J a n n a H o g l u n d P a g e | 1 College of Mount St Joseph PROPOSAL (excerpts) INTEGRATION OF LIBRARY ELECTRONIC RESERVES SERVICE INTO THE COLLEGE COURSE MANAGEMENT SYSTEM Prepared by Janna Hoglund Public Services Librarian December 2010
J a n n a H o g l u n d P a g e | 2 1. Electronic Reserves Service Course Reserves are typically offered by the educational institutions as aservice designated to provide students and faculty with access to supplementalcourse materials for a specified period of time (Xiaohua 263). Normally, this serviceis provided in a traditional way (print/hard copy reserves). However, with theincreased offerings of online library services (catalog, databases, etc), the demandfor the reserves service with an electronic component has increased, as well. Electronic Reserves service expands the scope of the traditional "in library”reserve service. It facilitates the distribution of the course supporting materials tostudents by allowing access at their convenience – at any hour using the Internet.This is of particular importance and convenience for the distant learners who veryrarely, if ever, come to campus. Moreover, the electronic reserve service saves timefor faculty who want to digitize, post, organize and store reserve documents. 2. Electronic Reserves Service at the Mount Library The College of Mount St Joseph library has been offering the electronicreserves delivery service since 1999. The service is provided through the DocutekERes system. This system permits students to find, view and save or print coursematerials that have been placed on electronic reserve by their instructors. Facultymay submit a wide variety of materials to be placed on electronic reserves: journalarticles, book chapters, course notes, assignments, or other relevant items such aslinks to class or course-related websites. Faculty also use Docutek ERes to storeand access the materials designated for a specific group, i.e., a learningcommunity. The electronic reserves collection can be accessed via the librarywebsite - http://reserves.msj.edu/eres/default.aspx . The access to the electronicreserves is password protected. The students receive the passwords from theirinstructors who placed the materials on electronic reserve.
J a n n a H o g l u n d P a g e | 3 3. Electronic Reserves Service and Blackboard. Possible Merge? Advantages and Disadvantages. Along with providing access to course readings through an electronic reservesystem, some academic libraries explore the possibility to offer to the faculty theoption to use the course management program, such as Blackboard, in order todeliver the electronic reserves to their students. As evidenced in the professionalliterature, while some academic libraries are exploring this option, many arealready successfully integrating the electronic course reserves service into anacademic course management software program (Rushton 86). Academic libraries integrate Blackboard and electronic reserves in variousmanners. Some libraries integrate Docutek and Blackboard by linking (fromBlackboard) with the articles available via an electronic reserves system. Otherlibraries use EReserves Module (available via Blackboard Content System add-onhttp://bit.ly/gDspBX ). Some libraries offer Blackboard as an alternative to theirexisting electronic reserves system. There are libraries that have created their ownsoftware in order to provide electronic reserves through Blackboard. (For more detailsand examples refer to the Appendix I What Are Other Libraries Doing?) The review of the current literature has revealed that the most compellingarguments for academic libraries to explore the usage of Blackboard for electronicreserves reside in its familiarity to faculty and students, its convenience to use andaccess and it potential for “one-stop shopping”(Cubbage 24). Providing access to electronic course reserves through a course managementsoftware program gives other advantages: -‐ Supporting course resources are better integrated into academic course work (Xiaohua) -‐ Using Blackboard course will provide a quicker access to the reserved documents by eliminating multiple clicks and library website browsing. -‐ Using Blackboard can eliminate the need for separate sign-in procedures that are required in other electronic reserves applications. This is only
J a n n a H o g l u n d P a g e | 4 possible when Blackboard is the only option used for electronic reserves or via an electronic reserves system add-on module (i.e Docutek ERes’ Blackboard Integration) -‐ Increased visibility of resources (Xiaohua) and library services. The students will be exposed to and acquainted with professional literature in their field sooner. It will also contribute to modeling students’ research behavior. -‐ Collaborative partnership with faculty (can be a challenge). -‐ Library presence in the course. However, there are some issues to consider while thinking about usingBlackboard for electronic reserves: -‐ Where in a Blackboard course the link to Electronic Reserves will be placed? The consistency in placing and naming (i.e. “Course Reserves” in the Course Menu) will be beneficial. -‐ How and where will the reserve materials be stored? -‐ How the library will gather and manage statistics (Xiaohua)? -‐ How the library will manage the Documents saved (Xiaohua)? -‐ How copyright compliance will be ensured? -‐ How will the workflow of processing materials streamlined? -‐ Will the library need Blackboard administrative privileges for each course (Xiaohua)? 4. How Usage of Blackboard Will Improve the Electronic Reserves Service at the College of Mount St Joseph Library. College of Mount St Joseph uses Blackboard course management system tooffer online courses and to add online component to the traditional courses(blended courses). Currently a blackboard course is created at the instructor’srequest (about 60% of all courses). It is planned that starting in Summer 2011, a
J a n n a H o g l u n d P a g e | 5 blackboard course will be automatically created for each course taught at thecollege. Currently students access electronic reserves through the Docutek ERessystem. The students need to provide additional credentials (passwords - providedby the instructor) in order to log into the ERes system. To get to electronic reserves students need to follow this step sequence: 1. Leave the Blackboard course. 2. Find and access the Library website. 3. Access Course Reserves 4. Access ERes: Electronic Reserves (Articles) 5. Open Electronic Reserves & Reserves Pages http://reserves.msj.edu/eres/courseindex.aspx?error=&page=search 6. Click on “Course Pages by Instructor” 7. Choose the instructor 8. Choose the course (if more than one course is on reserve for the instructor) 9. Type in the password and accept copyright agreement. What can be done to eliminate this string of clicks and improve students’experience with electronic reserves service and their blackboard course? It can beachieved by integrating electronic reserves service into a Blackboard course. Forexample, stable links can be posted in a Blackboard course under a pre-set “CourseReserves” content area. By implementing this little addition to a Blackboard courseall 8 steps/clicks will be eliminated and students will go directly to the step 9 – typein the password and clicking on Accept (copyright agreement). Some of the most recent studies on the students’ information behavior andinformation search have shown that today’s students want to search a single,
J a n n a H o g l u n d P a g e | 6 unified place to find the information they need. For their courses it is their coursemanagement system (Peterson 6). “I hate it when an instructor uses their own course website instead of WebCT. It is much easier to just go to one place to check into all of your classes” (OIT’s Net Generation Of Students at the University of Minnesota, Twin Cities Survey 2007 1- cited in Peterson) The example given above illustrates that even without an additional reservemodule, this simple integration of electronic reserves service into a Blackboardcourse will provide benefits for our students and faculty. One of these benefits iseasier access to the reserves articles through Docutek ERes and to the libraryresources in general. Students and faculty will be able to access course reservedmaterials more quickly and with fewer intermediate steps. Moreover, this changewill enhance the course content. 5. Proposal Based on the research conducted, and taking into consideration thatBlackboard is becoming a major method to provide course related information andmaterials to students campuswide, the integration of electronic reserves serviceinto a course management system is highly recommended.The recommended integration can be achieved in several stages.Stage One – Initial Integration:(Text omitted)Stage Two – Intermediate Integration:(text omitted)Stage Three – Full Integration: (text omitted)
J a n n a H o g l u n d P a g e | 7 While discussing our alternatives and making a decision we need to take into consideration the following three aspects: -‐ For faculty the timely delivery of course readings, with minimal involvement beyond choosing and teaching the material, is primary. -‐ Students desire 24/7, free-and-easy Internet access to legible course readings. (Cubbage 24).
J a n n a H o g l u n d P a g e | 8 ReferencesCheung, Ophelia, and Susan Patrick. "E-Reserve in Blackboard: Chalk It Up to Collaboration." Journal of Interlibrary Loan, Document Delivery & Electronic Reserves 17.3 (2007): 129-143. Library, Information Science & Technology Abstracts with Full Text. EBSCO. Web. 14 Jan. 2011.Cubbage, Charlotte. "Electronic Reserves and Blackboards Course Management System." Journal of Interlibrary Loan, Document Delivery & Information Supply 13.4 (2003): 21- 32. Library, Information Science & Technology Abstracts with Full Text. EBSCO. Web. 14 Jan. 2011.Peterson, Kate et al. “Course Integration Exploratory Subgroup: Final Report and Recommendations to the Web Services Steering Committee.” DigitalConservancy. University of Minnessota. Library Reports. Web. 14 Jan. 2011. <http://purl.umn.edu/50801>Poe, Jodi, and Bethany Skaggs. "Course Reserves: Using Blackboard for E-Reserves Delivery." Journal of Interlibrary Loan, Document Delivery & Electronic Reserves 18.1 (2007): 79-91. Library, Information Science & Technology Abstracts with Full Text. EBSCO. Web. 14 Jan. 2011.Poe, Jodi, and Sonja McAbee. "Electronic Reserves, Copyright, and CMS Integration--Six Years Later." Journal of Access Services 5.1/2 (2007): 251-263. Library, Information Science & Technology Abstracts with Full Text. EBSCO. Web. 14 Jan. 2011.Rushton, Erin et al. "Implementing Electronic Reserves Using the Blackboard Content System." Journal of Interlibrary Loan, Document Delivery & Electronic Reserves 16.4 (2006): 85-92. Library, Information Science & Technology Abstracts with Full Text. EBSCO. Web. 14 Jan. 2011.Xiaohua, Li, and David Demers. "Improving Electronic Reserve Services: A Collaborative Effort." Journal of Interlibrary Loan, Document Delivery & Electronic Reserves 20.4 (2010): 263-269.
J a n n a H o g l u n d P a g e | 9 APPENDIX 1 What are Other Academic Libraries Are Doing? Examples of the higher education institutions that integrate ElectronicReserves Service into Blackboard are:- University of Cincinnati.University of Cincinnati Libraries use an in-house software in order to provideelectronic reserves service via Blackboard. The software allows loading, maintainingand storing electronic articles. http://www.libraries.uc.edu/services/reserves/search.html; http://www.libraries.uc.edu/services/reserves/eres_guidelines.html UC Faculty Guidelines for Electronic Reserves (E-Reserves). Excerpt.(text omitted)- Binghamton University Libraries.The BU libraries use the module Blackboard Content System to maintain and storeelectronic reserves. http://library.lib.binghamton.edu/services/eres/faculty.html Faculty/Instructor Course Reserve Information. Excerpt.(text omitted) - UMBC: an Honors University of Maryland.The UMBC library offers to use Blackboard as an alternative to its existing electronicreserve system, UCORES. The materials are uploaded directly to a Blackboardcourse and managed by a faculty member. http://aok.lib.umbc.edu/reserves/blckbrd.php - Xavier University. Kent State University. University of Maine System.Xavier University libraries, Kent State University Libraries and University of MaineSystem Libraries integrate electronic reserves into Blackboard courses by linkingwith reserve articles (from a blackboard course). All three libraries use DocutekERes as an electronic reserves system. Faculty insert persistent links to EResdocuments or course pages in Blackboard, while the Reserve staff digitize,upload, store and manage the materials submitted. The information on how tocreate a persistent link (URL) to ERes courses or documents is provided in
J a n n a H o g l u n d P a g e | 10 various tutorials developed by the libraries. Or the links themselves can beemailed to the faculty members by the designated library employees.Xavier University - http://www.xavier.edu/library/help/blackboard_ereserves_links.pdf - Instructions for Linking E-reserves to Your Blackboard Course TutorialKent State Libraries - http://www.library.kent.edu/page/10428University of Maine System - http://libraries.maine.edu/mariner/eres.asp - CreatingPersistent Links to E-Reserves (Docutek) TutorialGrand Rapids Community College library offers slightly different linking option,which is worth mentioning and exploring. GRCC libraries encourage faculty to linktheir Blackboard course with resources from a variety of library subscriptiondatabases. As in the above stated academic libraries, the GRCC library providesfaculty with the information on where to find the persistent in the databases oremail them the links. http://bit.ly/ekY839 . By linking to a subscription databasecopyright compliance issues are eliminated since e-reserve use is covered in theLibrary’s database contracts Other Practices Worth ReviewingUniversity of Missourihttp://libraryguides.missouri.edu/content.php?pid=146239&sid=1314214 -Integrating Library Content into Blackboard 9http://libraryguides.missouri.edu/content.php?pid=154903&sid=1335896 -Blackboard vs. EResThe George Washington University Medical Centerhttp://www.gwumc.edu/library/services/reserves/ereserves.cfm - About E-Reserves(using Blackboard)University of Richmondhttp://library.richmond.edu/services/faculty/linking.html - Linking ElectronicResources
J a n n a H o g l u n d P a g e | 11 University of Oregonhttp://libweb.uoregon.edu/reserves/blackboard-eres.html - Making e-reservesavailable through Blackboard.
J a n n a H o g l u n d P a g e | 12 APPENDIX II