Managed Disaster Recovery Planning


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Managed Disaster Recovery Planning

  1. 1. emergentYour DisasterRecovery Plan,correct,current andavailableeverywhereMANAGED DISASTERRECOVERY SERVICES
  2. 2.  Planning, designing, documenting and distributing policies,processes and procedures to ensure quick recovery of abusiness IT infrastructure in the event of a disaster, man-made or natural.WHAT IS DISASTERRECOVERY PLANNING?A DR Plan is a document that includes everything anyonewould need to know to restore your business systems to anoperational state.
  3. 3. Without a DR Plan, how would you go about restoringyour businesses systems? Who would do it? Having a Disaster Recovery Plan… Eliminates critical business system downtime Limits the lag of service restoration Mitigates risk of loss of critical business information Enforces good practices in introducing change to business systems Supplements business insurance Strengthens trust in your business on part of customers, suppliers,partners and regulatorsWHY IS A DISASTERRECOVERY PLAN NEEDED?You have insurance to cover your business against theunthinkable, but how long will it take to be back tofully operational?
  4. 4.  Great! Yes, the data is important, but there’s more to a goodDisaster Recovery plan, things that will help you answer toughquestions like these Do you know how long it takes to restore your complete environment Parts of your environment? Do you know how much data you will lose and how this will effectyour business? Do you know how much each hour of downtime costs your business? How many people on staff know how to restore from the vendor’sservice? How long does it take to get ahold of hardware resources if they arerequired? How would staff continue to work if the office itself becamephysically unusable?YEAH, BUT I ALREADY USE A VENDOR TOBACKUP OUR DATA
  5. 5. Four major phases of Disaster Recovery Planning Where are you now? Do you have failover plans in place? Do existing procedures work? Are they locked in one person’s head? Prioritize What are your biggest risks? What systems can your business not run without? Build and distribute a working DR Plan Policies – How you ensure recovery is part of the plan forward Processes – Make sure when things change the plan still works Procedures – Restore individual systems and communicate withstakeholders Test, test, & re-test Pick one of those critical systems you identified – what would happen ifsomeone kicked the power plug? Are you sure? Testing makes you sure…HOW IS A DISASTERRECOVERY PLAN BUILT?AuditPlanWorkTest
  6. 6.  There are two traditional approaches to DR Planning Internal staff  The institutional knowledge is already present  Staff has a vested interest in success  Probably not enough bandwidth  Skills gap  Lack of ‘assignment’ DR Consultant  Strong subject matter expertise  Extra cost  No assurance consultant advisements enacted after engagementWHAT’S GOOD AND BAD ABOUT EITHER?
  7. 7.  Managed Disaster Recovery Planning Services gets all thegood stuff in the right placesHOW DO I GET THE BEST OF BOTH?Staff ConsultantInstitutional knowledgeVested InterestExpertiseBandwidth
  8. 8.  Ensure your DR Plan does not get stale - all changes arequickly and accurately reflected in the DR Plan Manage the distribution of the DR Plan revisions, bothelectronic and paper, guaranteeing everyone has DR Planaccess at all times Make certain the DR Plan works with regularly scheduled andcontrolled testing Organize recovery efforts with a clear well defined action planthat outlines exactly what to do for all involved in restorativeeffortsshareSO, WHY MANAGEDDISASTER RECOVERY PLANNING?Protect your business investment with a quality DR Plan that ismanaged as a service, eliminating pitfalls and hidden costs,both actual and opportunity, and redirect your people tocontinuing to grow your business