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Company:American Hospital AssociationWebsite:www.aha.orgIndustry:HealthcareSolutions:• Managed Services• Networking• Profe...
For more informationabout Savvis, orcall 1.800.SAVVIS.1(1.800.728.8471).EMEASavvis UK LimitedTel +44 (...
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American hospital association case study


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American hospital association case study

  1. 1. Company:American Hospital AssociationWebsite:www.aha.orgIndustry:HealthcareSolutions:• Managed Services• Networking• Professional ServicesKey Impacts:• Supplied utility services,managed hosting, virtualLANs and more• Tailored a solution preciselyto business needs• Assured business continuitywith redundant hostinglocations at minimal cost• Allowed zero downtime atswitchoverAmerican Hospital Association leveragesworld-class IT expertise to manage theirtechnology infrastructure while they focuson their core businessNational Healthcare AdvocateAmerican Hospital Association (AHA) represents 5,000 hospitals, careproviders and 37,000 individuals from various health care fields. The AHAacts as an advocate in national health care policy development and providesservices to its members, such as helping hospitals and health care providersform networks for patient care, conducting research and developmentprojects on the structuring and delivery of health care services, as well asproducing educational programs and publications. To accomplish this AHA’sIT department must develop and manage 70 plus websites that interact withtheir members.A Fully Managed SolutionHistorically, AHA had used an alternative hosting provider with a solution thatincluded AHA owning all of the hardware and taking responsibility for all ofthe components of the technical platform. AHA had a proliferation of serversthat needed to be maintained and when the purchase of new equipment andadditional functionality was required, they had to go through a purchasingcycle that could take from 1 to 2 months. In addition, AHA was planning tomove from Sun Solaris to the Red Hat Linux platform and found that theyhad no internal expertise to accomplish this. AHA wanted to maintain theircore competency in managing its business applications and developing webapplications so it made sense to move to a fully managed solution and engagea partner that is an expert in providing these services.AHA looked at a number of hosting providers, but found that Savvis wasthe only company that had a complete solution that included utility services,managed hosting, virtual LANs and more. Savvis has shown that they are aglobal leader in managed services while most other companies only providecollocation of equipment and a small subset of managed Case Study
  2. 2. For more informationabout Savvis, orcall 1.800.SAVVIS.1(1.800.728.8471).EMEASavvis UK LimitedTel +44 (0)118 322 6000Asia PacificSavvis SingaporeCompany Pte LtdTel +65 6768 8000JapanSavvis Communications K.K.Tel +81.3.5214.0151A More Secure, Streamlined EnvironmentWorking collaboratively with Savvis, AHA was able to build theirsolution from the ground up and tailor the infrastructure to theirbusiness needs. While building out a production site in the SavvisChicago data center, AHA was able to separate their staging anddevelopment environments in the Savvis St. Louis data center. Thereplication of these environments at different hosting locationshas provided the added benefit of business continuity with built-in redundancy and fail-over with minimal additional cost. AHA’stwo phase transition began with their Oracle ERP systems andthen culminated in the movement of all web portal applications supporting over 70 web sites. AHA was able toimplement and test their new services with Savvis while continuing to run their current environment resulting in aclean cut over when they were ready with almost zero downtime. “We were very pleased with the build out of ournew hosting environment and our ability to come up live with almost no impact to our employees and members,”said Jack MacKay, AHA’s VP and Chief Information Officer. “In addition, the cost structure has been very beneficialsince we have shifted from capital expenses for purchasing hardware to a predictable monthly operating expensewith no spikes for items like new servers. The transition to Savvis went very smoothly and we are extremely happythat we chose a world-class organization like Savvis.”AHA has adopted a large number of Savvis services including infrastructure, managed services, network andprofessional services for implementation as well as a fixed number of professional services that are used at theirdiscretion each month. They are continuing to explore how Savvis can provide a more secure and streamlined ITenvironment for AHA.© 2008 Savvis, Inc. All rights reserved. Savvis® is the registered trademark of Savvis Communications Corporation.All other trademarks and service marks are the property of their respective owners. - 1 -“Savvis has been great at developing asolid understanding of AHA’s businessneeds and technical challenges and thenworking with my staff to develop flexiblecost-effective solutions. I view Savvis as avaluable extension of my own staff.”- Jack MacKayVP and Chief Information Officer, AHA