If you work with clients on a Freelance basis for any period of time, you will start building your own horror stories about your "Clients From Hell" and wonder how everything suddenly went wrong. Our goal is to help you change that and make your Clients from Hell become your absolute best clients.
We'll be going over principles, processes and precautions to incorporate into your interactions with clients to help you:
• Prepare more carefully when scoping your projects to catch the issues before they get out of hand
• Engage more thoughtfully with communication and become more aware of problems in the project pipeline
• Pump up your Contracts with the proper precautions to protect you and your business, just in case you get into problems with a client that can't be fixed.
We won't be doing any Client bashing stories; the primary focus of this discussion is to be aware of the warning signs for particular types of clients so you can turn them into good clients.