Can You Hear Me Now? Good. Let's Talk Diversity & Inclusion at #ILSHRM14

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In this session that I delivered at the 2014 Illinois State SHRM Conference on August 4th I merged my own personal story of a person living with a severe hearing disability and speech impediment and workplace diversity & inclusion strategy. Diversity & inclusion is no longer just a legislative requirement, it also significantly contributes to employee engagement and top and bottom line business results. Further, the definition of diversity has broadened during the past 10-15 years, and is not limited to sex, race, nationality and persons with disabilities.

I talked about my own personal story --- the good, the bad and the ugly, the business case for workplace diversity and inclusion, how diversity and inclusion plays into the employee experience, and how organizations can create a real diversity and inclusion strategy that truly works.

Published in: Recruiting & HR

Can You Hear Me Now? Good. Let's Talk Diversity & Inclusion at #ILSHRM14

  1. 1. CAN YOU HEAR ME NOW? GOOD.Let’s Talk Diversity, Inclusion & the Employee Experience. #inclusion #ILSHRM14
  2. 2. WHO AM I? WHAT DO I DO?
  3. 3. My house
  4. 4. I BRIDGE EMERGING HR TECH PLATFORMS TO BUYERS
  5. 5. CORPORATE HR TEAMS
  6. 6. HR/RECRUITMENT TECH FIRMS
  7. 7. INDUSTRY EVENTS
  8. 8. WE ALL HAVE A STORY TO TELL
  9. 9. WHAT’S YOUR UNIQUE STORY?
  10. 10. HERE’S MY STORY
  11. 11. I WAS BORN HEARING IMPAIRED
  12. 12. AND WASN’T DIAGNOSED UNTIL I WAS ALMOST 3…
  13. 13. I COULDN’T SPEAK A WORD OF ENGLISH UNTIL MY 3RD BIRTHDAY…
  14. 14. AND I WEAR 2 HEARING AIDS…
  15. 15. IT GETS BETTER…
  16. 16. …I ALSO HAVE A SEVERE STUTTER
  17. 17. IT WASN’T EASY GROWING UP!
  18. 18. I HAD ZERO CONFIDENCE
  19. 19. I WAS ALWAYS EXHAUSTED
  20. 20. MY LOWEST MOMENTEarly February 1990
  21. 21. WHAT DID I DO?
  22. 22. “I LEARNED THAT COURAGE WAS NOT THE ABSENCE OF FEAR, BUT THE TRIUMPH OVER IT. THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL AFRAID, BUT HE WHO CONQUERS THAT FEAR.” NELSON MANDELA
  23. 23. I DECIDED TO FIGHT
  24. 24. COURAGE HARD WORK CONFIDENCE PERSEVERANCE EDUCATION PERSPECTIVE
  25. 25. DO IT ALONE I COULDN’T
  26. 26. SPORTS
  27. 27. CLOSE FRIENDS FAMILY &
  28. 28. UNIQUE INTANGIBLE
  29. 29. I HAVE SUCCEEDED… BUT EVERY DAY IS A STRUGGLE!
  30. 30. I GREW UP…
  31. 31. WHY SHOULD WE CARE ABOUT WORKPLACE DIVERSITY & INCLUSION?
  32. 32. “TO BEST SERVE THE MARKET ONE MUST EMPLOY THE MARKET”
  33. 33. A DIFFERENT ANGLE GENDER SOCIOECONOMIC STATUS RELIGION SEXUAL ORIENTATION DISABILITY SKILLS FAMILY STATUS THOUGHT EDUCATION EXPERIENCE COLOR ETHNICITY WORK/LIFE BLENDING POLITICAL VIEWS DECISION-MAKING TECHNOLOGY AGE MILITARY
  34. 34. 77% 40% 20% 12% Source: www.workforce.com of Executives strongly support diversity initiatives of employees believe their organization is diverse and inclusive When employees feel that they have a more diverse and inclusive workforce… in employee turnover in employee effort
  35. 35. POSITIVE CORRELATION BETWEEN DIVERSE & INCLUSIVE ORGANIZATIONS & BUSINESS SUCCESS
  36. 36. “Organizations understand investing in diversity & inclusion will likely enhance employee engagement, better serve customers and increase their organization’s innovation and agility”. Stacia Sherman Garr VP, Talent Management Research, Bersin by Deloitte, Deloitte Consulting DIGGING DEEPER
  37. 37. Attract Integrate Perform Retain Transition EMPLOYEE EXPERIENCE “Taking a Holistic Approach”
  38. 38. WARREN
  39. 39. HOW?
  40. 40. Values Based Workplace Culture Senior Leadership Commitment— “Walk the Talk” Focus on Constant & Consistent Communication Real Business Measures & Metrics Broaden Your Definition of Diversity—“Serve the Market” Empower Employees— Educate HR Business Practice Re- Engineering SECRET SAUCE
  41. 41. Source: www.diversityinc.com
  42. 42. SO, WHAT’S YOUR STORY?
  43. 43. HOW CAN YOU SUPPORT SOMEONE ELSES STORY?
  44. 44. THE BUSINESS CASE IS CLEAR
  45. 45. INSIDE-OUT APPROACH “NOT A CHECK-BOX EXERCISE”
  46. 46. EDUCATE, EDUCATE… AND EDUCATE SOME MORE!
  47. 47. DELIVER ON PROMISES “WALK THE TALK”
  48. 48. @JeffWaldmanHR /JeffWaldmanHR /in/JeffWaldmanHR /JeffWaldmanHR /u/1/+JeffWaldman/posts /JeffWaldman www.jeffwaldman.ca JeffWaldman1 jeff@stratify.co LET’S CONNECT

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