolution Toolbox: Models & Maps for Analyzing, Diagnosing, andResolving Conflict. Mississauga, Ont: J. Wiley & Sons Canada, 2005.Goleman, Daniel. Emotional Intelligence. New York: Bantam Books, 1995. PrintLehrer, Jonah. How We Decide. Boston: Houghton Mifflin Harcourt, 2009. Print.Malhotra, Deepak, and Max H. Bazerman.Negotiation Genius: How to Overcome Obstacles andAchieve Brilliant Results at the Bargaining Table and Beyond. New York, N.Y: Bantam Books,2007. Print.Max A. Eggert and Wendy FalzonThe Resolving Conflict Pocketbook ManagementPocketbooks Copyright Max A Eggert and Wendy Falzon © 2004 (115 pages)Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization. NewYork: Doubleday/Currency, 1990. Print.Tannen, Deborah. Talking from 9 to 5: How Womens and Mens Conversational Styles AffectWho Gets Heard, Who Gets Credit, and What Gets Done at Work. New York: W. Morrow, 1994.Print.Victoria Pynchon. A is for Asshole - The Grownups ABCs of Conflict Resolution - An illustratedprimer on dealing with difficult people.Ury, William.Getting Past No: Negotiating Your Way from Confrontation to Cooperation. NewYork: Bantam Books, 1993. Print.
  2. 2. Connecting With Self and Others. By Daniel Wackman, Elam Nunnaly, Phyllis Miller, SherodMiller

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