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Social Media and Collaboration in Automation and Manufacturing

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Social Media and Collaboration in Automation and Manufacturing

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Presented at the ARC Industry Forum in Orlando, Florida. The presentation highlights the important of surfacing expertise to make it findable and expanding your social network connections.

Presented at the ARC Industry Forum in Orlando, Florida. The presentation highlights the important of surfacing expertise to make it findable and expanding your social network connections.

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Social Media and Collaboration in Automation and Manufacturing

  1. 1. Social Media and Collaboration Jim Cahill 2012 ARC Industry Forum 2/10/2012 1
  2. 2. Social Media and Collaboration— Start With Why 2/10/2012 2
  3. 3. 1. Designing, Building, Running, and Optimizing a Manufacturing Plant is Hard “Our work demands the broadest skill set of any engineering discipline—it requires knowledge of chemical processes, mechanical, electrical, electronics, www.automationworld.com/columns-8219 software, networks and IT‖ –John Berra 2/10/2012 3
  4. 4. 2. Vast Expertise is Retiring and Staff Ranks are Thinning 2/10/2012 4
  5. 5. 3. Communications Technology is Rapidly Evolving 2/10/2012 5
  6. 6. What This Means… • Designing, Building, Running, and 1 Optimizing a Manufacturing Plant is Hard • Vast Expertise is Retiring and Staff Ranks 2 are Thinning • Communications Technology is Rapidly 3 Evolving People are Finding Ways to Get Info and Connect with Experts Faster 6
  7. 7. How? LinkedIn Group Threads Blog posts Facebook Pages 2/10/2012 7
  8. 8. Search is Dominant Way We Find Information 95% ! 2010 Chemical Engineering Magazine Survey
  9. 9. Sad Reality—Most of Our Expertise is Buried in eMail or Lost as Sound Waves 2/10/2012 9
  10. 10. Unburying our Expertise and Making it Findable
  11. 11. Expanding Our Digital Footprint to Make Expertise More Findable Pictures Podcasts Presentations Videos 2/10/2012 11
  12. 12. Making Our Expertise Findable 2/10/2012 12
  13. 13. Fast Search Results Changes Expectations—Shrink Distance to SME!
  14. 14. Connecting With People ―The value of a Social telecommunications network is proportional to the square of the number People of connected users of the system.‖ (n2) system CAHILL’s —Metcalf’s Law 2/10/2012 14
  15. 15. Do Automation and Manufacturing Professionals Connect Together? 2/10/2012 15
  16. 16. Using Social Apps LinkedIn, Facebook, Twitter to Connect 2/10/2012 16
  17. 17. Increasing the Connections of Our Subject Matter Experts
  18. 18. Bringing A Community of Customers, Employees, & Business Partners Together Community.EmersonExchange.org
  19. 19. Think People-To-People, Not Applications   www.slideshare.net/Dell_Inc/three-social-media-steps-for-business
  20. 20. Participation Drives Business Opportunities 2/10/2012 20
  21. 21. Participation Connects Us Closer with Our Customers
  22. 22. Participation Establishes Better Trade Press/Analyst Community Connections twitter.com/JimCahill/editors/members
  23. 23. THANK YOU! Let’s Stay Connected Jim Cahill EmersonProcessXperts.com @JimCahill LinkedIn.com/in/JimCahill Jim.Cahill@Emerson.com

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