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  1. 1. Jermyn E. Williams 2813 NW 59​th​ , Apt. 232 Oklahoma City, OK 73112 (405) 305-9568 (Cell) PROFILE Over 7 years of management and customer service experience in the Welding and Health Fitness industry with focus on providing leadership, a quality product and excellent customer service ● Detailed-oriented, high-energy and strong ability to supervise and train others ● Well-Organized and Innovative Self-Starter with Exceptional Technical Skills ● Team player with exceptional interpersonal and communication skills ● Strength in recognizing, analyzing and solving problems ● Systems: Proficient in Excel, Microsoft Word, Access, Power Point and Outlook EDUCATION Pursuing Degree in Physical Therapy-Oklahoma City Community College, Oklahoma City, OK (2016) AOS Personal Fitness Training, 2014-2015 Welding Certification-Metro Tech (South Bryant Campus), Oklahoma City, OK (2011) Accounting/Business Management-Oklahoma City Community College, Oklahoma City, OK (1997) Southeast High School, Oklahoma City, OK (1997) PROFESSIONAL SKILLS AND ABILITIES Leadership Skills ● Maintains staff by recruiting, selecting, orienting, and training employees ● Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations. ● Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems
  2. 2. ● Assist with the development of personal growth opportunities through Fostering Teamwork, encouraging Self-Development and Giving Feedback ● Prepared bank deposits and addressed customer complaints based on policies and procedures ● Monitored store inventory and ordering inventory by providing the required management reports ● Conduct weekly inventory and place orders to replenish merchandise ● Determined placement of new merchandise and assist in construction of new displays Customer Service/Merchandiser/Sales Skills ● Provides quality service by enforcing quality and customer service standards. ● Monitor customer warehouse inventory levels and submit comprehensive inventory reports each week ● Collaborate with customers to create attractive sales floor displays and make sure that our product is prominently displayed ● Act as the liaison between customers and the company by addressing customer issues and solving customer problems ● Maintained a positive work atmosphere by acting and communicating in a manner that promotes positive environment ● Responsible for generated new business, sale of products and up selling services, ● Demonstrated strong knowledge of various styles and technologies in running shoes Welding/Machine Operator Skills ● Operate machinery used in the production process, or assist machine operators. ● Extremely competent in blue print reading, manufacturing and producing building materials for buildings, sporting venues and bridges, ● Proficient in use of overhead crane operator, 5070 and 6090 saws, GPF operator, welding and torch cutting and CNC operator for OESD ● Cut insulation for commercial and industrial A/C units, adhesive spraying of insulation on assembly line for IEC ● Maintained proper care of all equipment and facilities. ● Followed all safety rules and quality standards by reporting safety hazards and incidents to the supervisor immediately ● Followed all ISO and OSHA standards and maintain documentation applicable to the responsibilities ● Work with team members to maximize productivity and efficiency ● Certified in driving motorized ladder Health & Fitness Service Skills
  3. 3. ● Explain to customers the difference in performance exercise building and convenience related to each training program ● Build rapport with customers by providing accurate fitness and exercise guidance based on personal fitness goals ● Lead and teach exercise routines to include offering training advice and motivation to sign up for programs ● Work with small and large groups to help improve clients’ fitness levels ● Scheduled personal training sessions to be held at clients’ gym or home WORK EXPERIENCE MET (Merchandise Execution Team) – Oklahoma City, OK (05/16 to Present) Sales Counselor and Front Desk Lead – Oklahoma City, OK (04/15 to 05/16) Sales Associate in Fitness– Oklahoma City, OK (02/14 to 04/15) Machinist – Oklahoma City, OK (06/11 to 12/13) Sheet Metal Assembler – Oklahoma City, OK (02/07 to 05/11) Cutter – Oklahoma City, OK (09/04 to 03/05) Assistant Manager – Oklahoma City, OK (10/02 to 09/04) References Available Upon Request