Hustle Con 2015

Jennifer Quraishi
Jennifer QuraishiEditor and Content Strategist at ThoughtWorks Studios
WhatIlearned:
Hustlecon2015
Hello!
I am Jen Q.
Here’s what I learned from Hustle Con in April
2015. Hustle Con is a conference designed for
non-technical start-up founders.
You can find me at:
@the_hip_hapa
Soyoudon’thavetechskills:
Whatdoyouneedinstead?
A degree
of the con’s 17 presenters:*
65% have
degrees in
economics,
finance, or
business
24% have
political
science degrees
1.5 avg
degrees per
person (range 0
to 3)
*excludes Sat health workshop presenters
Independent wealth and connections help too.
Like, a LOT. You can grow connections through
old-fashioned networking and accelerators like Y
Combinator. Money… well, that’s a little harder.
You may need a “day job” for a while.
A note on gender: only 17% of presenters were
female.
ALL female founders had graduate degrees: Only
2 of the male founders went to grad school.
Schools females attended included Duke, MIT,
Harvard, University of Pennsylvania, and
Carleton.
Okay, enough demographics
What did they SAY?
✖ Get a technical cofounder
✖ Focus on your product’s identity. It
should be clear and easy to explain.
✖ Create a core set of values for your
product, and your team. The words
“purpose”, “clarity”, and “focus”
were used a lot.
MONEY
Summary: it may not come fast.
“I owed $500,000 and maxed out 11 credit cards. 20
people worked for me for free for 2 years, and I was sued
by 5 of them.”
-Tim Westergren, Pandora founder
“I sold my car to fund my move to the Bay Area, got a
$500 studio in El Cerrito in the home of a retired dentist.
And then the bottom dropped out of the economy.”
- Arram Sabeti, ZeroCater founder
MONEY,Part2
To get funding, you’ll have to pitch. A LOT.
Dealing with rejection is tough. Get used to it. Westergren
pitched Pandora 340 times.
Funding is not the goalpost
Funding you raise is not a predictor of how much your
company will be worth. Ebay raised $11M and is now
valued at $420B
It doesn’t count until it’s in the bank
Adam Draper of Boost VC warned of yes-men who’ll say
yes to funding in pitch meetings… and then never send
you a check.
“The product you launch
with will almost certainly
NOT be the product that
finds market fit.”
-Walker Williams, founder of TeeSpring
KillerInsight#1
TEAM
Your team is paramount.
Qualifications are fine, but
it’s better to find the right
personality fit with the
right attitude. “Our biggest
SEO successes were team
members.” - Tim Chen,
NerdWallet
Arum Kang, founder of
Coffee Meets Bagel warned
against hiring contractors:
They don’t have
accountability or stake in
your company.
Soinsteadofmakingmoney,whatshouldIfocuson?
TIME
This is your most
precious resource.
Founder time =
freakin’ solid gold. So
automate as much as
possible. Assemble a
good team. Be agile.
Don’t solve problems
until they exist. Most
importantly: don’t get
burnt out.
howtogetyourfirstusers
IRL
Matt Brimer, founder of
General Assembly says
you gotta meet people in
real life before they’ll
become first users. Do 1
on 1 coffees. Dance. Talk.
Pitch early and often.
Karma
Give karma, get karma.
“Be as useful as
possible.” Introduce
people to each other.
Give advice. But don’t
give away your product
for free.
Convert
Your first users will
ideally become your
champions. First 100
people on Matt Brimer’s
email list, he had met in
person.
Be open
But balance your
membership. Get the
balance between being
“clubby” and full of
randos.
Time
“It will take a significant
amount of time and
effort to bring in your
first users and that’s
okay,” - Walker Williams,
TeeSpring
Small
Small is good. It means
you’re nimble. You can
pivot on a dime. Grow at
scale, don’t worry about
growth hacking. Just
worry about the next
step, not step 10.
Gettingpress/seo
Heidi Zak, founder of Third Love
● PR firms are good at fashion OR tech OR consumer: they
will not do all 3 well. Even if they say they do. They can’t.
● Ask around before hiring a PR firm. Ask former clients how
they liked their experience with a firm.
● Feel free to say NO to press if you’re not ready: just ask for
a rain-check later.
Tim Chen, founder of NerdWallet
- Talking to journalists is really hard. They’re busy.
- SEO is a slog and will take years of work
- LifeHacker mention only garnered $5,000 in revenue
- If you want to reach journalists, hire a former journalist
KillerInsight#2
“The biggest existential risk
to your start-up is you
quitting.”
-Arram Sabeti, founder of ZeroCater
techtips
SEO:LearnhowtheGoogleAlgorithmworks
(becauseit’salwayschanging)
FromjamesbesharaofTilt: Usebraintree,stripe,
companiesthatwilltakecareofsomeoftheregulatory
issuesforyou.
findouttherules,thenbreakthemtoworkin
yourfavor
http://www.businessinsider.com/the-linkedin-hack-that-turned-a-penny-into-100000-2015-4
Getsometechskills:Anyonecancutand
pastefromstackoverflow
Talktoyourusers!Theywilltellyouwhatyou’redoing
wrongandwhatfeaturesyouneed.
TryoutTwilio,useboomerangforgmailtotrackemails,
mailtrack.andcheckoutthenewstuffonproducthunt.
KillerInsight#3
“When you’re small it’s a
knife fight: learn what your
competitors are up to and
crush their output.”
-Tim Chen, founder of NerdWallet
distill
Jessica Scorpio of Getaround:
Killing features is a good way to
focus your business. MAKE BOLD
CHOICES.
to-dolist
+ Find a technical co-founder
+ Create a solid proof-of-concept that is a pain-killer for users, not a
vitamin.
+ Validate the concept and change as necessary
+ Congeal a distinct brand, set of principles that define the product
+ Assemble a kick-ass team of smart people I really like spending
time with and can talk openly with
+ Get a small version of product up and working as soon as possible
+ Recruit users IRL, listen to them, change the product, make users
into champions and evangelists
+ Start creating content around product
+ Prepare for the rollercoaster that is “pursuing funding”
+ Pitch continuously until funding is secured (if needed)
+ Talk to users
+ Investigate press and outreach if ready
+ Start solving problems as the product grows and changes
+ Talk to users
+ Determine if there are any tools that can get rid of regulatory
hurdles for you
+ Empower the team, keep them motivated, invest in them
+ Talk to users
+ Keep on hustlin’
Thanks!
Any questions?
You can find me at:
@the_hip_hapa
jen.phillips.sf@gmail.com
Credits
Special thanks to all the people who made and
released these awesome resources for free:
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✖ Photographs by Unsplash
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Hustle Con 2015

  • 2. Hello! I am Jen Q. Here’s what I learned from Hustle Con in April 2015. Hustle Con is a conference designed for non-technical start-up founders. You can find me at: @the_hip_hapa
  • 4. A degree of the con’s 17 presenters:* 65% have degrees in economics, finance, or business 24% have political science degrees 1.5 avg degrees per person (range 0 to 3) *excludes Sat health workshop presenters
  • 5. Independent wealth and connections help too. Like, a LOT. You can grow connections through old-fashioned networking and accelerators like Y Combinator. Money… well, that’s a little harder. You may need a “day job” for a while.
  • 6. A note on gender: only 17% of presenters were female. ALL female founders had graduate degrees: Only 2 of the male founders went to grad school. Schools females attended included Duke, MIT, Harvard, University of Pennsylvania, and Carleton.
  • 7. Okay, enough demographics What did they SAY? ✖ Get a technical cofounder ✖ Focus on your product’s identity. It should be clear and easy to explain. ✖ Create a core set of values for your product, and your team. The words “purpose”, “clarity”, and “focus” were used a lot.
  • 8. MONEY Summary: it may not come fast. “I owed $500,000 and maxed out 11 credit cards. 20 people worked for me for free for 2 years, and I was sued by 5 of them.” -Tim Westergren, Pandora founder “I sold my car to fund my move to the Bay Area, got a $500 studio in El Cerrito in the home of a retired dentist. And then the bottom dropped out of the economy.” - Arram Sabeti, ZeroCater founder
  • 9. MONEY,Part2 To get funding, you’ll have to pitch. A LOT. Dealing with rejection is tough. Get used to it. Westergren pitched Pandora 340 times. Funding is not the goalpost Funding you raise is not a predictor of how much your company will be worth. Ebay raised $11M and is now valued at $420B It doesn’t count until it’s in the bank Adam Draper of Boost VC warned of yes-men who’ll say yes to funding in pitch meetings… and then never send you a check.
  • 10. “The product you launch with will almost certainly NOT be the product that finds market fit.” -Walker Williams, founder of TeeSpring KillerInsight#1
  • 11. TEAM Your team is paramount. Qualifications are fine, but it’s better to find the right personality fit with the right attitude. “Our biggest SEO successes were team members.” - Tim Chen, NerdWallet Arum Kang, founder of Coffee Meets Bagel warned against hiring contractors: They don’t have accountability or stake in your company. Soinsteadofmakingmoney,whatshouldIfocuson? TIME This is your most precious resource. Founder time = freakin’ solid gold. So automate as much as possible. Assemble a good team. Be agile. Don’t solve problems until they exist. Most importantly: don’t get burnt out.
  • 12. howtogetyourfirstusers IRL Matt Brimer, founder of General Assembly says you gotta meet people in real life before they’ll become first users. Do 1 on 1 coffees. Dance. Talk. Pitch early and often. Karma Give karma, get karma. “Be as useful as possible.” Introduce people to each other. Give advice. But don’t give away your product for free. Convert Your first users will ideally become your champions. First 100 people on Matt Brimer’s email list, he had met in person. Be open But balance your membership. Get the balance between being “clubby” and full of randos. Time “It will take a significant amount of time and effort to bring in your first users and that’s okay,” - Walker Williams, TeeSpring Small Small is good. It means you’re nimble. You can pivot on a dime. Grow at scale, don’t worry about growth hacking. Just worry about the next step, not step 10.
  • 13. Gettingpress/seo Heidi Zak, founder of Third Love ● PR firms are good at fashion OR tech OR consumer: they will not do all 3 well. Even if they say they do. They can’t. ● Ask around before hiring a PR firm. Ask former clients how they liked their experience with a firm. ● Feel free to say NO to press if you’re not ready: just ask for a rain-check later. Tim Chen, founder of NerdWallet - Talking to journalists is really hard. They’re busy. - SEO is a slog and will take years of work - LifeHacker mention only garnered $5,000 in revenue - If you want to reach journalists, hire a former journalist
  • 14. KillerInsight#2 “The biggest existential risk to your start-up is you quitting.” -Arram Sabeti, founder of ZeroCater
  • 18. KillerInsight#3 “When you’re small it’s a knife fight: learn what your competitors are up to and crush their output.” -Tim Chen, founder of NerdWallet
  • 19. distill Jessica Scorpio of Getaround: Killing features is a good way to focus your business. MAKE BOLD CHOICES.
  • 20. to-dolist + Find a technical co-founder + Create a solid proof-of-concept that is a pain-killer for users, not a vitamin. + Validate the concept and change as necessary + Congeal a distinct brand, set of principles that define the product + Assemble a kick-ass team of smart people I really like spending time with and can talk openly with + Get a small version of product up and working as soon as possible + Recruit users IRL, listen to them, change the product, make users into champions and evangelists + Start creating content around product + Prepare for the rollercoaster that is “pursuing funding” + Pitch continuously until funding is secured (if needed) + Talk to users + Investigate press and outreach if ready + Start solving problems as the product grows and changes + Talk to users + Determine if there are any tools that can get rid of regulatory hurdles for you + Empower the team, keep them motivated, invest in them + Talk to users + Keep on hustlin’
  • 21. Thanks! Any questions? You can find me at: @the_hip_hapa jen.phillips.sf@gmail.com
  • 22. Credits Special thanks to all the people who made and released these awesome resources for free: ✖ Presentation template by SlidesCarnival ✖ Photographs by Unsplash
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