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MACVB Education Summit - Stakeholder Relations

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MACVB Education Summit presentation from Visit Grand Rapids, Inc. about stakeholder relations and how to boost your CVB value

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MACVB Education Summit - Stakeholder Relations

  1. 1. Stakeholder Relations Megan Christianson Executive Director Visit Grand Rapids,Inc.
  2. 2. City Council County Commissioners Economic Development Corporations • Present Annual Report Once a year • Attend meetings when tourism/lodging issues or agenda items • Present Annual Report Once a year • Attend meetings when tourism/lodging issues or agenda items • Present Annual Report Once a year • Attend their Annual Dinner and Meetings Local Stakeholders Civic Organizations • Present Annual Report
  3. 3. Annual Report
  4. 4.  Meet with them once a year face to face  Attend the Chamber Legislative Breakfasts beginning of session and Luncheon end of session  Communicate with them via email and text regarding major legislation issues or items  Form a relationship with Legislative Assistants Legislator Engagement
  5. 5.  Quarterly e-newsletter that includes previous quarters reporting metrics and time sensitive items  Visit every lodging property that collects lodging tax each Spring and sit down with every  E-blast for groups that come to town and create a Welcome Poster Lodging Properties & Business Partners
  6. 6. Quarterly Newsletter  Designed in publisher and saved as pdf  Emailed Quarterly to all Tourism Business Partners (lodging properties, stakeholders and Business advertisers)  Includes previous quarter metrics, time sensitive issues or information  1st quarter give the yearly goals and objectives  Last quarter include annual report
  7. 7. Thank You! Megan Christianson Executive Director Visit Grand Rapids, Inc. Phone: 218-259-0572 Email: megan@visitgrandrapids.com

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