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Using Social Media
to reach people who aren’t online
Part I: The problem, the goal, the project
Nearly 1:3 Americans don’t have access to high speed internet at home
Superior (Douglas Co.)
Chippewa Valley
(Chippewa, Dunn,
Menomonie counties)
Wausau (Marathon Co.)
College of Menominee Nation
Platteville (Grant Co.)
Part II: Building Relationships
Organizational
Project specific
Part II: Building Relationships
Project specific
Part III:
Functional
Part IV: Lessons Learned… or carried forward
Jennifer Smith
UW-Extension Center for Community
Technology Solutions
660 W. Washington Ave. Madison WI 53703
608-890-4255
j.smith@uwex.edu
http://broadband.uwex.edu
Twitter @WI_Broadband

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Using Social Media (to reach people who aren't online)

Editor's Notes

  1. Why are we here? What’s the problem the US is trying to solve?
  2. Define looselyUnited Nations: Broadband is a human right (http://broadband.about.com/od/International/a/United-Nations-Broadband-Access-Is-A-Basic-Human-Right.htm) South Korea goal: 1 G to every home 2012 (http://www.fiercetelecom.com/story/south-korea-sets-1-gbps-residential-broadband-access-goal/2011-02-24)
  3. Searching for jobs Health care research and communication with doctorCommunicate with family Kids and homework Left behind in ways with real socio-economic consequence
  4. About the UWEX broadband project, briefly: http://broadband.uwex.edu/right-hand-content/rh-about-us/about-the-bccb-grants/
  5. His story, and how it exemplifies the Wisconsin UWEX broadband projectBreakout rest of presentationQuestions at end
  6. http://www.delicious.com/sustainablebroadband
  7. http://www.flickr.com/photos/wi_broadband
  8. Working collaborativelySharing resourcesHarmless fun, incentives for involvementSpread out team
  9. Team unityBenefits to a person
  10. http://www.twitter.com/wi_broadband
  11. Context of general AwarenessSupport
  12. WI Broadband case study videos:http://www.youtube.com/wibroadband1Find this presentation on Slideshare:
  13. STATISTICS FOR SXSW INTERACTIVE 2012:• Interactive Conference Participants: 24,569 (from 72 foreign countries)• Interactive Conference Sessions: 1,033• Interactive Conference Speakers: 2,591• Interactive Media in Attendance (approximate): 3,203http://sxsw.com/sites/default/files/attachments/STATISTICS%20FOR%20SXSW%20MUSIC%202012.pdf#overlay-context=resources
  14. Go where the users are: vets centers, backpack mail, church fliers, grocery store bulletins, digital signage at libraries, text messaging, paper/radio/TV, cafés, senior centers, malls 1B Facebook140M TwitterMobile skyrocketingSocial media: digital word of mouth.
  15. http://www.facebook.com/pages/Community-Technology-Center-of-the-College-of-Menominee-Nation/162871757136796
  16. http://www.facebook.com/pages/Community-Technology-Center-of-the-College-of-Menominee-Nation/162871757136796Language heritage, MawawCeseniyah (Chase Knee Ya) Center
  17. Be flexible. Tools change. Build the opportunity to be flexible into your project up front.Silly names, serious use. Selling to boss: ideas, metrics, review cycle.
  18. Cross promote for maximum visibility, SEO Example: business cards, website, social media sites, physical media, ads, in personKeywords, messaging, graphics/graphic look
  19. Collaboration across silos. It’s just another tool and how effective it is, is up to you and how well you use it.If you use it, it’s not guaranteed to succeed, but if you don’t use it, it’s guaranteed to fail. WI Broadband SBA totals through September 2012:Total participants: 3,803,686* *Includes advertising Total activities: 796Total training hours: 22,708Find all WI Broadband project photos at: http://www.flickr.com/photos/wi_broadband/