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  1. 1. Janice Glad Saint Cloud, FL 34769 - (407) 346-4523 Results oriented professionalism with extensive knowledge of Compliance Regulations and diverse experience in Contractual requirements, Trade Management, International, and Domestic Logistics Management. Authorized to work in the US for any employer WORK EXPERIENCE Owner/ Office Manager GLAD AUTOMOTIVE, LLC - Kissimmee, FL - September 2015 to May 2016 Established business, Created advertisement and documents for the business, such as Invoices, Quotes, Purchase Orders. Also, manage customer database, along with expenses and complete invoices for customers. Manager of Trade Compliance/TCO - Contracts Dept. Comtech Systems, Inc. - Orlando, FL - July 2005 to September 2015 Contracts Department - Responsibilities of International Trade Compliance and Logistics Coordination along with Spares order contractual requirements, RMA's and Quotes. Trade Compliance Enforcement within the organization. Submission of various export authorization applications to SNAP and DDTC. Preparation of Trade Compliance reports to Corporate Office of Trade Compliance (OTC). Vetting customers, vendors, visitors, and applicants/new employees. Scheduled international and domestic shipments with various Freight Forwarders including UPS and FedEx. Preparation of shipping documentation which includes packing lists, commercial invoices, certificate of origin, bill of ladings, and crate labels. Managed Spares Orders/ Sales Orders, Return Material Authorizations (RMA), Spares/Repair Quotations, Customer Purchase Orders/Contracts. Also, invoiced customers for orders and Milestone payments. Receptionist/Office Assistant Dr. Pilar R. Gonzales MD - Kissimmee, FL - March 2002 to July 2005 Scheduled appointments, created and managed patient documents and files, advised patients, called in prescriptions to pharmacies. Screened insurance coverage for patients and processed payments. EDUCATION Bachelor of Science in International Trade Compliance Management Dunlap Stone University / International Import Export Institute Associate of Applied Science in Paralegal Studies Ashworth College 2013
  2. 2. SKILLS Well versed in U.S. Trade Compliance Regulations (ITAR and EAR), Contracts, Purchase Orders, Terms and Conditions, MS Word, Excel, Windows, MS Outlook, Enterprise Resource Planning (ERP) Software, SharePoint, and Transportation Coordination. CERTIFICATIONS USECO/US Export Compliance Official August 2007 to August 2017 Earned at IIEI/Int'l Import Export Institute Notary Public May 2007 to May 2019 Notary Public State of Florida ADDITIONAL INFORMATION Developed Compliance procedures and Company Trade Compliance Manual. Maintained Contracts Department ISO processes and procedures as well.