Risk Managers inside of health systems need to embrace patient education as a way to reduce lawsuits. Well informed patients are less likely to file frivolous claims. They are also more likely to adhere to their treatment plans.
Well Informed Patients- The Key to Risk Management
WELL INFORMED PATIENTS
ARE THE KEY TO RISK
WHY PATIENT SATISFACTION?
From a very high level, the real key to Patient Satisfaction scores is
that the higher the level of satisfaction, the lower the risk of getting
frivolous lawsuits filed against the hospital. It goes along the lines that
a happier patient is less likely to complain about their services.
This type of thought process is really important at the local office level
where the amount of time and care a patient gets is typically getting
shorter and shorter. You need to manage their expectations of
personalized care with your daily patient load.
IMPORTANT TO RISK MANAGERS
As a risk manager, your job is to make sure you maximize products
and services while minimizing costs and unnecessary damages. By
making your patients smarter, you actually can achieve both goals at
the same time.
CUSTOMIZED PATIENT EDUCATION
This type of patient education allows you to speak to the patient about
how to get healthier, how you are the key to that, and the ways you are
going to help them. The more you focus on what to expect and the
anticipated results (good or bad), the better informed your patients will be
when you discuss their options.
Recent studies have suggested that well informed patients are
significantly less likely to file frivolous law suits. This should be music to
the ears of medical malpractice insurers, patient educators, and financial
Knowing that for as little as $5 per day, you can start the education
process either in your waiting rooms via a large screen monitor, in your
exam or in patient rooms, on your portal, and through your patient email
Companies like Halo Health work with your staff to hone the messages to
make them digestible by your patients while still being effectively
communicated. Our products work to personalize your health system and
providers so your patients understand why they made the right choice.
INVEST IN YOUR
HALO HEALTH TODAY!
OR (856) 520-8655.