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  1. 1. Enabling an Always-On Government Nathan Steiner Head of Systems Engineering, ANZ, Veeam
  2. 2. Founded in 2006, Veeam currently has +2,200 employees worldwide 205,000 customers 41,000 ProPartners HQ Baar, Switzerland
  3. 3. Gartner names Veeam a LEADER in the new 2016 Magic Quadrant for Data Center Backup & Recovery Software. DISCLAIMER This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Veeam. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Source: Magic Quadrant for Data Center Backup & Recovery, Dave Russell, Pushan Rinnen, Robert Rhame, 8 June 2016.
  4. 4. Digital Era Cloud Era Desktop Era Digital disruption and transformation Where are we today? HAVEN'T WE ALWAYS BEEN? A STATE OF CHANGE
  5. 5. Just how much do citizens rely on services, data and applications?
  6. 6. “The disruptive impact of digital transformation is about to be felt in every industry” “Every Company becomes a Software Company” Mobile. Social. Analytics. Cloud. The perfect digital storm
  7. 7. “…One-third of the Australian economy faces imminent and substantial disruption by digital technologies and business models – what we call a ‘short fuse, big bang’ scenario. This presents significant threats, as well as opportunities, for both business and government…” and for Australia…. Giam Swiegers former CEO, Deloitte Australia
  8. 8. Digital disruption… its happened • Most popular media owner creates no content (Facebook) • Worlds largest taxi company owns no taxis (Uber) • Largest accommodation provider owns no real estate (airbnb) • Largest phone companies own no telco infrastructure (Skype, WeChat) • Worlds most valuable retailer has no inventory (Alibaba) • Fastest growing banks have no actual money (SocietyOne) • Worlds largest movie house owns no cinemas (NetFlix) • Largest software vendors don't write the apps (Apple & Google)
  9. 9. And for Government…. • By 2020, four out of five Australians will engage with the Government through an online service • By the end of 2017, an end to end online processing system for Government services with single authentication will be in place • DHS has over 50% of its services conducted online • Greater than 88% of Medicare claims are now digitally processed • The ATO receives greater than 26 million transactions annually through its electronic lodgment service. • By December 2016, citizens will be able to register for all applicable services entirely online (MyGov: e-tax, welfare, child support, health and aged care) *Source: “2016 National Digital Economy Strategy: Advancing Australia as a Digital Economy Update”, Digital-Economy-BOOK-WEB.pdf
  10. 10. “Your customers increasingly interact with your products and service directly through the software they touch. If the software fails — or fails to delight — the brand suffers.” Availability enables Transformation
  11. 11. “To become a leading Digital economy by 2020” “By 2020, 4/5 citizens will choose to engage with Government services online”* Why does Government need to transform? and for the data centre this means…. all infrastructure, compute, network and storage is abstracted in some way from the underlying hardware – through virtualisation – pooled, and the services that operate in the environment are completely managed in software and delivered as a Service (ITaaS) Data centre infrastructure will be the enabler
  12. 12. 2. Budget constraints and new technology cost More than just technology, requires mindset shift Current challenges in creating Always-On local Government services?* 1. Process Transformation Cost vs. budget forces short term, tactical, do nothing execution vs. long term transformation, enablement and readiness 3. Change resistance, skills, informed decision making and understanding citizen expectations *Source: “2nd Annual Digital Disruption in Government Report, 2016”, So many different aspects of local government business; payments, registrations, information and complaints
  13. 13. Government agencies are demanding… An Always-On Next Generation Government Data centre Provision IT services faster Strengthen security and control Lower operational costs 24/7 operations and access No patience for downtime and data loss Growing amount of data and information access Our citizens are demanding…
  14. 14. Availability = a WW challenge Almost all Senior ITDMs report their organisation has increased their requirements to 96% 94% minimise application downtime guarantee access to data 84%admit to suffering from “Availability Gap”
  15. 15. Costly mistakes can happen Ignoring availability costsenterprises $16,000,000 ↑ an increase of $6 million on 2014 $80,000 average hourly cost of downtime $90,000 average hourly cost of data loss
  16. 16. Not just financial impact… 68% Loss of customer confidence 62% Damage to brand identity 51% Loss of employee confidence
  17. 17. Investment begins 99% of ITDMs report that their organisation is modernising their data centre by investing, or planning to invest soon 71%, of ITDMs say the need to enable 24/7 always on operations is driven by user demands High-speed recovery (59 %) and data loss avoidance (57 %) are the two most sought- after capabilities for modernising
  18. 18. On-Premise (Private) Building Plan Driven, Approval Based CapEx, Project Driven Manual Processes Off-Premise (Private, Public, Hybrid) Provisioning Time to Availability, Process Based Consumption based economics Automation How to Deliver? Leverage 2 Models.. Apps, Data and services TRADITIONAL SOFTWARE DEFINED
  19. 19. Modern Data Center 24/7 operations No patience for downtime and data loss Growing amount of data Enable the Always-On Enterprise Virtualization Modern storage Cloud
  20. 20. Veeam Availability Platform for the Hybrid Cloud Storage HyperconvergedCompute Networking Managed Cloud Public Cloud Private Cloud / On-Premises Veeam Cloud Connect Veeam Cloud Connect Veeam Cloud and Service Providers (VCSPs) Veeam Availability Orchestrator Disaster Recovery Orchestration for Enterprise Veeam Availability Suite Veeam Agent for Microsoft Windows Veeam Agent for Linux Private Cloud & Virtual Workloads Public Cloud & Physical Workloads Veeam Cloud Connect Veeam Availability Console
  21. 21. • Business application and customer centric • Engineered for virtualisation • Based on abstraction • Software defined data centre reference architecture • Tightly integrated with software defined Compute, Network and Storage Physical to Virtual Digitally transformed data centre Capability An Always-On Government data centre Storage HyperconvergedCompute Networking
  22. 22. • The Digital Transformation is upon us • Users demand 24/7 access to data and applications • Cost of failure to meet demands is unthinkable • Legacy backup is not fit for purpose • Availability across the enterprise is paramount • Trusted by more than 205,000 customers and 70% of the Fortune 500… • Parallel investment in traditional and agile to deliver digitally transformed data centre • Evaluate Veeam Putting that all together…
  23. 23. Thank you