Five simple and profound questions to ask staff Sweet TLC Ltd
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5
That’s five
Just five
Five  simple and profound questions to ask.
Five  simple  and profound questions to ask.
Five  simple   and  profound questions to ask.
Five  simple   and  profound  questions to ask.
Five  simple   and  profound   questions  to ask.
Five  simple   and  profound   questions   to  ask.
Five  simple   and  profound   questions   to   ask .
Q1
What did you intend?
What did you intend?  This can be a simple restatement of their objectives
What did you intend?  What were they trying to achieve?
Q2
What happened?
What happened?  This is useful for just getting a sense of what really happened
What happened?  Rest assured that any person’s perspective of events is only one of the versions
What happened?  Collect both "the facts"
What happened?  E.g. costs, number of people involved, etc
What happened?  & differing opinions
What happened?  On what worked  and what didn't work
What happened?  When commenting on another's role
What happened?  Capture specific behavioural events
What happened?  Rather than your own conclusion about what they did
Q3
What can you learn from it?
What can you learn from it? There will be different levels of learning
What can you learn from it? From the specific
What can you learn from it? “ When I do that the photocopier jams.”
What can you learn from it? To the more abstract
What can you learn from it? “ This project wasn't close enough to my life purpose for me to be motivated.”
What can you learn from it? Don’t be fixated on mistakes
What can you learn from it? Pull out the positive
What can you learn from it? “ What went well?”
What can you learn from it? “ What do we need to capture for the future?”
What can you learn from it? Also
What can you learn from it? Ask
What can you learn from it? “ What still puzzles us?”
What can you learn from it? Be clear about what is still a mystery
Q4
What should be done differently next time?
What should be done differently next time? This is a powerful question
What should be done differently next time? It plants the seed for the ‘next time’ conversation
What should be done differently next time? Without these seeds, we default back to a collective memory
What should be done differently next time? The collective memory of: “This is how we do things around here"
What should be done differently next time? The collective memory does not capitalise on the collected wisdom
Q5
What should you do now?
What should you do now? There may well be actions to take right now
What should you do now? Things to do, people to connect with, etc
What should you do now? As with all actions
What should you do now? Set up accountability
What should you do now? Accountability?
What should you do now? What will be done, by whom and by when
Recap
Five simple and profound questions
1. What did you intend?  2. What happened?  3. What can you learn from it? 4.  What should be done differently next time? ...
1. What did you intend?  2. What happened?  3. What can you learn from it? 4.  What should be done differently next time? ...
Source: www.boxofcrayons.biz
<ul><ul><li>Thank You </li></ul></ul><ul><li>Sweet TLC Ltd </li></ul><ul><li>www.sweet-tlc.co.uk </li></ul>
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Five Simple And Profound Questions To Ask Staff

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Five questions to ask members of staff re specific areas of performance. Source: www.boxofcrayons.biz

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  • Great questions Jim.

    The first two questions can also be useful in an experiential job interview.

    I do not know whether this translates well, but if the topic has been confronting or emotional, I don't like to finish the discussion until I have asked 'How are we?', meaning how does this person feel about our relationship now we have covered this ground.

    And I expect that we'll both be taking notes along the way.

    ...Geoff
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  • Dear Hermina - thanks for your commen - Jim
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  • i like slide39 Thanks for pointing
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  • Hi Peter

    Thanks for the kind comments. Like you, I'm continually learning to improve my ppt presentations as a result of viewing the work of others. Did you ever visit Rapid E-Learning?
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  • Hi Greg
    Thanks for the comment - interesting point. Did you visit the web site source of the 5 questions? www.boxofcrayons.biz - it has information and a philosophy you may find of interest.
    We, at Sweet TLC have just intergrated the 5Qs into the courses we're currently delivering that include 'giving feedback' in their content.
    Kind regards,
    Jim
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  • We use this animated slide show when delivering Performance Management, Supervision Skills and Appraisal training. Of course, you can also use the 5 questions to reflect upon your own performance.
  • Five Simple And Profound Questions To Ask Staff

    1. 1. Five simple and profound questions to ask staff Sweet TLC Ltd
    2. 2. 1
    3. 3. 2
    4. 4. 3
    5. 5. 4
    6. 6. 5
    7. 7. That’s five
    8. 8. Just five
    9. 9. Five simple and profound questions to ask.
    10. 10. Five simple and profound questions to ask.
    11. 11. Five simple and profound questions to ask.
    12. 12. Five simple and profound questions to ask.
    13. 13. Five simple and profound questions to ask.
    14. 14. Five simple and profound questions to ask.
    15. 15. Five simple and profound questions to ask .
    16. 16. Q1
    17. 17. What did you intend?
    18. 18. What did you intend? This can be a simple restatement of their objectives
    19. 19. What did you intend? What were they trying to achieve?
    20. 20. Q2
    21. 21. What happened?
    22. 22. What happened? This is useful for just getting a sense of what really happened
    23. 23. What happened? Rest assured that any person’s perspective of events is only one of the versions
    24. 24. What happened? Collect both &quot;the facts&quot;
    25. 25. What happened? E.g. costs, number of people involved, etc
    26. 26. What happened? & differing opinions
    27. 27. What happened? On what worked and what didn't work
    28. 28. What happened? When commenting on another's role
    29. 29. What happened? Capture specific behavioural events
    30. 30. What happened? Rather than your own conclusion about what they did
    31. 31. Q3
    32. 32. What can you learn from it?
    33. 33. What can you learn from it? There will be different levels of learning
    34. 34. What can you learn from it? From the specific
    35. 35. What can you learn from it? “ When I do that the photocopier jams.”
    36. 36. What can you learn from it? To the more abstract
    37. 37. What can you learn from it? “ This project wasn't close enough to my life purpose for me to be motivated.”
    38. 38. What can you learn from it? Don’t be fixated on mistakes
    39. 39. What can you learn from it? Pull out the positive
    40. 40. What can you learn from it? “ What went well?”
    41. 41. What can you learn from it? “ What do we need to capture for the future?”
    42. 42. What can you learn from it? Also
    43. 43. What can you learn from it? Ask
    44. 44. What can you learn from it? “ What still puzzles us?”
    45. 45. What can you learn from it? Be clear about what is still a mystery
    46. 46. Q4
    47. 47. What should be done differently next time?
    48. 48. What should be done differently next time? This is a powerful question
    49. 49. What should be done differently next time? It plants the seed for the ‘next time’ conversation
    50. 50. What should be done differently next time? Without these seeds, we default back to a collective memory
    51. 51. What should be done differently next time? The collective memory of: “This is how we do things around here&quot;
    52. 52. What should be done differently next time? The collective memory does not capitalise on the collected wisdom
    53. 53. Q5
    54. 54. What should you do now?
    55. 55. What should you do now? There may well be actions to take right now
    56. 56. What should you do now? Things to do, people to connect with, etc
    57. 57. What should you do now? As with all actions
    58. 58. What should you do now? Set up accountability
    59. 59. What should you do now? Accountability?
    60. 60. What should you do now? What will be done, by whom and by when
    61. 61. Recap
    62. 62. Five simple and profound questions
    63. 63. 1. What did you intend? 2. What happened? 3. What can you learn from it? 4. What should be done differently next time? 5. What should you do now?
    64. 64. 1. What did you intend? 2. What happened? 3. What can you learn from it? 4. What should be done differently next time? 5. What should you do now?
    65. 65. Source: www.boxofcrayons.biz
    66. 66. <ul><ul><li>Thank You </li></ul></ul><ul><li>Sweet TLC Ltd </li></ul><ul><li>www.sweet-tlc.co.uk </li></ul>

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