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From Hype to Help:   Making a Difference with  New Technologies PLA 2008 Minneapolis, MN March 29, 2008 Janie Hermann Prin...
Training Transitions <ul><li>Goal: Diversify the type of training offered to staff </li></ul><ul><li>Offer hands-on Classe...
Learn Together! Combining Staff and Public Technology Training @ Princeton Public Library <ul><li>Rationale:   </li></ul><...
<ul><li>Background: </li></ul><ul><li>Princeton Public Library (NJ) has offered innovative and cutting edge technology tra...
Problem:   Staff need to stay current with technology and Web 2.0 trends, but Tech Center staff stretched too thin with th...
<ul><li>Types of Training Offered </li></ul><ul><li>Lecture/Demo Sessions: </li></ul><ul><li>Intended for Public, but Staf...
<ul><li>Positives: </li></ul><ul><li>Creates transparency  </li></ul><ul><li>Staff receive training on new trends and tech...
<ul><li>Blogs: </li></ul><ul><li>Can be hosted on free software or on an intranet </li></ul><ul><li>Ease of use is a big a...
 
 
 
Easy way to get staff involved – a weekly Food for Thought post that everyone can comment on. Follow up with discussion du...
Post class openings on internal blog to fill seats in public training calendar.
 
<ul><li>WebJunction </li></ul><ul><ul><li>http:// www.webjunction.org </li></ul></ul><ul><ul><li>Forum/Discussion Board/We...
 
 
 
 
 
<ul><li>PowerPoint with synched audio is a good way to start  </li></ul><ul><ul><li>aka a slidecast  </li></ul></ul><ul><l...
 
 
 
 
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Hype to Help

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Suggestions to help grow and develop an in-house staff development training program using new technology.

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Hype to Help

  1. 1. From Hype to Help: Making a Difference with New Technologies PLA 2008 Minneapolis, MN March 29, 2008 Janie Hermann Princeton Public Library, Princeton, NJ
  2. 2. Training Transitions <ul><li>Goal: Diversify the type of training offered to staff </li></ul><ul><li>Offer hands-on Classes and “Training Together” </li></ul><ul><li>Use a blog or forum for discussion and “challenges” </li></ul><ul><li>Make use of webinars and online training developed and hosted by others </li></ul><ul><li>Try a “blended learning” approach whenever possible </li></ul><ul><li>Create and host your own podcasts, screencasts and other online training resources </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  3. 3. Learn Together! Combining Staff and Public Technology Training @ Princeton Public Library <ul><li>Rationale: </li></ul><ul><li>Many libraries have limited funds and/or qualified staff to provide separate in-house technology training programs for both the public and their own staff </li></ul><ul><li>Princeton Public Library has discovered that there are many benefits to having staff and patrons learn together </li></ul>Who Can Benefit? Any type of library of any size can benefit from this approach, but small and medium-sized public libraries are likely to benefit the most from this type of technology training solution. Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  4. 4. <ul><li>Background: </li></ul><ul><li>Princeton Public Library (NJ) has offered innovative and cutting edge technology training to the public for over ten years. </li></ul><ul><li>Currently classes cover the spectrum from Computer Basics to the latest 2.0 technologies such as blogging, podcasting,flickr, RSS, etc </li></ul><ul><li>Six years ago PPL began to offer a staff-only lunch time series called DataBytes with the goal of keeping staff current on library databases. </li></ul><ul><li>Eventually this program was opened up (by request) to the public as well and the response to having staff and library patrons train together was very positive. </li></ul><ul><li>As a result, we have been experimenting with ways to “train together” since 2004. </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  5. 5. Problem: Staff need to stay current with technology and Web 2.0 trends, but Tech Center staff stretched too thin with their time to teach separate classes. Costly to train staff off-site or bring in outside trainers (especially when qualified trainers are already on staff). Solution: Open up public classes for staff to attend and vice versa! Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  6. 6. <ul><li>Types of Training Offered </li></ul><ul><li>Lecture/Demo Sessions: </li></ul><ul><li>Intended for Public, but Staff are encourage to attend. </li></ul><ul><ul><li>Example: Tuesday Technology Talks </li></ul></ul><ul><li>2. Intended for Staff, but Public are included. </li></ul><ul><ul><li>Example: DataBytes </li></ul></ul><ul><li>Hands-On Classes: </li></ul><ul><li>Intended for Public, but Staff are encouraged to fill empty seats. </li></ul><ul><ul><li>Example: Working with Word, Intro to Excel, Become a Blogger </li></ul></ul><ul><li>2. Intended for Staff, but Public are sometimes included when appropriate. </li></ul><ul><ul><ul><li>Example: Catalog Enhancements </li></ul></ul></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  7. 7. <ul><li>Positives: </li></ul><ul><li>Creates transparency </li></ul><ul><li>Staff receive training on new trends and technologies with greater frequency </li></ul><ul><li>New staff can learn basics on-site </li></ul><ul><li>Maximizes use of time for the Tech Center training staff by filling up all seats </li></ul><ul><li>Negatives: </li></ul><ul><li>Sometimes staff have to wait for newer classes as we generally give preference to the public </li></ul><ul><li>Sometimes the advanced training demands of staff still require extra expertise beyond what we can do in-house </li></ul><ul><li>Not all staff training can be done this way </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org>
  8. 8. <ul><li>Blogs: </li></ul><ul><li>Can be hosted on free software or on an intranet </li></ul><ul><li>Ease of use is a big advantage </li></ul><ul><li>Great starting point to get everyone on staff “on the ramp” </li></ul><ul><li>Forums: </li></ul><ul><li>aka message boards </li></ul><ul><li>phpBB forum software is open source and free <www.phpbb.com> </li></ul><ul><li>makeforum.org will host your forum free of charge </li></ul><ul><li>Great for ongoing discussions, weekly challenges, posting training opportunities, etc. </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org> Blogs and Forums
  9. 12. Easy way to get staff involved – a weekly Food for Thought post that everyone can comment on. Follow up with discussion during staff meeting for a blended learning experience.
  10. 13. Post class openings on internal blog to fill seats in public training calendar.
  11. 15. <ul><li>WebJunction </li></ul><ul><ul><li>http:// www.webjunction.org </li></ul></ul><ul><ul><li>Forum/Discussion Board/Webinars/Online Courses and much more </li></ul></ul><ul><ul><li>All free or low cost </li></ul></ul><ul><li>OPAL – Online Programming for All Libraries </li></ul><ul><ul><li>http://www.opal-online.org </li></ul></ul><ul><ul><li>Free live events in online rooms where participants can interact via voice-over-IP, text chatting, synchronized browsing, and other functions </li></ul></ul><ul><li>Neal Schuman PEN – Professional Education Network </li></ul><ul><ul><li>http://neal-schumaneducation.com </li></ul></ul><ul><ul><li>Nominal fee for courses, but can be broadcast to several staff members or entire staff at once </li></ul></ul><ul><ul><li>Wide variety of offerings with relevant topics </li></ul></ul><ul><li>Also: </li></ul><ul><li>Regional and local library cooperatives </li></ul><ul><li>Library of Congress </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org> Webinars and Online Courses
  12. 21. <ul><li>PowerPoint with synched audio is a good way to start </li></ul><ul><ul><li>aka a slidecast </li></ul></ul><ul><li>Free screencasting software options </li></ul><ul><ul><li>Wink </li></ul></ul><ul><ul><li>CamStudio </li></ul></ul><ul><li>Other screencasting software </li></ul><ul><ul><li>Camtasia by TechSmith </li></ul></ul><ul><ul><li>Adobe Captivate </li></ul></ul><ul><li>Slidecasts can be hosted free of charge on SlideShare.net </li></ul><ul><li>Screencasts can be hosted on screencast.com for a nominal fee </li></ul>Janie Hermann, Technology Training Librarian, Princeton Public Library, NJ <jhermann@princetonlibrary.org> Screencasts and Slidecasts

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