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"If the shoe fits you are not allowingfor growth”Robert N. Coons
"Too often we underestimatethe power of a touch, asmile, a kind word, a listeningear, an honest compliment, orthe smallest...
“I am the worldsworst salesman– therefore, Imust make iteasy for peopleto buy”        - Franklin W.           Woolworth
"An empowered organisation is onein which individuals have theknowledge, skill, desire, andopportunity to personally succe...
“It is not the employer whopays the wages.Employers only handle themoney. It is the customerwho pays the wages”           ...
In real life, strategy isactuallyverystraight- orward. Youpick a generaldirection and implement ike hell”
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Kundeopplevelse sitater nyttårshilsen 030111

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Kundeopplevelse sitater nyttårshilsen 030111

  1. 1. "If the shoe fits you are not allowingfor growth”Robert N. Coons
  2. 2. "Too often we underestimatethe power of a touch, asmile, a kind word, a listeningear, an honest compliment, orthe smallest act of caring, all ofwhich have the potential to turna life around.”Leo F. Buscaglia
  3. 3. “I am the worldsworst salesman– therefore, Imust make iteasy for peopleto buy” - Franklin W. Woolworth
  4. 4. "An empowered organisation is onein which individuals have theknowledge, skill, desire, andopportunity to personally succeedin a way that leads to collectiveorganisational success."Stephen R. Covey, Principle-centred Leadership
  5. 5. “It is not the employer whopays the wages.Employers only handle themoney. It is the customerwho pays the wages” – Henry Ford
  6. 6. In real life, strategy isactuallyverystraight- orward. Youpick a generaldirection and implement ike hell”

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