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Lean Manga. The KAIZEN Way

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Lean Manga describing The KAIZEN Way.

For more information, visit www.hoshinkanriforest.com or read the book The Hoshin Kanri Forest: Lean Strategic Organizational Design by Productivity Press

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Lean Manga. The KAIZEN Way

  1. 1. The KAIZEN Way 改善道 Dr.-Ing. Javier Villalba-Diez www.hoshinkanriforest.com h4lean@gmail.com
  2. 2. The way is the goal.
  3. 3. The KAIZEN Way or 改善道 is the way of self discovery and in the end the way of self fulfilment. Although the way is long, there are on this way many rewards. It all starts with the first shot… Why do birds fly in formation? Do they all know the way? How do they know the direction? Let us observe and try to understand the flocking behavior of birds. Alignment is an emergent property of complex system that arises out of individual behavior. What is the individual bird behavioral pattern that creates and sustains such flocking formation as a group?
  4. 4. Let us observe the behavior of one individual bird… The behavior of one bird depends on the behavior of other birds dynamically. The bird avoids contact with others within the red“Trust Circle”. The bird adds up the vector of flying direction of all birds within the green“Connectivity Circle” and adapts its own direction and speed. The bird observes two parameter dynamically: trust and connectivity. The Alignment level depends on two parameters: the“circle of trust”and the“circle of connectivity”. It is important to understand that the average connectivity degree of a network influences its performance. The behavior of a network is not linear As long as the connectivity degree remains under a certain threshold, the network performance follows an almost constant linear growth. Once we achieve a certain critical point, things change dramatically… … passed a certain connectivity degree, the network´s performance grows exponentially.
  5. 5. SOJIJI TEMPLE CLOSE TO TOKYO, JAPAN SEPTEMBER 2009 SHODO (書道) CAN TELL A LOT ABOUT PEOPLE… LIKE WHAT FOR INSTANCE? SHODO (書道) MEANS “THE WAY OF CALLIGRAPHY” SHIT! WHAT CAN YOU SEE ON THE PAPER? HERE WHAT DO YOU MEAN? IT IS BEST IF YOU LEARN ALL THE TIME IT IS THE MARK THAT YOU LEAVE IN A MOMENT… HOPEFULLY YOU LEAVE THE MARK YOU WANTED BECAUSE IT IS ALL YOU HAVE… WELL… A SYMBOL …AND WHAT IS THE SYMBOL MADE OF? A LINE …AND WHAT DOES IT MAKE IT A LINE? ARE YOU NUTS? I MEAN IT ALL SERIOUSLY. THE LINES WERE PAINTED WITH A PINSEL. WHAT IS SURROUNDING US IN THE ZENDO? PAPER WALLS. … AND WHAT MAKES THEM WALLS? THE SPACE. WHAT DOES MAKE A LINE UP? THE SPACE AROUND IT! BOTH THE FORM AND THE SPACE AND HOW THEY INTERACT ARE IMPORTANT. THE WAY OF CALLIGRAPHY AND THE WAY OF KAIZEN ARE ALL ABOUT HOW THESE TO REALITIES INTERACT. WHAT YOU MEAN IS… ZENDO (全道) IS A ROOM WERE TO FIND ZEN.
  6. 6. The natural 道 of a process is a circle. If you ask yourself if its better or worse to start 改善 bottom- up or top-down, this very question IS the problem. But be careful and aware! Leaders in organizations define the nature of success. Always observe the POWER- STRUCTURE within the organization.
  7. 7. “Amicus Plato, sed magis amica Veritas.” I really admire Mike Rother, but his KATA related Idea of “Future States”could drive you to disaster! The reason for this is the Buddha- Nature of any Process. The problem is that, whenever I explain this in such terms, west managers make fun of it and say I am“outspaced”. West Managers typically do not understand this spirituality. That´s why I will use natural science to get those folks to listen. If we try to visualize POWER-STRUCTURES in organizations as gravitational fields, we will soon see organizations as very complex systems. The elements in the organization struggle in a constant fight for resources. Just like with the flocking behavior of birds, the action of every individual influences all the rest. So, what does all this mean for the organizational dynamics, and what does this have to do with the incompleteness of Rother´s KATA Model?
  8. 8. In the Rother KATA Model, Goals play the role of the sun. All turns around them following a clockwork PDCA Circle. But… what if the sun would move (as it does in reality)? The the beautiful clock- work that KATA describes would not work anymore. What we have is a spiral. Much more complex in its nature, because it is describing a dynamic non-linear process. So as the earth is not flat, the reality of the KAIZEN process is not fully represented by Rother´s KATA The dynamic in the organization represents the KAIZEN Way. This Dynamic can only be understood from an emergent perspective.
  9. 9. MANNHEIM GERMANY JANUARY 2012 SHODO (書道) CAN TELL A LOT ABOUT PEOPLE… HOPEFULLY IT IS THE SCAR YOU WANTED TO LEAVE… LIKE WITH THE SWORD OF THE SAMURAI… IF YOU DOUBT, IT WILL BE SEEN IN THE PAPER. … BECAUSE YOU DO NOT HAVE A SECOND CHANCE. PERFECT!

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