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Going Beyond The Great Idea


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Going Beyond The Great Idea

  1. 1. Getting buy-in and doing effective training for 2.0 projects Jenica P. Rogers-Urbanek Computers in Libraries 2008 Academic Library 2.0 GOING BEYOND THE GREAT IDEA
  2. 2. <ul><li>Without a head lemming, most groups will never step off the cliff. </li></ul>COLLABORATIVE PROJECTS STILL NEED LEADERS
  3. 3. <ul><li>2.0 projects are described as ‘intuitive’, ‘social’, ‘participatory’… but they still need a leader to: </li></ul><ul><ul><li>Sell the idea </li></ul></ul><ul><ul><li>Organize the project timeframes </li></ul></ul><ul><ul><li>Facilitate training, setup, and follow-through </li></ul></ul><ul><li>Learn from Ghandi. </li></ul><ul><li>“ We need to be the change we wish to see in the world.” Step up! </li></ul>Collaborative ≠ self propelled
  4. 4. <ul><li>Most of us are the middle duck, if not the little bitty last duck. You need support from your supervisor, administration, colleagues, and support staff. </li></ul><ul><li>How to convince them all? </li></ul>GETTING YOUR DUCKS IN A ROW: YOU NEED SUPPORT FROM ABOVE, ACROSS, AND BELOW.
  5. 5. <ul><li>Avoid “uncritical me-too-ism” </li></ul><ul><li>Prepare the ground before you begin </li></ul>Sell the project: Utility
  6. 6. <ul><li>Consider each stakeholder separately – what do they care about? </li></ul><ul><ul><li>Be relevant to internal and individual needs </li></ul></ul><ul><ul><li>Bring data to support your arguments </li></ul></ul><ul><ul><li>Adapt to your audience </li></ul></ul>Sell the project: one size does not fit all
  7. 7. <ul><ul><li>Focus on your reality-based library </li></ul></ul><ul><ul><li>Have reasonable expectations </li></ul></ul><ul><ul><li>Do sensible user assessment </li></ul></ul><ul><ul><li>Strive for achievable results </li></ul></ul><ul><ul><li>Plan to measure success in meaningful and do-able ways </li></ul></ul>Sell the project: Avoid truthiness
  8. 8. <ul><li>You wouldn’t want to hang off a building without safety ropes, a training program, and appropriate oversight. We need to apply those same ideas to our projects – even small and informal ones. </li></ul>LOOK BEFORE YOU LEAP: PREPARATION IS ESSENTIAL
  9. 9. <ul><li>Show and Tell </li></ul><ul><li>Provide documentation, no matter how “self explanatory” it seems </li></ul><ul><li>Hands-on exploration is worth 1000 words </li></ul><ul><li>Allow private learning before public roll-out </li></ul><ul><li>Integrate the learning into the doing </li></ul>Multifaceted Training = Learning 2.0
  10. 10. <ul><li>Maybe you do... The path to nirvana runs through training by doing – it’s like constant on the job training, only less painful. </li></ul>“ I DON’T HAVE TIME TO LEARN A NEW TOOL!”
  11. 11. <ul><li>You must teach and learn the basics formally – you can’t skip this step. But, then… </li></ul><ul><li>Encourage exploratory use of the tool </li></ul><ul><li>Assign, delegate, or collaborate on necessary tasks that require use of the tool </li></ul><ul><li>Have an “expert” who is prepared to assist when necessary </li></ul><ul><li>If the tool is relevant and useful, the task work will be relevant and useful – and will facilitate learning the tool with minimal extra time required. </li></ul>Advanced On the Job Doing
  12. 12. <ul><li>You’ve taken the lead, gotten key buy-in, and trained your participants, and now… </li></ul>TIME TO JUMP.
  13. 13. <ul><li>Plan for success – is your project scalable? </li></ul><ul><li>Prepare the ground – will your library know what you’re talking about when you first broach the topic? </li></ul><ul><li>Write it down – document your process for future use. </li></ul><ul><li>Assess the project – what’s working? What isn’t? </li></ul><ul><li>Respond to criticism – and then make appropriate changes. </li></ul><ul><li>Plan for failure – what happens if it falls apart? </li></ul>Other pretty good practices
  14. 14. <ul><li>Lemmings </li></ul><ul><li>Ducks in a row </li></ul><ul><li>iPhone party </li></ul><ul><li>Stephen Colbert </li></ul><ul><li>Safety Training </li></ul><ul><li>Road to Heaven </li></ul><ul><li>Learn </li></ul><ul><li>Base Jump </li></ul><ul><li>All found on Flickr or Wikipedia, licensed for reuse through Creative Commons. </li></ul>Photo Credits
  15. 15. Thanks for listening! Questions and commentary welcome now or during the unconference
  16. 16. Jenica P. Rogers-Urbanek Collection Development Coordinator and Technical Services Team Leader SUNY Potsdam College Libraries [email_address] AIM/Meebo/Twitter: Jenica26