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Getting you house in order - Pragmatic Governance in the SME World


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Presented at the World Business Capabilities Congress 2012 in Auckland, 'Getting your house in order - Pragmatic Governance in the SME World' is Jennie Vickers' entry into the Best Practice Competition. Jennie Vickers is the COE (Chief of Everything) at ZeopardLaw and Zeopard. To see a video of Jennie Vickers presenting this session follow the link:

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Getting you house in order - Pragmatic Governance in the SME World

  1. 1. Getting your house in order - Pragmatic Governance in the SME World Jennie Vickers of Zeopardlaw Best Practice Competition December 2012
  2. 2. Bearly Present Directors
  3. 3. Directors who sweat the small stuff
  4. 4. Directors who forget to bring their wisdom
  5. 5. ZeopardLaw
  6. 6. Guidetools Aegility aegilityCLOUD eLEARNING SERVICE PROVEN OVER 10 YEARS Train, track, measure and audit Award winning Cloud eLearning Technology Service available to Business & Training Organizations Reliable - 99.99*% UP time over 10 years No elearning technology to purchase, install, insure, resource, maintain, upgrade or replace - ever!
  7. 7. • Understands the distinctions of good governance • Conducts self effectively efficiently and responsibly • Ensures effective communication with shareholders and other key stakeholders • Contributes to and strives for the creation of a sustainable organisation • Demonstrates strategic foresight Adapted from KPMG’s toolbox to the Not-for-Profit sector Qualities of a successful director
  8. 8. • “The Board’s job is thinking things through and the operational/management focus is about getting things done, boards must primarily be “brains-on, not hands-on.” • Graham Nahkies, BoardWorks international What governance is:
  9. 9. “Governance is not management, rather it is to see that the organisation is well managed without doing the management itself. Accountability is to the organisation not to the individual stakeholders” (Rob Fisher, address to the 2005 NZ Business of Sport Summit”) What governance is not:
  10. 10. The Dynamic Board from McKinsey StrategyInfrastructure Monitoring How good governance is done
  11. 11. How good governance is done Board Governance as Leadership from Chait, Ryan and Taylor StrategicGenerative Fiduciary
  12. 12. Developing a Best Practice to remain “brains on, not hands on”
  13. 13. Effective Best Practice needs to get through to “more of the people more of the time” Thought leaders global model for adaptability
  14. 14. The ZeopardLaw Approach to Governance
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  16. 16.
  17. 17. Checking In
  18. 18.
  19. 19. Foundations 1. Selection, evaluating and developing the CEO 2. Finding adequate financial resources to buy the assets needed to grow the business 3. Lending expertise 4. Approving organisational policies 5. Direction setting
  20. 20.
  21. 21. Oversight 1. Fiduciary role 2. Oversee financial management 3. Ensure appropriate risk management 4. Monitor Performance 5. Legal responsibility and accountability
  22. 22. • Wisdom
  23. 23. Wisdom 1. Big picture view of the organisation 2. Taking a fresh look at opportunites and challenges from a broader perspective 3. Fresh understanding of complex and ambiguous situations 4. Reflections to bring insights
  24. 24.
  25. 25. Horizon 1. Direction setting by shaping and clarifying the mission and vision 2. Strategic thinking and decision making 3. Looking into the horizon and the future
  26. 26. Victorian Gardener’s Mutual Improvement Society
  27. 27. Agenda Design • Need to move beyond the ways of the Victorian gardeners
  28. 28. Thinking - Memory and brain rhythms Refresh with breaks While you take breaks your brain is automatically: Integrating Organising Sorting Associating This will enable problem solutions to emerge over coffee
  29. 29. Demonstrating Success with ZeopardLaw Governance Best Practice• Guidetools going into its 12th year as an SME • Executive Directors value my insights • I do not interfere with operations • Relationships are close and trusting • Other organisations using the model to help them • Used this approach as my guide on a CCO, a sports governing body and a NFP
  30. 30. No more snoozing and no grass clipping
  31. 31. And that is the Best Practice Way to: Get your governance house in order from Jennie Vickers of Zeopardlaw December 2012 $ $ $ $ $$ $ $ $ $ $
  32. 32. • Deal with the most important issues first - if you only got through 1 item what would it be? • Identify each item as to where in the house it sits and mark it as such using colour Order of Events
  33. 33. • Capture decisions not lots of unnecessary blah! • Ensure the wording reflects the actual decision the Board made • Short and to the point but tell the story • Probably no need for seconders Capture