Infosys training for retention


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Infosys training for retention

  1. 1. infosystechnologies:trainingforretaining 1
  2. 2. Introduction: The case describes how Infosys trains its employees. The training comprises both technical and soft skill training. Infosys in Brief:  It is one of India’s largest IT & Software companies.  Revenue - $1.6 Billion, with 49000 employees world wide.  It has lowest attrition rate.  It was rated “India’s Most Respected Company.” And world’s best in employee training and development.  It was 1st Indian company to be listed on NASDAQ INFOSYS TECHNOLOGIES 2 infosystechnologies:trainingforretaining
  3. 3. Progress of Infosys 1981 Establishment of Infosys with investment of US$ 250. 1987 Establishment of Software development Center in Bangalore, and its 1st international office in California, US. 1988 Bagged its first major order from Reebok. 1989 Bagged its another major order from Digital Equipments. 1993 Successfully completed its IPO and its shares became one of the most popular one in stock exchange. 1995 Became 5th largest software exporter in India 1996/97 Set up its office in U.K and in Canada. 1999 Achieved annual revenues of $100 million. 2001/02 It was rated as a “BEST EMPLOYER IN INDIA” 2005/06 Crossed $1.6 Billion in annual revenues and around 50K employees. infosystechnologies:trainingforretaining 3
  4. 4. Recruitment Process: Getting job at Infosys was considered very tough as it admitted only 1% of applicant. In 2003 out of 0.6 million applicants only 6200 were hired. In 2005 out of 1.3 million applicants only 15000 were hired. Annual Demand for Software and IT professionals : The competition fro well trained engineers had driven salaries up by 15% in 2005. 0 50000 100000 150000 200000 250000 300000 2001-02 2002-03 2003-04 software exports sector software domestci sector software captive in user org. ITES-BPO infosystechnologies:trainingforretaining 4
  5. 5. Infosys has identified 5 basic streams. Software engineers Resident Project Technical Program Business Manager Specialist Manager Analyst Programmer Account Manager Technical Senior program Associate Analyst Architect Manager Consultant Resident Project Business support Sr. Technical Sr. Consultant Coordinator Manager Architect Group Project Principal Architect Principal Manager Consultant Product Sr. Principal consultant Project managers Customer Interface Technical Program Management Project managers Domain Consulting. infosystechnologies:trainingforretaining 5
  6. 6. Infosys Trainings  Technical Training  Quality Process Training  Personal Effectiveness and management development program.  Infosys leadership system infosystechnologies:trainingforretaining 6
  7. 7. Technical Training 160 Middle level programs 8 days/annum 14.5 weeks of integrated training On request courses Planned courses E & R E-learning Classroom Training infosystechnologies:trainingforretaining 7
  8. 8. QUALITY PROCESS TRAINING - Implementing CMM - Statistical process control - Group review - Defect prevention - Internet auditor’s training - configuration management - Defect prevention - Introduction to CMM - Generic & stream specific- Infosys quality system Program manager Program analyst Software engineer Entry level infosystechnologies:trainingforretaining 8
  9. 9. PERSONAL EFFECTIVENESS & MANAGERIAL TRAINING Infosys Finishing school Milestones C-Enabling Continued Executive Education infosystechnologies:trainingforretaining 9
  10. 10. Infosys vision & values infosystechnologies:trainingforretaining 10 Work People Teamwork Business Performance Focus Technology Personal Effectiveness Developing Leaders Creating Positive Work Environment Organizationa l Savvy Customer Partnering Driving Change INFOSYS LEADERSHIP SYSTEM
  11. 11. Campus Connect: In 2004, Infosys launched ‘Campus Connect’. Through the ‘Campus Connect’ program, company aimed at reducing training cost by atleast 40-50%. World Class Training Centre: In February, 2005 at the 315 acre Mysore campus of Infosys with investment of $65.4 million was one of the biggest corporate training centre in the world. The centre had 2350 rooms, 58 training rooms, 183 faculty rooms, state of the art library and a cyber café with capacity to train around 15000 fresher’s in a year. In 2006, it had the capacity to train over 4000 fresher’s at a time and had plan to increase the capacity to ten thousand by 2007. infosystechnologies:trainingforretaining 11 ANALYSIS
  12. 12. infosystechnologies:trainingforretaining 12 CONCLUSION  To sustain in the competitive IT environment innovation is the key.  Infosys come up with innovative idea of training the employees on various platforms.  One key factor in employee motivation and retention is the opportunity employees want to continue to grow and develop job and career enhancing skills 
  13. 13. infosystechnologies:trainingforretaining 13