Mastering Workplace Performance

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  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Every company has their own “so that.” Whether it’s called a purpose, guiding principles, a mission statement or goals and objectives, each organization aligns its resources toward a common, pre-defined set of results. Looking toward where you want to be three months from now, what kinds of goals and objectives must you strive to work toward?
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Workbook is two-fold – A workbook for today and A resource for later
  • Mastering Workplace Performance

    1. 1. Welcome! Mastering Workplace Performance Seminars presented by: Jason W. Womack, MEd, MA Jason@WomackCompany.com US 805 640 6401 UK 020 8144 7000 www.WomackCompany.com 1
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    5. 5. Maximize your focus & facilitate your workflow. Please review those three paragraphs, and underline just 3 words that stand out to you as significant to your personal development and professional success. 3
    6. 6. Mastering Workplace Performance 4
    7. 7. Mastering Workplace Performance The Womack Company (www.WomackCompany.com) 4
    8. 8. Mastering Workplace Performance The Womack Company (www.WomackCompany.com) Jason W. Womack, MEd, MA, expert speaker/author 4
    9. 9. Mastering Workplace Performance The Womack Company (www.WomackCompany.com) Jason W. Womack, MEd, MA, expert speaker/author Clients include: Bank of America, Timken Aerospace, Related, New York Life Insurance Company, Credit Suisse (Offices in: New York, The Bahamas, London, Raleigh, Zurich), US Navy, University of California-Berkeley, Native American Health, Harvard Business School, The World Bank, World Wildlife Fund, United Way, Wells Fargo, Edward Jones, EADS-North America 4
    10. 10. Mastering Workplace Performance The Womack Company (www.WomackCompany.com) Jason W. Womack, MEd, MA, expert speaker/author Clients include: Bank of America, Timken Aerospace, Related, New York Life Insurance Company, Credit Suisse (Offices in: New York, The Bahamas, London, Raleigh, Zurich), US Navy, University of California-Berkeley, Native American Health, Harvard Business School, The World Bank, World Wildlife Fund, United Way, Wells Fargo, Edward Jones, EADS-North America What I plan to share with you today... “Solutions For the Speed of Life” 4
    11. 11. JasonWomack / TheWomackCompany 5
    12. 12. Please Open to Pages 3-4 Please fill in the blank lines for each category. Simply write down what you think about. Spelling does NOT count No one will see this but you Go for quantity...leave prioritization and significance behind Please write as many as possible! 6
    13. 13. Practice makes Habit! 7
    14. 14. Practice makes Habit! What you usually have done by 11am. 7
    15. 15. Practice makes Habit! What you usually have done by 11am. Tools/systems you use daily. 7
    16. 16. Practice makes Habit! What you usually have done by 11am. Tools/systems you use daily. Things you do weekly to rest, relax and rejuvenate. 7
    17. 17. Our Philosophy of Productivity Be, work and live at your 100% 8
    18. 18. 2 Questions to Ask About Work* *My definition of Work found at: www.JasonWomackBlog.com 10
    19. 19. 2 Questions to Ask About Work* What will this look like when I am done *My definition of Work found at: www.JasonWomackBlog.com 10
    20. 20. 2 Questions to Ask About Work* What will this look like when I am done What do I need to do next to get started? *My definition of Work found at: www.JasonWomackBlog.com 10
    21. 21. 3 Kinds of Work We Have 12
    22. 22. 3 Kinds of Work We Have Work we have to think about 12
    23. 23. 3 Kinds of Work We Have Work we have to think about Work to manage over time 12
    24. 24. 3 Kinds of Work We Have Work we have to think about Work to manage over time Work to do sooner than later 12
    25. 25. 4 Limited Resources We Manage 14
    26. 26. 4 Limited Resources We Manage Time 14
    27. 27. 4 Limited Resources We Manage Time Energy 14
    28. 28. 4 Limited Resources We Manage Time Energy Focus 14
    29. 29. 4 Limited Resources We Manage Time Energy Focus Tools/Systems 14
    30. 30. How it works... Tools/Systems Focus Energy Time 15
    31. 31. 16
    32. 32. To effectively manage your self and your time... 17
    33. 33. To effectively manage your self and your time... Primary focus... Thinking Process/Methodology 17
    34. 34. To effectively manage your self and your time... Primary focus... Thinking Process/Methodology ...and then figure out the: System/Tool/Technology 17
    35. 35. 18
    36. 36. #1: Set up your Daily Dashboard... and look at it several times each day. www.OutlookDashboard.com 18
    37. 37. Paper Systems to set up a dashboard include: Legal pad Time Design Day Runner Day Timer Franklin Planner etc 21
    38. 38. Digital Systems to set up a dashboard include: Palm Desktop Lotus Notes gMail Microsoft Outlook Microsoft Entourage etc 22
    39. 39. This is what we call: The Outlook Dashboard Visit http://www.OutlookDashboard.com
    40. 40. 24
    41. 41. CONTROL + SHIFT + M = A New E-mail Message (While you’re reviewing your calendar!) 24
    42. 42. CONTROL + SHIFT + M = A New E-mail Message (While you’re reviewing your calendar!)
    43. 43. 26
    44. 44. CONTROL + SHIFT + M = A New E-mail Message (While you’re reviewing your calendar!) 26
    45. 45. www.OutlookDashboard.com
    46. 46. www.OutlookDashboard.com
    47. 47. 28
    48. 48. 28
    49. 49. Consider starting each work session in the “Dashboard” view - this enhances your focus each time you start up again… 28
    50. 50. Consider starting each work session in the “Dashboard” view - this enhances your focus each time you start up again… 28
    51. 51. Consider starting each work session in the “Dashboard” view - this enhances your focus each time you start up again… 28
    52. 52. 29
    53. 53. For complete directions on setting up your Outlook Dashboard… Please visit: www.OutlookDashboard.com 29
    54. 54. 30
    55. 55. #2: Amend E-mail subject lines (coming AND going...) 30
    56. 56. 31
    57. 57. 31
    58. 58. 32
    59. 59. 32
    60. 60. 32
    61. 61. 33
    62. 62. The action I need to take “next” 33
    63. 63. The action I need to take “next” 33
    64. 64. The action I need to take “next” 33
    65. 65. 34
    66. 66. 34
    67. 67. 35
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    69. 69. 37
    70. 70. 3: Use signatures as templates to answer frequently asked questions or provide the same information to a different group or person. 37
    71. 71. 38
    72. 72. Please bring to mind one topic/ question you know you have responded to/answered more than once... 38
    73. 73. Please bring to mind one topic/ question you know you have responded to/answered more than once... Directions... Contact information... How to... What are the benefits of... Where to find the... etc... 38
    74. 74. Do you have a signature with just your contact information? 39
    75. 75. 40
    76. 76. 40
    77. 77. 41
    78. 78. 41
    79. 79. This one “signature” is 1343 words long. Enough to save me about _?__ minutes of typing/thinking time. 42
    80. 80. This one “signature” is 1343 words long. Enough to save me about _?__ minutes of typing/thinking time. If I typed 50 words a minute... 26 minutes! 42
    81. 81. For Videos, Ideas and Articles 43
    82. 82. For Videos, Ideas and Articles www.SeeJasonSpeak.com 43
    83. 83. For Videos, Ideas and Articles www.SeeJasonSpeak.com www.WomackLibrary.com 43
    84. 84. 44
    85. 85. 4: Create (and maintain, and review!) agendas for people you meet or speak with regularly 44
    86. 86. 4: Create (and maintain, and review!) agendas for people you meet or speak with regularly Please see our recent YouTube video on using/maximizing “Agendas” ...just E-mail us for the link! 44
    87. 87. 45
    88. 88. Remember, all of these tips are method first, technology second... 45
    89. 89. Remember, all of these tips are method first, technology second... This one tip can save you between 10-50% of the time you spend in meetings, whether formal and scheduled or impromptu “in the hallway.” 45
    90. 90. 46
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    98. 98. 48
    99. 99. RIGHT-CLICK Hold and Drag to e-mail the agenda 48
    100. 100. 49
    101. 101. 49
    102. 102. 50
    103. 103. #5 Get your E-mails out of your inbox (Move them around to the taskpad, calendar, address book or notes...) 50
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    126. 126. 1. View the Digital Dashboard 2. Change E-mail subject lines 3. Create signatures for frequent responses 4. Use agendas 5. Move E-mails out of the inbox
    127. 127. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    128. 128. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    129. 129. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    130. 130. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    131. 131. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    132. 132. On Tuesday, 9/9/08 12:02 PM, Steve wrote: Jason, A few days after I attended your class I went on vacation for 2 weeks. Well, now I'm back and have been putting into practice many of the improvements we discussed in class. So far, I have: Changed the subject line of emails in my inbox Created an agenda category in my tasks to track discussion items for the future Used many of the keyboard shortcuts we learned Used verbs for tasks and subject lines I have to report this is a huge success. My energy and focus have improved a great deal. I can now see progress towards achieving my long term goals. Finally, I'd like to thank you. I'm quite sure the lessons learned in your class will make a difference in my life and career. Global Head of Project Services End User Platform, New York City 61
    133. 133. We publish a newsletter every two weeks. Or, you can visit our blog 3-4 times per week! www.WomackBlog.com http://www.twitter.com/JasonWomack http://www.facebook.com/JasonWomack http://www.linkedin.com/JasonWomack Please just pass your business card forward, or leave your e-mail address on the sign-up list. Your contact information is never sold or distributed. 62
    134. 134. Our newsletter www.WomackCompany.com 63
    135. 135. Our newsletter Regular ideas www.WomackCompany.com 63
    136. 136. Our newsletter Regular ideas Inspiring stories www.WomackCompany.com 63
    137. 137. Our newsletter Regular ideas Inspiring stories Free www.WomackCompany.com 63
    138. 138. Personal/Professional Productivity Assessment - Part 2 (A 5-day experiment) 64
    139. 139. Personal/Professional Productivity Assessment - Part 2 (A 5-day experiment) What would you like to do by 11am? 64
    140. 140. Personal/Professional Productivity Assessment - Part 2 (A 5-day experiment) What would you like to do by 11am? How might you use one tool/ system differently? 64
    141. 141. Personal/Professional Productivity Assessment - Part 2 (A 5-day experiment) What would you like to do by 11am? How might you use one tool/ system differently? What could you do weekly to rest, relax and rejuvenate? 64
    142. 142. This is more than just “time management…” Solutions for the Speed of Life www.WomackCompany.com 65
    143. 143. 66
    144. 144. 700,000 40,000 1,000 180 7 1 66
    145. 145. 67
    146. 146. 700,000 hours ~ 80 year life 67
    147. 147. 700,000 hours ~ 80 year life 67
    148. 148. 68
    149. 149. 40,000 thoughts per day 68
    150. 150. 40,000 thoughts per day 68
    151. 151. 69
    152. 152. 1,000 mouse clicks per day 69
    153. 153. 1,000 mouse clicks per day 69
    154. 154. 70
    155. 155. 180 interruptions per day 70
    156. 156. 180 interruptions per day 70
    157. 157. 71
    158. 158. 7 things on our mind at once 71
    159. 159. 7 things on our mind at once 71
    160. 160. 72
    161. 161. 1 thing we can focus on at a time 72
    162. 162. 1 thing we can focus on at a time 72
    163. 163. Page 14 Our Philosophy of Productivity Be, work and live at your 100% 73
    164. 164. Make a list using this prompt: 74
    165. 165. Make a list using this prompt: I know I am at my best... 74
    166. 166. Make a list using this prompt: I know I am at my best... ...when I eat breakfast. 74
    167. 167. Make a list using this prompt: I know I am at my best... ...when I eat breakfast. ...when I prepare a day or two ahead of time. 74
    168. 168. Make a list using this prompt: I know I am at my best... ...when I eat breakfast. ...when I prepare a day or two ahead of time. ...when I get to finish something each day. 74
    169. 169. Make a list using this prompt: I know I am at my best... ...when I eat breakfast. ...when I prepare a day or two ahead of time. ...when I get to finish something each day. I know I’m at my best when... 74
    170. 170. 75
    171. 171. www.TED.com www.TED.com 76
    172. 172. 77
    173. 173. 77
    174. 174. Please Return to Pages 3-4 Please fill in the blank lines for each category. Simply write down what you think about. Spelling does NOT count No one will see this but you Go for quantity...leave prioritization and significance behind Please write as much as possible! 78
    175. 175. Pages 15-16, 17-18 2 Questions to Ask About Work 79
    176. 176. #1. What do I need to do next? 80
    177. 177. Work to Do Answer the question: Where do I start on this? 81
    178. 178. Work to Do Using your list of “think about/talk about” write down several next actions you need to DO as soon as possible Answer the question: Where do I start on this? 81
    179. 179. 82
    180. 180. #2: What will this look like when I am done? 83
    181. 181. Work to Manage Answer the question: When am I finished on this? 84
    182. 182. Work to Manage Using your lists of “think about/talk about” and things to do, please write down several multi-step outcomes you are managing Answer the question: When am I finished on this? 84
    183. 183. Four resources you manage, when you get things done Tracking and improving your way to success; If it is measured, it is improved…
    184. 184. TIME (How do you maximize minutes, hours, days and weeks?)
    185. 185. TIME
    186. 186. TIME Wednesday Thursday Friday Monday 9-9:30 9:30-10 10-10:30 10:30-11
    187. 187. ENERGY/EFFORT (When are you fresh and alert and how do you gain energy?)
    188. 188. ENERGY/EFFORT
    189. 189. ENERGY/EFFORT Early AM AM Early PM PM
    190. 190. FOCUS (How can you discover and sustain processes to focus on priorities?)
    191. 191. FOCUS
    192. 192. FOCUS Multiple things simultaneously (Parallel Processing) One significant task or project at a time (Single focusing)
    193. 193. SYSTEMS/TOOLS (What tools make it easier to work and get the right things done?)
    194. 194. SYSTEMS/TOOLS
    195. 195. SYSTEMS/TOOLS Digital Systems Paper-Based Systems Combination/ Other
    196. 196. Our specialty...the “-ologies” What makes for a “productive” day? 95
    197. 197. Psychology: What happens when you’re thinking about working? 96
    198. 198. 97
    199. 199. Technology: Wasn’t “gear” supposed to make life and work easier??? 98
    200. 200. 99
    201. 201. Sociology: What happens when you sit down with other people and try to get things done? 100
    202. 202. 101
    203. 203. Physiology: How can our bodies keep up with the pace and speed of our areas of focus/interest? 102
    204. 204. 103
    205. 205. JasonWomack / TheWomackCompany 104
    206. 206. Much More to Talk About! 105
    207. 207. Much More to Talk About! www.WomackCompany.com 105
    208. 208. Much More to Talk About! www.WomackCompany.com www.WomackBlog.com 105
    209. 209. Much More to Talk About! www.WomackCompany.com www.WomackBlog.com www.twitter.com/JasonWomack 105
    210. 210. Much More to Talk About! www.WomackCompany.com www.WomackBlog.com www.twitter.com/JasonWomack US: 805.640.6401 UK: 020 8144 7000 105
    211. 211. Much More to Talk About! www.WomackCompany.com www.WomackBlog.com www.twitter.com/JasonWomack US: 805.640.6401 UK: 020 8144 7000 Please do subscribe to our newsletter! 105

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