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Kundeopplevelse Teaser Kobra


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Presentasjon for å legge inn en teaser for Kobra på bloggen (

Customer experience quotes

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Kundeopplevelse Teaser Kobra

  1. 1. The secret to ourenduring brand lies in delivering an experienceratherthan just a collectionofproducts and services<br />Harley-Davidsons årsrapport<br />
  2. 2. It has alwaysseemed to methatyour brand is formedprimarily, not by whatyourcompanysaysaboutitself, butwhatthecompanydoes.<br />Jeff Bezos, CEO,<br />
  3. 3. Consumersarestatistics, customersarepeople. <br />Stanley Marcus, Styreformann Neiman Marcus<br />
  4. 4. Kundeopplevelse<br />-summenav alle opplevelser en kunde har med en leverandør av produkter eller tjenester gjennom hele relasjonen med denne leverandøren.<br />