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Corporate University


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Corporate University

  1. 1. 6th Annual CORPORATE UNIVERSITY Driving Innovation through Learning and Development Summit TM May 19-21, 2009 Hyatt Regency McCormick Place • Chicago, IL Featuring Corporate University All Stars: Phil Morel David Lamb Matthew Peters Linda Landry Kee Meng Yeo Greg Inozemcev Director Vice President, Learning Chief, Office of Learning & Senior Director, Global Director, Global Leadership Facilitator, MICROSOFT & Media Services, Orkin Career Development Learning & Development Learning & Organizational University DEFENSE INTELLIGENCE NUANCE Development Effectiveness ROLLINS, INC. AGENCY COMMUNICATIONS AMWAY JETBLUE AIRWAYS INSPIRE every employee to engage in the culture of continuous learning CREATE an environment where knowledge sharing is encouraged ACHIEVE greatness and drive innovation at every level Sponsored By:
  2. 2. Learning Objectives: 6th Annual Ensure you meet the training needs of your • CORPORATE employees UNIVERSITY Assess, develop and validate a solid business • May 19-21, 2009 case for the use of learning technology Hyatt Regency McCo Summit rmick Place • Chicago TM Upgrade your existing content and training • , IL Dri ving Innovation throu programs gh Learning and Devel opment Dear Colleague, Create a blended learning environment • Develop Gen-X & Gen-Y more rapidly to • The harsh reality has set in - do more with less become leaders and managers is here. We need to be our training programs frugal and thoughtful now more than ever. about every dollar spent Integrate learning with the talent suite • in 2009 is all about value: Defining, Creating, Me asuring, Quantifying the Value of Learning , Communicating, De . livering, and Proving This is your opportunity to learn new perspectiv es, share success stories , drive innovation and know where you’re goi Here’s a rundown of wh ng. at you’ll experience at Who Should Attend: the 6th Annual Corporate University Summit: Stimulating Program Desig Problem Solving Scenar n: Less power point and more discussion on VPs, Directors, Senior Managers of: new ideas…you won’t ios: Interaction is virtual go home empty-hande Learning and Development ly always better for the multiple ideas through • d! these shared learning ses brain if learning is the outcome. Exchange sions! More networking: Co Corporate Universities nnect with the people • you want to meet throug speed networking! Fos h extended breaks, lun ter new relationships! Corporate Training ches and regionalized • Together, we have the Instructional Design • power to proactively init iate meaningful change . Curriculum Design • I look forward to meetin g you in Chicago this Ma eLearning y! • All the best, Organizational Effectiveness • Organizational Development • Human Capital • Workforce Planning • Succession Planning and Development • Talent Management • About the Venue: This program has been approved for recertification credit hours through the Human Resource Certification Hyatt Regency Institute (HRCI). For more information about certification or recertification, please visit the HRCI McCormick Place homepage at 2233 South Martin L. King Drive, Chicago, Illinois, USA 60616-9985 Tel: 1-312-567-1234 Sponsorship and Exhibition Opportunities What are you waiting for? Get involved! attendance by top level professionals across industries and With amenities designed to pamper every guest, natural functions. Together we can provide them with a one-stop-shop lighting throughout and friendly staff, the Hyatt Regency Don’t Miss your Opportunity To: SPEAK, SPONSOR, EXHIBIT, for all their marketing and business needs. McCormick Places hotel remains the preferred choice for and NETWORK… visitors year after year. IQPC has secured a special group Contact Thomas Boccard, Sponsorship Manager, rate for CU Summit attendees. The group rate is or at 866-232-8660. CUSTOM-TAILORED MARKETING SOLUTIONS: As a professional, available 3 days prior and 3 days post event dates, you recognize how challenging it is to navigate through to the For media opportunities contact Nisha Prasad at before April 25, 2009, and is subject to availability. The actual decision maker. Corporate University Summit attracts group rate is $249 per night + taxes. Please see the event website for more information. 2
  3. 3. PRE-CONFERENCE INTERACTIVE WORKSHOPS Tuesday, May 19, 2009 A B 8:30 am – 2:30 pm 8:30 am – 2:30 pm Launching a Corporate University Developing Global Leadership Expertise You have only one opportunity to launch a Governance: who decides what? Globalization and the context of global business How is global leadership developed? • • corporate university and get it right. Since no two Relationship building have given rise to new leadership challenges. In Development program caveats • • organizations are exactly alike, every corporate Organizing the corporate university response, corporations are increasingly tasked with Assessment instruments • • university has its own unique design and structure. Staffing the corporate university developing global leadership skills in their Sample training modules/Exercises • • Trying to develop the blueprint for your design can Funding the corporate university workforce. The workshop summarizes the basics of - Global Leader Case Study • lead you to a conglomerate of mismatched Performance analysis and development delivery global leadership, illustrates what global leadership - Intercultural Competence • resources, loose definitions, and varying Build internal loyalty, relationships and success expertise looks like, and identifies the primary global - Stakeholder Dialogue • perspectives that do not necessarily address your Evaluating and measuring the value of a corporate leadership competencies based on research. - Leadership Simulation • organization’s corporate culture and resourcing university Building on this foundation, the rest of the Joyce Osland needs. In this workshop you will learn: Metrics for measuring success workshop is devoted to development caveats, • Lucas Endowed Professor of Global • The value of a corporate university assessment instruments, and, primarily, hands-on Karen Barley Leadership • Planning the corporate university: strategy and demonstrations of competency modules and President & Co-Founder SAN JOSE STATE UNIVERSITY direction developmental techniques and technology. CORPORATE UNIVERSITY ENTERPRISE, Margie Meacham • Determining the scope, stakeholders and Outline: INC. CEO/CLO operating principles • The business case for global leadership MEACHAM LEARNING • The global context and its impact on leadership • What does global leadership expertise look like? • The Pyramid Model of Global Leadership Competencies C 9:00 am – 12:30 pm Site Tour at Hamburger University Hamburger University – McDonald’s Center of Training Excellence In 1961, Fred Turner, McDonald’s former senior chairman and Ray Kroc’s first grillman, founded Hamburger University in the basement of a McDonald’s restaurant in Elk Grove Village, Illinois. Since its inception, training at Hamburger University has emphasized consistent restaurant operations procedures, service, quality and cleanliness. It has become the company’s global center of excellence for See how it all began and why Hamburger U is still the model many corporations are following when building McDonald’s operations training and leadership development. their training & development programs. Transportation will be provided. SPACE IS LIMITED! D E 2:30 pm – 5:30 pm 2:30 pm – 5:30 pm Electronic Performance Support Systems Lab: Design & Develop Improve Your organization’s Talent Management Strategy in 3 “Point of Need” Self-Instruction Hours! (Guaranteed) According to research conducted by IDC (a premier Create EPSS solutions that improve learner In this interactive workshop we tackle all aspects of then break into discussion groups and begin • global provider of market intelligence), knowledge retention and job performance, and reduce a successful talent management strategy, discuss exercises to identify strengths and weaknesses of workers spend 15 to 30 percent of their time training and support costs. best practices and help each participant craft an existing strategies before finalizing your improved researching and gathering information—they are Follow the essential steps and methods involved in improved talent management blueprint. Come approach. • successful at finding what they need less than 50 building and implementing effective performance prepared to learn, share and contribute. • Recruiting and onboarding percent of the time. Systems, processes, and support systems to ensure that the EPSS is easy to Review talent management best practices from • Performance management and evaluations products are continuously being introduced into use and successfully adopted by the end users. multiple angles • Development planning organizations as they are undergoing constant Avoid the problems or complications that may • Talent management an integrated approach (case • Learning Management • change. Constant change within the workplace arise when building an EPSS to simplify the study) • Succession planning contributes to a loss in productivity when employees process and save you time, money, and • Technology’s role in a successful talent strategy. • Knowledge Management in a Web 2.0 world spend their time on ineffective research and aggravation. Can you be successful without it? Jeremy Tillman information gathering activities. An Electronic • Talent management won’t be the same tomorrow Brian Makowski Founder & CEO Performance Support System, or EPSS, that provides is your organization ready? Vice President, Training Development TRAINUP.COM fingertip information may need to be added to your • Talent management on a shoestring budget O/E LEARNING blend of learning solutions. In this workshop, you Anna Williams learn how to: Dissect and improve your current strategy from Executive Director of Corporate Training • Determine when an EPSS solution is the right Kelly Condron top to bottom Solutions, TRAINUP.COM deployment choice over or in addition to other Performance Improvement Specialist Our experts share key insight and successful forms of learning to increase speed to O/E LEARNING strategies for each component listed below. You’ll competency and reduce errors/misinformation. Sponsors: 3 Register Today! Call or 416-597-4734
  4. 4. MAIN AGENDA DAY ONE Wednesday, May 20, 2009 Registration & Coffee Speed Networking by Region 11:30 Panel: Boomers, Generation X & the 7:30 9:30 Millennials: Bridge the Divide in the Looking to meet more people in your area? Here’s your Chairperson’s Opening Remarks Workplace 8:30 chance to showcase your rapid-fire networking skills! This structured speed networking will help you meet Why “Business as Usual” just won’t do for the new • Keynote: How to Succeed in the Brave New 8:45 conference colleagues and give you the opportunity to generation of employees World of “Pull” vs. “Push” Learning build new relationships to identify deal-making and Understand how these generations learn • What if you were running a learning organization where partnership opportunities in the industry. Create a culture of shared learning & development • consumption of all your learning offerings was purely Develop a blended learning solution • 10:00 Morning Networking Break voluntary? What if you received at least half of your Prepare for the changing demographics • yearly funding based on the number of offerings Make learning enjoyable for all learning styles • 10:45 Panel: Emotional Engagement in Uncertain consumed? What if the consumers of the learning were Moderator: Economic Times predominately GenY and worldwide? What if you needed Tom LeNoble a platform to drive collaboration, build community, and With a number of corporations eliminating thousands of Chief Support Officer get everyone to share ideas and knowledge; one that is positions, retaining and managing talent is crucial to SUPPORTSPACE highly accessible any time and from anywhere? How maintain company success. During these uncertain Panelists: would you do it? How would you pull in your learners so economic times, training and development must continue Paul Bickford that they wanted to learn and share their knowledge with to keep up productivity. Hear what organizations are National Sales Trainer others? Hear how Microsoft tackled these questions and doing with rational and emotional engagement and WOLSELEY established a thriving “PULL” learning organization where innovation in this environment. half of all Microsoft employees worldwide voluntarily Shari Hill Moderator: consume its offerings. Come see the innovative social Director of Human Resources Melonie Boone PHR media platform that connects learners and challenges WARADY & DAVIS, LLP Sr. Director, Human Resources them to “Dare to Share” their knowledge with others. ONEPOINT PATIENT CARE Sabrina King Phil Morel Director of Talent Development Panelists: Director TTX COMPANY Scott Wigley MICROSOFT (former) Director, Executive Talent Development 12:15 Luncheon AMERICAN EXPRESS Toni-Ann Mills 1:30 AFTERNOON BREAKOUT SESSIONS Director, Global Sales Learning and Development - 5:30 Here’s your chance to customize your learning experience. FENWAL, INC. You don’t have to sit in the same track throughout the Beth Bratkovic afternoon. Move around from track to track and attend Vice President, Talent Development the sessions most important to you! GENERAL GROWTH PROPERTIES Track A Track B Track C Social Networking: Learning Theory in Action Achieving Operational Excellence Through Develop Tomorrow’s Leaders and Keep Them 1:30 Blended Learning in Sales, Customer Service, Social networks have changed the way that the world Gain a deeper understanding of how individual leadership • and Team Building Skills communicates and informs. From blogs and discussion boards strengths fit into different environments to Facebook, LinkedIn and even Twitter, the sharing of Accelerate culture shift in talent management, employee Understand personal leadership strength and weaknesses • • information has never evolved at a more rapid pace. The development, and learning philosophies from multiple viewpoints amount of aggregated knowledge amassed through social Articulate and share the vision of Operational Excellence Engage employees in an improvement process that imbeds • • networks has quickly superseded any formal effort to publish throughout all levels of the company the goals of the organization information. The question remains, can social networks Involve employees to obtain buy-in, promote success, and Identify program champions to be evangelists • • change the way we learn and educate? Can these tools be positively affect change Samantha Snyder harnessed to include actual learning? What about corporate Determine the infrastructure requirements, influencing • Director, Kaufman Rossin University governance? How can organizations oversee tools that are factors, and barriers KAUFMAN ROSSIN & COMPANY essentially organic and self-managed? Learn how Use blended learning for efficient and effective delivery of • Raul Garcia organizations are using social networks to create learning learning resources Hedge Fund Audit Manager, CPA opportunities and share knowledge globally. Resolve competing issues: learner needs, pressing business • KAUFMAN ROSSIN & COMPANY • Learn how to identify and create appropriate social needs, technical resources, timelines, and resources networking learning opportunities Experience this Pecha Kucha formatted presentation! • • Expand existing internal social networks to include 4 knowledge transfer
  5. 5. Enhance current offerings with additional social networking Ted Villella • opportunities Learning and Performance Leader AMERICAN LASER CENTERS Avi Singer Director, Organizational Development Brian Makowski UNDERTONE NETWORKS Vice President, Training Development O/E LEARNING Kelly Condron Performance Improvement Specialist O/E LEARNING Mobile Learning: For Employees on the Go How a Global Media Giant Leveraged 2:15 Adopt & Adapt: Integrate Best Practices for Technology to Reach its Performance Goals What are the real opportunities of mobile learning? Your Corporate University • and Increase Employee Satisfaction Evaluate mobile devices capabilities • This session offers you the opportunity to learn by doing. Do you Draw from a repertoire of examples to meet needs • Life before the new solution plan to establish a corporate university? Do you wonder how the • Match learning needs with potential tools and solutions • Benefits of a tailored technology approach lessons of other companies can apply to your organization? Are • Overview of goals accomplished you working with a skeletal staff? Using the University of PREIT • B.J. Schone Strategy of building on success as an example, you learn practical steps you can take to create • Senior Learning Technology Specialist Incorporation of custom learning and development planning (or fine tune) your corporate university. Analyze and select • QUALCOMM International expansion elements of this design that could work for you. • Continued improvement • Select key elements for your university strategic plan • • Identify & leverage key stakeholders Jeremy Tillman • Design and implement a targeted marketing plan Founder & CEO • Identify key business goals as guiding principles for choice TRAINUP.COM of curriculum offerings Incorporate core features in class design to insure customer • focus and skills transfer Eloise S. Levitt Dean UNIVERSITY OF PREIT, PREIT LLC. Networking Break 3:00 Scenario Problem Solving/Group Brainstorming Scenario Problem Solving/Group Brainstorming Scenario Problem Solving/Group Brainstorming 3:30 These themed scenarios will be provided to you by your group These themed scenarios will be provided to you by your group These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to leaders. During this time, your group will work together to leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t create solutions for this problem. Keep in mind, there won’t create solutions for this problem. Keep in mind, there won’t be just one problem to solve! This hands-on exercise gives you be just one problem to solve! This hands-on exercise gives you be just one problem to solve! This hands-on exercise gives you a new way of thinking and ideas to bring back to your office. a new way of thinking and ideas to bring back to your office. a new way of thinking and ideas to bring back to your office. Collaborate and problem solve with your peers! Collaborate and problem solve with your peers! Collaborate and problem solve with your peers! Table 1: Measurement Table 1: Organizational Development Table 1: Leadership Development Group Leader: Barbara Eckstein, Director, Learning Group Leader: Stephen B. Carman, Senior Director, Group Leaders: Andrea Graff, Practice Leader, Management System, UNIVERSITY OF MICHIGAN HEALTH Leadership Development, SYSCO CORPORATION Organization Capability & Leader Development, SYSTEM GENENTECH Table 2: Talent Development Table 2: Performance Group Leader: Mary Crisafulli, Chief Talent Officer, Table 2: Training Group Leader: Laura Handrick, Vice President CLEAR VISION OPTICAL Group Leader: Greg Inozemcev, Leadership Facilitator, Innovation, MAIDS INTERNATIONAL Organizational Effectiveness,JETBLUE AIRWAYS 5:30 – 6:30 Networking Cocktail Reception Dinner with Strangers 7:30 Now that you have finished your sessions for today and are pumped about what you’re learning, it’s time to break away for dinner. Don’t be shy and order room service. Check out the Dinner with Strangers board and sign up to dine at a local restaurant with your peers. Continue discussing what you’ve learned today and make some new friends! Sponsors: 5
  6. 6. MAIN AGENDA DAY TWO Thursday, May 21, 2009 Registration & Coffee Panel: Use Innovation to Drive Informal & James Mcpherson 7:30 9:00 Alternative Learning Technical Training Coordinator Chairperson’s Day One Wrap Up UNION SANITARY 8:00 Learning leaders who limit themselves to formal learning need to think bigger. They are missing out on the vast Monica L. Ferguson Keynote: Learning in 2020: What Does the 8:15 majority of learning that’s happening in the workplace. Managing Director, National Private Wealth Management Landscape Look Like? Staying afloat during these uncertain economic times, Learning and Development Ten years ago, we never knew how learning would corporations MUST base training curriculums on the J.P. MORGAN change so much. But, as technology advances, teaching competitive landscape, competencies and business Linda Landry methods must follow. As we begin to enter into an era direction. Hear how these companies are driving informal Senior Director, Global Learning & Development where it appears technology based learning will become and alternative learning within their organizations. NUANCE COMMUNICATIONS the method for generations to come, what can we expect Moderator: in the next ten years? Dennis Callahan 10:00 Networking Break Lisa Neal Gualtieri Training Director PhD, Editor-in-Chief TRAVELERS INSURANCE 10:45 Breakout Sessions eLEARN MAGAZINE -12:45 This is another chance to customize your learning Panelists: experience. You don’t have to sit in the same track Debbie Graye throughout the afternoon. Move around from track to Director, Learning & Development track and attend the sessions most important to you! SEARS HOLDING CORPORATION Track A Track B 10:45 Panel: 30 Ideas in 40 Minutes Panel: 30 Ideas in 40 Minutes Sometimes the most valuable idea that you take home from an event is just one simple easy Sometimes the most valuable idea that you take home from an event is just one simple easy method that you can take back and get immediate results. The idea behind 30 ideas in 40 method that you can take back and get immediate results. The idea behind 30 ideas in 40 minutes is for our panelists to present their idea in one minute. Through these ideas you will minutes is for our panelists to present their idea in one minute. Through these ideas you will walk away with no less than 10 concepts to implement in your organization. Details for this walk away with no less than 10 concepts to implement in your organization. Details for this session will be shared closer to the event in order to keep the content as up to date as possible. session will be shared closer to the event in order to keep the content as up to date as possible. Moderator: Moderator: Marty Ehrhardt Ken Shelton Director, Staff Training & Development Editor-in-Chief CHICAGO ZOOLOGICAL SOCIETY/BROOKFIELD ZOO LEADERSHIP EXCELLENCE Panelists: Panelists: Laura Birk David Lamb Director, Learning & Talent Development Vice President, Learning & Media Services, Orkin University BARILLA ROLLINS, INC. Matthew Peters Christopher K. Challender Chief, Office of Learning & Career Development Director of Customer Service & Learning Programs DEFENSE INTELLIGENCE AGENCY PALTRONICS Damian Salas Kee Meng Yeo Director of Training, Human Resources Director, Global Learning & Development HORIZON HOUSE, INC. AMWAY 11:30 Scenario Problem Solving/Group Brainstorming Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! These are real-life situations in a hands-on exercise giving you a new way one problem to solve! These are real-life situations in a hands-on exercise giving you a new way to think and ideas to bring back to your office. Collaborate and problem solve with your peers! to think and ideas to bring back to your office. Collaborate and problem solve with your peers! Onboarding Global Learning Group Leader: Joan Martin Group Leader: Amy Heirman Manager, Leadership & Development Organizational Development Consultant CLEAR VISION OPTICAL UNITED AIRLINES 12:45 Luncheon 6 Dessert in the Exhibit Hall - Don’t miss your last chance to network face-to-face! 1:30
  7. 7. Post-Conference Master Class: F 2:00 pm – 5:30 pm Lean in Learning: Developing Leaders for Lean Transformation Leaders are turning to Lean to increase productivity, decrease cost, and boost employee standard work, and continuous improvements are all part of the How do lean organizations compare to others? • Managing lean and sustaining results engagement in the success of their organization. Lean uses a variety of methods to lean methodology. In this session you explore: • What is lean and how can it fit with your Corporate University? evaluate problems and identify wastes so organizations can systematically eliminate • Herb DeBarba Lean roles and responsibilities them. Lean is a management system that focuses on the broad organizational and • Vice President of Lean Utilizing lean for project management • cultural needs of the organization while utilizing tools similar to Six Sigma in the CANCER TREATMENT CENTERS OF AMERICA Utilizing lean for leadership development • process of accomplishing the goals of the organization. Learn by doing, visual systems, Lean as a strategic initiative • and Speaker From INTEL ABOUT OUR SPONSORS Co-Sponsors Exhibitors Product Showcase Sponsors is your Career Training & LMS Marketplace!’s Expedia like training portal, getAbstract provides rapid access to the vast expert Founded in 1995, Comartis is a leading provider of talent development training coordination services, & mini LMS are all FREE!Locate instructor-led training nationwide. Search knowledge of top business leaders and authors. With more solutions and services designed to align corporate training with strategic 200,000+ events from over 500 leading training providers . than 5,000 titles, it is the largest online library of book summaries. It is a business goals and metrics. Comartis award winning software, the i-qbox Human Identify top-tier instructors & curricula for onsite or train-the-trainer programs business information resource that allows managers to increase their knowledge, Performance Suite provides a comprehensive solution to assess compliance, manage • Browse 10,000+ online courses from Skillsoft, NETg, Mind Leaders and more become more innovative, and solve their everyday business problems accurately training, track competencies and drive performance with Multi-lingual support in over 17 • Experience customizable web-based learning, performance & talent management solutions and efficiently. languages. Some of the world's most successful enterprises and organizations such as • Interact in our upcoming Web 2.0 training community site getAbstract provides companies with a range of tools that ensure the success of Abbott, AXA Insurance, BMW, Bombardier, Cornelsen, Credit Suisse, Epise, HP, La Prairie, • With corporations can now look to one source to manage and deliver enterprise wide training, performance their business initiatives like no other: Virtual Book Club, getAbstract Lonza, Nestle-Nespresso,King's Daughter Medical Center, PQC, Raiffeisen, Scrum Alliance, management and e-learning solutions. Competency ListsTM, Personalized Summary ServiceTM, Snap-In Enterprise SwissRe or TAP Pharmaceuticals are using the innovative products of Comartis to increase IntegratorTM, Usage Analytics, among others. their competitiveness, performance and profit. 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Leverage Life, a wholly owned subsidiary, is headquartered in Pleasanton, CA and Facilitador® is dedicated to providing custom learning solutions Capella University, founded in 1993, offers graduate degree programs focuses on providing corporate Concierge, Wellness, and Work/Life programs. Learn more about O/E at: - including learning strategy consulting and design, knowledge in the fields of business, information technology, education, human capture and transfer methodologies, role, process and systems mapping, services, public health, public safety, and psychology, as well as instructional design, e-learning development, assessments, and more. We are a bachelor's degree programs in the fields of business, information technology, and public Content Sponsor “custom tailor” committed to bringing you value and accelerating your results safety. The university is exclusively online, and focuses on the needs of adult students who Sapereon is a team of independent advisors whose expertise and passion is the intersection of learning by providing either “a-la-carte” services through collaboration with your internal want a high-quality education they can pursue from any location. and business in the global community of the distributed world. By leveraging a strategic and operational resources, or developing and delivering complete, end-to-end solutions. With Capella University offers reduced tuition and other special benefits to members of its focus with a breadth and depth of experience, Sapereon, LLC is able to provide an unparalleled level of expertise in high integrity, superior project management and fair pricing, our solutions have alliance programs, which include more than 100 leading corporations, 25 percent of U.S. enterprise-wide strategic learning consulting, solution design, sourcing strategy and governance, learning technology been deployed across organizations, institutions and agencies in over 100 community colleges and many state schools, and every branch of the U.S. Armed Forces. strategy and deployment, knowledge management, program management and custom content build. Sapereon partners countries and in multiple languages. Certified Small Business, Minority Business Stop by Capella’s booth to learn more about the Capella Alliance program and Capella’s with clients to help them to become high performing organizations by more effectively empowering their global enterprise and Woman-Owned business. degree programs. knowledge. REGISTRATION INFORMATION TEAM DISCOUNTS Register by 1/30/09 Register by 2/13/09 Register by 2/27/09 Register by 3/13/09 Register by 3/27/09 Register by 4/24/09 Standard Price End-User Pricing Contact Customer Service at 1-800-882-8684 for the following discounts: TEAM: Only one discount may be applied per registrant. Conference Only $999 (save $1,000) $1,099 (save $900) $1,199 (save $800) $1,299 (save $700) $1,599 (save $400) $1,799 (save $200) $1,999 NON-PROFIT, GOVERNMENT, ACADEMIA: Call for more information. Conference + 1 Workshop $1,548 (save $1,000) $1,648 (save $900) $1,748 (save $800) $1,848 (save $700) $2,148 (save $400) $2,348 (save $200) $2,548 PAYMENT INFORMATION: Details for making payment via EFT or wire transfer: Conference + 2 Workshops $2,097 (save $1,000) $2,197 (save $900) $2,297 (save $800) $2,397 (save $700) $2,697 (save $400) $2,897 (save $200) $3,097 A $99 processing charge will be assessed to all registrations not accompanied by credit card payment at the time of registration Conference + 3 Workshops $2,546 (save $1,100) $2,646 (save $1,000) $2,746 (save $900) $2,846 (save $800) $3,146 (save $500) $3,346 (save $300) $3,546 (save $100) MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC Workshops Only $549 $549 $549 $549 $549 $549 $549 Details for making payment via EFT or wire transfer: JPMorgan Chase - Penton Learning Systems LLC dba IQPC: 957-097239, ABA/Routing #: 021000021 Register by 3/27/09 Register by 4/24/09 Standard Price Solution Provider Pricing Reference: Please include the name of the attendee(s) and the event number: 11465.003 Payment Policy: Payment is due in full at the time of registration. Your registration will not be Conference Only $1,999 (save $1,000) $2,499 (save $500) $2,999 confirmed until payment is received and may be subject to cancellation. For IQPC’s Cancellation, Postponement and Substitution Policy, please visit Conference + 1 Workshop $2,548 (save $1,000) $3,048 (save $500) $3,548 Conference + 2 Workshops $3,097 (save $1,000) $3,597 (save $500) $4,097 Special Dietary Needs: If you have a dietary restriction, please contact Customer Service at 1- 800-882-8684 to discuss your specific needs. Conference + 3 Workshops $3,546 (save $1,100) $4,046 (save $600) $4,546 (save $100) Please contact the venue for directions or transportation recommendations. Workshops Only $549 $549 $549 ©2009 IQPC. All Rights Reserved. The format, design, content and arrangement of this brochure constitute a trademark of IQPC. 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  8. 8. International Quality & Productivity Center REGISTRATION CARD 535 5th Avenue, 8th Floor New York, NY 10017 YES! Please register me for 6th Annual CORPORATE UNIVERSITY Summit TM ❑ Conference Only ❑ Conference + 2 Workshops ❑ Workshop(s) Only ❑ Conference + 3 Workshops ❑ Conference + 1 Workshop See Page 7 for pricing details. Your customer registration code is: When registering, please provide the code above. Name__________________________________ Job Title ________________________ Organization____________________________________________________________ Approving Manager______________________________________________________ Address_______________________________________________________________ City__________________________________State______________Zip___________ EASY WAYS TO REGISTER: Phone________________________________Fax_______________________________ 2 E-mail__________________________________________________________________ ❑ Please keep me informed via email about this and other related events. 1 Call: 416-597-4734 ❑ Check enclosed for $_________ (Payable to IQPC) ❑ Charge my __Amex __Visa __Mastercard __Diners Club email: 4 4 Card #____________________________________Exp. Date___/___ Details for making payment via EFT or wire transfer can be found on preceding page. ❑ I cannot attend, but please keep me informed of all future events. 11465.003 /D/NP 6th Annual CORPORATE UNIVERSITY Driving Innovation through Learning and Development Summit TM May 19-21, 2009 • Hyatt Regency McCormick Place • Chicago, IL Featuring Corporate University All Stars: Kee Meng Yeo Greg Inozemcev Phil Morel Matthew Peters Linda Landry David Lamb Director, Global Leadership Facilitator, Director Chief, Office of Learning & Senior Director, Global Vice President, Learning & Organizational Effectiveness MICROSOFT Career Development Learning & Learning & Media Development JETBLUE AIRWAYS DEFENSE INTELLIGENCE Development Services, Orkin AMWAY AGENCY NUANCE University COMMUNICATIONS ROLLINS, INC.